Howden Insurance
Latest Reviews
The Team at Exeter have been super from last September when I began business with them. When looking to get car insurance as a first time driver they were incredibly helpful in explaining to me all the terminology and how things worked to secure the best deal. When I was later involved in a non-fault accident the Team (especially Christina), once again was outstanding in their communications and timeliness in helping me get a courtesy car, repairs and the paperwork sorted. Compared to other stories I have heard I felt like I've hardly lifted a finger as Howdens was just that good at doing things on my behalf, especially with swatting off the opponents insurance company was harassing me endlessly. There is no reason why I would go looking for my own insurance again with anything when I have such a dedicated and friendly brokers such as Howdens.
Source: trustpilot.com
Very good communication also phoned back when the call cut out
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Very good service and friendly
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Good contacts with Ashley Bird. He was helpful and understood the intricacies of insuring our old house
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Went through every thing and you spoke to a person
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Can’t recommend Howden insurance highly enough. Old school someone at the end of the phone kind of business. Manage to sort my husband insurance after a health condition.
Source: trustpilot.com
The help and advice provided were outstanding and made the entire process very straightforward.
Source: trustpilot.com
Really good company nice to actually talk to someone face to face,staff helpful and polite
Source: trustpilot.com
Fantastic service from Louise, many thanks
Source: trustpilot.com
Just a smooth unstressfull and easy process prices competitive and staff always willing to help and get the extra mile
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Prompt service with a good result
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Staff are always very helpful
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Being able to talk to someone over the phone made a huge difference. After a friendly and helpful call with Catherine Smith in the Tooting office, we renewed our home insurance with them.
Source: trustpilot.com
I dealt with Maria at Howden Insurance. She worked really to find a suitable insurance for my new car. She was great in communicating and explaining the recommended product. Will recommend her with great pleasure.
Source: trustpilot.com
A couple of days ago I got my car insurance reminder re email so I phoned Howden and spoke to Reece from the Aylesbury branch. I found him to be polite, friendly and helpful with regard to my insurance renewal. He didn't try to overload me with information. He simply found out what I wanted and based the discussion around that. The quote was clearly broken down which made choosing cover an easy process. Overall, it was a good experience and the quote was cheaper than last years!
Source: trustpilot.com
The operator was very helpful and reliable....in terms of calling back, as she had advised. The actual process was somewhat lengthy and did, in particular, involve far too much convoluted paperwork that actually led to errors...in terms of the wrong cover note being supplied.
Source: trustpilot.com
So far my experience of Howden insurance has been first class, Anna has been extremely helpful and has set the standard for any future contacts with Howden, which hopefully will be few, extremely high.
Thank you.
Thank you.
Source: trustpilot.com
Attended to promptly, gathered necessary information and set my expectations realistically.
Altogether a very good experience.
Altogether a very good experience.
Source: trustpilot.com
Sydney did an amazing job finding my insurance was pain free and easy for me to switch insurers
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Helpful staff in Newton Abbot office.
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A good deal including the breakdown cover with a friendly and helpful customer services person. It was a quick and efficient experience.
Source: trustpilot.com
The member of staff explode in great detail and wars very friendly
Source: trustpilot.com
I have been with this company several years now both with private car and Taxi insurance. I have always been very impressed by there professionalism and friendliness but always said the proof of efficiency would come with a claim. Following a very unfortunate incident with a deer, this was put to the test and wow, did they deliver. My claims handler Rochelle De Sa was outstanding and showed great empathy and understanding at the same time, she knew exactly how to progress the claim and my entitlements, making the whole process so simple. Here I am 3 weeks later, car fully repaired. Amazing service and company
Source: trustpilot.com
treating the customers well
Source: trustpilot.com
Great service - Knowledgeable & helpful staff - always a pleasure to deal with them
Source: trustpilot.com
