Howden Insurance

4.9/5 based on 61477 reviews
Latest Reviews
It is important to be able to speak to A PERSON direct and to have the information on paper. I came back to Howden Insurance for those reasons.
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Excellent service
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Very friendly staff who were not at all put out by ne asking for multiple quotes befroe I bought my van
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Thomas was helpful in getting the insurance I wanted definitely do busy again
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I was given a good price over the phone
And it was nice to speak to a local person I could hear clearly and understand
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Great communication
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I was in the unfortunate position of having my motor insurance cancelled abruptly and unexpectedly.

On contacting Howden I was given alternative comprehensive cover with speed, efficiency and complete courtesy!

I would like to name APRIL, DOMINIC (and previously SCOTT) at Howden for turning a very unfortunate situation into the epitome of excellent customer care!

I can't speak highly enough of them in going above and beyond to alleviate my frustration by swiftly providing alternative cover that meets my needs!

I would have no hesitation in recommending Howden to anyone looking for quality products delivered with excellent, professional care!

A special THANK YOU to APRIL for her professional, kind, empathetic and supportive manner on the phone all the way through the process. She called when she said she would call and did what she said she would do and produced a satisfactory end result which far exceeded my overall expectations...

...THANKS & BLESSINGS TO APRIL & TEAM!!
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Mosese was very helpful today with my home insurance policy. He explained the policy and what was covered. I have been with Howden in Ruislip many years and have found them polite and professional.
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was not happy about change off address charges but now they have amended them, very friendly staff, thanks again
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I continue to be very impressed with the excellent customer service that I receive from Howdens.
I was able to contact them easily.
The staff member I spoke to, Stephen Davis, was extremely helpful and friendly. He answered my query quickly and efficiently, and went above and beyond to make things easy for me. Thank you Stephen!
trustpilot.com
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I’ve used Howden insurance for a number of years to cover my horsebox. Last year I changed to them for house insurance. Reece has worked there for some years and always provides a personal and reassuring service. I would highly recommend both him and Howdens.
trustpilot.com
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Staff very professional and friendly. Process not too long, very thorough.
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The person I spoke to was helpful, informative and straightforward
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Very efficient and friendly service
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I cannot express enough how helpful and understanding the team at horsham are they have gone over and above and helped me considerably.
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Following a recommendation from a VW T6 forum I contacted Howdens for an insurance quote on a converted T6 Campervan. Tori Taylor was the agent who dealt with my quote and subsequently arranged the insurance. She was friendly, informative, knowledgeable, polite, and a pleasure to talk to. The quote included breakdown cover including abroad. and legal assistance, and was amazing. I did not hesitate to buy the insurance through Howdens. I cannot recommend them highly enough. 5 stars.
trustpilot.com
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Exceptional brilliant service from all the team but in particular Ellie and Nicole.
Ellie was dealing with my car insurance claim and Nicole my travel insurance claim. Both were constantly fighting my corner, they really put themselves in my shoes and could not have provided better support for me.
trustpilot.com
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Very easy to deal with, Rachel was fully conversant with the campervan in conversion policy that I needed and helped me get a policy at a good price, I have since had a change to the policy and that was very straightforward to do too
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Hi I can only thank Amy so much for all the help she has given us with our claim for the loss of my engagement ring. Hope we now have got the problem resolved. Thankyou Yvonne Oshea
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Brilliant service from Jack, sorted out our vw camper insurance alot cheaper than the others we tried. Highly recommend.
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My first contact with Howden. April was the person I spoke to for home and contents insurance. She was very helpful to me when I rang for renewal of my insurance.
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This morning I called Howden with a view to renew my car insurance. Thomas received my call and process my policy. He is very helpful and could give me sensible advice regarding my doubts. Like his colleague, Matt who also very helpful in handling my application last year. They are very reliable.
trustpilot.com
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James Gilmour was really helpful, listened to what I wanted and tailored his advice to my particular circumstances. I was extremely happy with the service I received.
trustpilot.com
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I've had a great phone call with Cecily from the Shrewsbury branch today to switch over to Howden for my main car insurance policy. She was very informative and made the process nice and easy! Very happy to now be insured with them.
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Renewed my home and contents cover again, after many years with A-Plan/Howdens. All completed efficiently and cheerfully by Catherine Smith
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Howden volunteers get their hands dirty to tidy charity gardens
05/09/2025

Staff at a Shropshire insurance broker have dug out their gardening gloves to cultivate a very special relationship with two local charities. Read article