Howden Insurance
Latest Reviews
I had a very unique situation with my car insurance, but Howden pulled out all of the stops to give me bespoke cover. The situation changed again and i had to cancel my policy, which they did with no fuss whatsoever and even reduced my cancellation fee. The customer support I received throughout my journey with Howden was first rate, they were friendly, helpful, empathetic, and there was no ‘computer said no’ nonsense, there was a real personal touch and i felt truly valued. I cannot rate them high enough!
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The advisers I spoke to ensured that the policy was right for me.
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Kimberley was extremely helpful and explained everything in great detail I would recommended Howdens
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there the best
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The staff were very helpful and friendly. They offered different options and a competitive price.
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I was recommended to call Howdens by a friend, after I received a ridiculous car insurance quote from my existing insurer. I spoke to a guy called Ashley. Great communication and customer service skills and an excellent quote, I had no hesitation taking out a new car insurance policy with Howdens
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Fantastic customer service. Was given a competitive quote with a policy that suits my needs following disappointing quotes received from other insurance brokers.
Definitely recommend this company for specialised performance car insurance .
Definitely recommend this company for specialised performance car insurance .
Source: trustpilot.com
Very helpful
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Helpful staff, looking for best insurance.
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Good customer explanations ans speedy responses
Thank you.
Thank you.
Source: trustpilot.com
I have renewed my car insurance with Maria Ormisher of your Welwyn branch. Although I have one of your branches close to where I live, I have remained with your branch in order to continue dealing with Maria. She is so very professional and helpful, and is a real credit to your organisation.
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Great customer service, really professional and friendly. Good price and coverage.
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Callum was super helpful in updating a number of things on my policy and talking through various changes. Got a good price. Happy customer!
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A great service
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Made the process very easy and at a competitive price
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I found Thomas Jack from the Cheltenham branch very helpful, friendly and patient. He explained everything to me and made me feel like a valued customer .
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I have recently discovered a local branch of Howdens who have made the process of renewing my insurance so much easier. It is lovely to communicate with delightful people instead of the brutality of call centres
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Found me the best quote for my car they couldn't do Morland very happy with the service I received
Source: trustpilot.com
I've been with Howden, formerly A-Plan, for a long time & have several insurances with them. I don't automatically renew any insurance & they will advise immediately if there's a better deal.
However cheap a quote is, it's important to know that you are dealing with a good company who will pay out in the event of a claim. This is where their advice provides valuable peace of mind. Also in the event of a claim it's useful to have someone to guide you through the process if you are unfamiliar with it. The staff are friendly & helpful with a good knowledge. Despite getting quotes elsewhere I usually end up insuring through them.
However cheap a quote is, it's important to know that you are dealing with a good company who will pay out in the event of a claim. This is where their advice provides valuable peace of mind. Also in the event of a claim it's useful to have someone to guide you through the process if you are unfamiliar with it. The staff are friendly & helpful with a good knowledge. Despite getting quotes elsewhere I usually end up insuring through them.
Source: trustpilot.com
Changed my car insurance company this year after being with the same company for over 15 years.
The cost increase was too much to bear and Howden's Insurance not only provided magnificent customer service they also got me a policy with a household name for a near 50% reduction on what my old insurer quoted.
Sincere thanks to Lynne and Karen at their Hamilton Office!
The cost increase was too much to bear and Howden's Insurance not only provided magnificent customer service they also got me a policy with a household name for a near 50% reduction on what my old insurer quoted.
Sincere thanks to Lynne and Karen at their Hamilton Office!
Source: trustpilot.com
Great personal service. Face to Face rather than on screen is always better. Local office dealt with new car and home insurance in minutes and saved a lot.
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Excellent service by Richard on the Isle of Wight who thoroughly reviewed all our motor policies and not only saved up money but also improved the cover
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I liked to be able to speak and get advice from a very nice chap Casper, As I’m deaf he was most considerate to speak clearly and repeat when I asked
Very kind
Very kind
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Great service and advise as always
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Always received excellent service. Dealt with Chris on this occasion who arranged me a really competitive policy. Reassuring to know you are really with a reputable firm with professional knowledgeable staff.
Source: trustpilot.com
