Howden Insurance

4.9/5 based on 68100 reviews
Latest Reviews
Service excellent and Ryan was very very helpful, clear and polite.
trustpilot.com
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Excellent to deal with , very helpful staff 👍
trustpilot.com
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Whenever you ring, quick to pick up the phone. Whoever you deal with they are on it and you can understand what they are saying and have your best interests at heart.
In this instance I dealt with Taiya with a nice outcome.
Would not hesitate to recommend this company for your insuarnce needs.
trustpilot.com
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It was very quick easy and reasonably priced to get immediate insurance.
trustpilot.com
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Recently bought a policy for my campervan, Howden price was very reasonable and they come well recommended. Sam Riley was very friendly and helpful, all dealt with quickly and efficiently, very much appreciated thank you
trustpilot.com
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I have used Howdens for motor and house insurance for several years and found them extremely helpful
Everything I have asked has been explained and nothing seems to be no trouble for them
trustpilot.com
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Never will I be happier handing so much money over to an insurance company! (Although I'd have loved it to be cheaper!)

Luke Morley at the Tooting branch was a total professional and gave every confidence that my insurance needs were being met.

He went above and beyond and clearly knows his trade inside out. If you need a proper professional insurer who spend time to get things right, these guys are a no trainer!
trustpilot.com
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The agent I spoke to Charles was extremely helpful, he answered all my questions and gave me a good price I will be back next year
trustpilot.com
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responsive to my queries and needs
trustpilot.com
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It was great to be able to sort the insurance with a real person over the phone, as so many other policies are online only. Our broker was helpful, professional & got things sorted really quickly.
trustpilot.com
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First time I have used Howden's. The service and the product were both good, the staff pleasant and efficient.
google.com
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Tanya asked what we needed and found exactly what we needed.
All drama free
trustpilot.com
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THE BEST INSURANCE BROKERS IN THE UK, NOTHING IS TO MUCH TROUBLE, TOTALLY FIRST RATE PLEASE GIVE THEM A TRY
trustpilot.com
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When speaking to Charlie on the phone she understood all my requirements regarding a multi policy for my motorcycles. She spent time sourcing the best quotes of which I think would be very difficult to better . When speaking to her other colleagues the following day to settle payment for second motorcycle they were faultless in the way they handled it. Could not be more satisfied with the service . Thank you all . Regards Adrian Ball.
trustpilot.com
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My experience has not been so great. I was a customer of Bishops Calway which was sold to Howden/A-Plan a few years ago. Now BC were good. A-Plan and more lately Howden have been a mixed experience. On a mildly modified old car they’ve been pretty good although it took some time to explain what the modifications were and some staff are better than others. On a group motorcycle policy, however, they have been worse than useless. Not listening, not following explicit instructions and ending me with the wrong policy which has cost me several hundred pounds when time came to change policies. Some staff get it, some don’t, but you don’t get to speak the former members of staff as the phone is picked up by Uncle Tom Cobbly and while eager, they can be worse than useless. Would I go back? A very guarded yes, but I would walk away if they can’t do what I want them to do.
trustpilot.com
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Just got car insurance form Howden at tooting. They beat my renewal quote by £100 and the cheapest comparison quite by £50 and the cover was better as well. I dealt with Roberta Kelly who was very helpful and efficient.
trustpilot.com
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I feel very confident using Howden. I have been a customer for many years and have always had the best customer service.
trustpilot.com
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Karen Gordon in the Glasgow office couldn’t have been more helpful to me. She was patient and understanding as so often the simple task of renewing a policy ends up being stressful and at times upsetting, getting inundated with emails from companies which continues after you have made your decision.
Thank you Karen, once again for renewing and handling my renewal professionally. ⭐️
trustpilot.com
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I was able to talk to a human being to explain my requirements and not frustrated by online bots.
The extra cost of going through a broker was worth it.
trustpilot.com
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It was a pleasure to deal with Howdens yesterday for our camper van insurance. The lady that answered the phone several times for me was very nice, as was Kelsey Hicks, who dealt with the quotation for me. I found her to be very helpful, efficient and attentive. She showed a lot of patience in answering all my questions and ensuring that I had the correct policy for my needs. She also enquired about our house insurance and other vehicles due to be renewed. She gave added comfort and assurance by asking me to not hesitate to contact her, should I have any further questions or required assistance. I felt very happy dealing with her and all her help and friendly manner was much appreciated. I will be pleased to recommend her and Howdens to my friends. Regards, Ronnie.
trustpilot.com
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Very preferable to online companies. You talk to agents who listen to you needs and put best relevant policies forward. Very competitive prices. Hope I never have to claim but unlike online your agent will help you through the whole process.
Highly recommend.
trustpilot.com
Source: trustpilot.com
Although the team were very helpful, I can’t help feeling dissatisfied.
I believe the purpose of having a camper van is to travel with your own accommodation etc and therefore 30 days european insurance cover wouldn’t be enough for the period of time wanting to travel abroad. Here in the UK i would have preferred to be a member of a specific breakdown organisation and not whoever is available at the time as said.
I also asked for key cover to be put on the policy as I have it on my other vehicles but that wasn’t feasible?
Thanks
Stephen Hopwood
trustpilot.com
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Straight forward and competitive price
trustpilot.com
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excellent service and great staff.
trustpilot.com
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Very helpful
trustpilot.com
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