Howden Insurance

4.9/5 based on 69896 reviews
Latest Reviews
Once I have decided to accept Howden's quote, the service is excellent. The quotes are not always competitive.
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I had a really positive experience with Howdens Insurance. The whole process was straightforward and handled very efficiently from start to finish. The turnaround time was impressively quick, which made everything feel smooth and stress-free.
What really stood out was the price – not only competitive, but noticeably better than other quotes I’d received. Combined with the friendly and helpful service, it made the overall experience feel great value.
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The renewal process was very easy and the price offered was excellent. So good to deal with a human being.
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Once I got through to Tom and the specific area for my insurance Tom and team were excellent. However if it helps the customer service experience going through Howdens was extremly POOR. there was no connection to the customer, i felt just treated like a number, this was proved by going through 4 different people before finally getting to Tom and his team
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competence, friendliness and efficiency
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The phone call was quick and straightforward.
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I had a great experience, very easy to go through my quote, Amelia from the Thatcham branch was extremely knowledgeable and helpful
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Well was nice to speak to a human being craig james was very helpful and understanding he got me a good price that I was happy with I definitely recommend so much easier speaking to someone.
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Great review of home and contents insurance, including a full review of contents after 15 years of just renewing with previous insurer. All new items added and without a huge increase in cost.
Reem was helpful and very patient with me!
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Excellent service for refreshing my home and contents cover. Changed details of what’s covered after 15 years of not thinking about it- best deal secured covering new contents for very little extra cost.
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Luke Morley has been absolutely superb. We needed a customised AMBULANCE insurance and not only was he absolutely thorough in the detail of what we needed, he was patient, informative, professional, efficient, respectful and kind - more importantly he trolled through the quotations he obtained, efficiently and quickly, with specialist companies to find us the best value for our needs. Would have absolutely no hesitation in recommending Luke and Howdens!
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A big thank you to Charlie Bolton for his professional and prompt attention regarding my urgent request for fast vehicle cover.
I can highly recommend Howden Insurance in Stratford-upon-Avon, for a friendly, efficient service.
Wendy Harrison (Antique Dealer)
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Steffi Gilliard - Fantastic Service!
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Great service Julie was very helpful
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Staff delightful and extremely helpful.
Very pleasant experience.
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Charlie helped to source a very competitive quote for our new motorhome. He walked us through all of our options - was very patient with a lot of back and forth, and explained things clearly. Would highly recommend from the service we have received.
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Great individual customer service, what insurance used to be like
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The staff are always friendly, helpful and go the extra mile to help with whatever you need.
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I’ve had a lot of issues with previous insurance companies over the years and found there was very little loyalty shown to existing customers. My experience with Howden van insurance has been very different so far. The team has been helpful, professional, and easy to deal with throughout the process. Their quote was very competitive, and they took the time to answer my questions clearly. Based on my experience to date, I’m very happy with the service I’ve received and would happily recommend them.
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I've used Howden and A-plan for around the last 8 years, they have been a really good company to deal with and try their best to get you a good competetive price. Most recently I have been dealing with Reece Robinson & Roberta Kelly at the Tooting branch, they pulled together a quote late on for me last night and tried several times to contact me despite phone issues at my end.

Totting has been my go to branch since day one and hopefully will be for many years to come.
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I have bought a quirky grade 11 listed cottage with an attached yacht repair workshop and sail loft above. I had spent weeks of research finding no one to take up the policy. I called Howdens and spoke to Christian, who wasn't at all phased with my predicament. He organised a very competitive quote from a very well known company. Due to mega delays with our buyers I was unable to take up the offer for 6 weeks at least, but the quotation stayed the same. Sterling work from Christian to set it all up. Alice Heywood then clinched the deal with a friendly competent, professional approach a pleasure to do business with.
Keep up the good work Chris and Alice, a very pleasant experience after the nightmare of a stressful time consuming house move.😊😊
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Very helpful advice from Jack at the Birmingham office.
This is the second vehicle that I've insured with Howdens and would recommend them.
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Helpful information given and time to think what I needed.
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The price, honesty, interpersonal skills and professionalism of the broker - Chris.
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Sean is always helpful. Makes the process very clear and simple.
He communicates very well.
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