Howden Insurance

4.9/5 based on 69896 reviews
Latest Reviews
Helpful staff member. Good price for home insurance. Could not have been easier
trustpilot.com
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Changed my home insurance from a company had for years pleasantly surprised saved a lot like for like .wish done it sooner,the staff I spoke to were very helpful very happy with Howden Insurance .
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Good friendly advice followed up by very good service.
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Jane Rowe I believe went above and beyond to get me the best deal for my new car . She called me back when she said she would. Discussed with the insurance company to get the price down to what was except able. Thanks Jane your a credit to Howdens it’s also great to talk to a human not pushing numbers on a phone that’s why I changed to howdens
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Absolutely fantastic service from Howden Malvern, Stephanie Witt absolutely saved the day ! She went above and beyond to sort my car insurance out, she was polite and very professional even with me pestering her she kept her cool, an absolute asset to Howden in my opinion, I look forward to my dealings with her in the future, I’ve been with them over 30 years and cannot fault them in any way.
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The staff are friendly and professional. They understood my needs from start to finish and I was happy with the price.
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Advice given was good !
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Great service and friendly staff.
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I called Howden to get an alternative insurance for a campervan I was looking to buy and spoke to Jack Comer from Howden's Sutton Coldfield office who was very friendly and helpful from the start. Early on in the call the line froze and we got disconnected but Jack called me straight back and apologised.
Jack talked me through all the options available and wasn't pushy at all, unlike some other insurance companies I've dealt with. When it came to purchasing the insurance the following day I got a quote, Jack called me at the time he said he would and even delayed his lunch break to get everything sorted and confirmed for me.
Jack was very thorough and ensured I was happy with everything before closing the call. This was the first time I've dealt with Howden's and would definitely recommend them to others.
trustpilot.com
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I had Classic cover with RH Classic some years ago, and had the pleasure of speaking with Alexander on the phone this morning. Everything was explained very professionally and the scope of cover etc is excellent for what I considered a competitive price. All business concluded quickly and documents sent through within minutes - would certainly recommend
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helpful professional staff. Allowed time to consider options. Kept in touch but not too pushy.
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Always ready to help and will usually find a competitive quote.
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I am impressed with the quick response to my request, the agent listened carefully to what I needed and quickly made it happen.
When I had to call again, each agent I spoke to was ver6 helpful and constructive.
A dream so far!
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The overall service
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Matt Clarke has been amazing in helping arrange my car insurance. Thank you.
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I’d give 10 out of 10 for customer service from the first call I made Allistair kept me on the right path to the last call making sure I was treated well so a big shout out to you sir you made a trying time for myself go smoothly so thank you mate
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Jack Cromer was professional, responsive and found me a great deal. I’d highly recommend his services if you’re after a quality service!
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Campervan Insurance
I was getting to the end of my tether, searching endless websites for a reasonably priced campervan insurance quotation when out of the blue I received a phone call from Kerry Cornwell. We'll never know whether I pressed a button incorrectly or it was just a happy coincidence but Kerry set about providing a quotation in a professional and businesslike manner explaining each stage of the process as we went along. There was a technical hitch, of my own making, which prevented the transaction being concluded that day, however, undeterred, Kerry arranged to call me back 7 days later when the situation should have been resolved. To the agreed minute Kerry called back, established the status quo, which incidentally had still not been resolved, advised me the easiest, and least costly, method of proceeding which would allow me to collect the vehicle on the agreed day. Throughout the entire operation my overriding feeling was that I was dealing with a knowledgeable professional who had my interests at heart. From this experience I would have no hesitation whatsoever in recommending Howden Insurance, and Kerry in particular to others. Thank you Kerry for your help and guidance
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My renewal was efficiently conducted but I did have to raise some queries. These were, however, resolved satisfactorily and I was able to proceed. I do, however, consider that the service charge levied is higher than I consider that it ought to be.
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Excellent, really friendly and easy to take out a policy for my Motorhome with Kerry at Howdens. They beat my current insurer by over £100 for an identical policy. Highly recommended
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Renewed my landlord insurance with Howdens Insurance today and received excellent service throughout. Our Account Executive, Sean, carried out a thorough review of the marketplace and condensed everything into an easy-to-digest, professionally written report. It made the whole renewal process straightforward and stress-free. Highly recommended for knowledgeable, efficient, and professional service.
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Jack Comer dealt with our home insurance and gave a very good reasonable price. He communicated all the details very efficiently, and ensured we were given the best quote possible.
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Kelly at Howdens was very helpful and set up my new buildings insurance .
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Howden made our first experience of insuring our campervan easy. We are happy with the quote and looking forward to getting started in our van. Special mention to both Jack at the Sutton Coldfield office and Bernard who carefully took us through the whole process and were very helpful.
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Joeli Parkinson was very helpful and helped me through some tricky questions. Couldn't recommend enough.
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