Howden Insurance
Latest Reviews
I found it better to speak to advisors in person who can guide you through to the correct insurance cover. Most Insurances are online and are not user friendly , especially with specific queries and questions that need to be clarified and if not addressed could invalidate the insurance that you take out.
Source: trustpilot.com
Angel at Howdens had patience finding the lowest car insurance for me.I also like the fact that they can be contacted whenever I have a question or an incident relating to my car.
Source: trustpilot.com
Excellent service, the details of the policy were explained fully and all my questions answered.
Source: trustpilot.com
Response to my phone call was quick & very helpful. You sent me all the necessary information & details quickly. I have appreciated your assistance. Thanks. Conrad.
Source: trustpilot.com
Friendly and very helpful. Went out of their way to accommodate my needs
Source: trustpilot.com
I took out House Building Insurance with Howden in 2023 when undergoing extensive renovations - they were the only ones to find me an insurance company that would support my needs. As part of that experience Howden staff made a note of when my Building Contents Insurance was due to be renewed. They were able to provide me with a quote that was less than half of my existing provider. I have to give a ‘shout out’ to Catherine Smith in the Tooting Branch for patiently working with me to ensure I got a matching policy at a great price. Thank You Catherine!
Source: trustpilot.com
Very helpful service. Listened to what I wanted and made sure that my cover was correct and for a good price. Saved over £200 by using Howden Insurance for my motorhome - I already use them for our camper van.
Source: trustpilot.com
Buildings and Contents Insurance
Excellent service
Angel Marino more than helpful and very knowledgeable It was easy to discuss different aspects of the cover.
Excellent service
Angel Marino more than helpful and very knowledgeable It was easy to discuss different aspects of the cover.
Source: trustpilot.com
Kidderminster branch.
Ecxellent attention to detail.
Personable compassionate staff.
Treat customers with respect.
Understanding the customer's needs.
Not aggressive with sales pitches like others over the phone.
Efficient service with good follow up attention.
Ecxellent attention to detail.
Personable compassionate staff.
Treat customers with respect.
Understanding the customer's needs.
Not aggressive with sales pitches like others over the phone.
Efficient service with good follow up attention.
Source: trustpilot.com
Excellent service
Thankyou
Thankyou
Source: trustpilot.com
Very efficient. Sorted our insurance with ease and quickly .
Source: trustpilot.com
Agent was knowledgeable and prompt in dealing with my request.
Source: trustpilot.com
We were seen immediately by a representative who went through the process with us. He then printed the documents out as we requested.
Source: trustpilot.com
person toperson communication ,unhurried interview and treated with respect as being elderly ai need time to understand some elements of discussion.
Source: trustpilot.com
I have used Howdens before and they are quick and efficient with the admin. Sensible cover available when others can’t help and at a fair price. Good company to deal with
Source: trustpilot.com
Absolute professional, nothing too hard or difficult …an absolute pleasure,thanks
Source: trustpilot.com
In phoning the company to discuss my policy to signing up I spoke to the same person throughout which made the process much easier.
Source: trustpilot.com
I have been with Howdens (the new name for A-Plan) for my Van insurance and previously my car since 2018 .
Nick Smith dealt with the renewal and I was pleasantly surprised it was a bit cheaper than last year he was very knowledgeable and helpful and gave me full information about the policy called me back when he said he would great lad thanks.
He asked me if there was any other insurance that Howdens could help me with and I mentioned House, he put me in contact with a colleague who would deal with this and I spoke to Jack Pratley, who was also very knowledgeable and helpful, he explained all the information about the house policy in great detail and answered all my questions fully.
Both of these lads had a very nice manner and I wouldn’t hesitate in requesting them respectively again in the future.
Thank you
Nick Smith dealt with the renewal and I was pleasantly surprised it was a bit cheaper than last year he was very knowledgeable and helpful and gave me full information about the policy called me back when he said he would great lad thanks.
He asked me if there was any other insurance that Howdens could help me with and I mentioned House, he put me in contact with a colleague who would deal with this and I spoke to Jack Pratley, who was also very knowledgeable and helpful, he explained all the information about the house policy in great detail and answered all my questions fully.
Both of these lads had a very nice manner and I wouldn’t hesitate in requesting them respectively again in the future.
Thank you
Source: trustpilot.com
I always receive a highly professional and personal service. I have used them for years and they have never failed to look after me for all my insurance needs.
Source: trustpilot.com
Excellent service, James was really knowledgeable and made it simple and easy.
Source: trustpilot.com
It's good to actually speak to the same Person if you have a query. Catherine Smith (Tooting) friendly and very helpfull explaining everthing clearly.
Source: trustpilot.com
Excellent knowledge and understanding in a difficult situation by the wonderful ELLIE.
THANK YOU
THANK YOU
Source: trustpilot.com
A very smooth and professional transaction to set-up my new policy.
Source: trustpilot.com
Joe and Mark were very kind and helpful
Source: trustpilot.com
Speed of the process,very satisfactory.Advisor was very polite and clear with his questions.The quote was within my expectations,and i am pleased with y policy.
Source: trustpilot.com
