Howden Insurance
Latest Reviews
Good communication skills competitive quote very efficient… only negative too many follow up phone calls as we had said we would not be renewing insurance until day before due date. Other than that great service.
Source: trustpilot.com
Excellent staff, very helpful. Good customer interaction.
Pleasant office .
Good to deal with someone face to face.
Pleasant office .
Good to deal with someone face to face.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Extremely efficient and explained everything in great detail . Very happy with the result of my call .
Source: trustpilot.com
Fantastic service, Halima was very helpful throughout the process and found me a great value policy.
Source: trustpilot.com
I have been with Howarth (Formerly A-Plan for years. I did switch to my bank when they couldn't match the quote for a couple of years. However Im glad to be back as they offer great personal service and you always get to talk to a human.
Source: trustpilot.com
Proper service with proper people I couldn’t have asked for a better service if I could have howden Tooting will have my business from now on
Source: trustpilot.com
Impressed with the attention given, when I called to ask about car insurance, having received two other quotes from firms. Although Howdens was a little more expense, the knowledge that staff were available in the office during normal hours to assist and help also a 24 hour claim line available.
All details explained well, especially as I have medical issue's.
The attention and understanding was first class.
All details explained well, especially as I have medical issue's.
The attention and understanding was first class.
Source: trustpilot.com
You don't talk down to people and explain things properly
Source: trustpilot.com
Good, professional service. Job done very quickly and efficiently.
Source: trustpilot.com
Very friendly professional advice. They do the searching and recommend the best cover at the best price available
And if there is a problem or claim to make they sort it
And if there is a problem or claim to make they sort it
Source: trustpilot.com
Really great service. Staff are friendly and helpful. Lisa in the Thatcham team was really helpful and patient. I am really happy with the cover, price and service A++
Source: trustpilot.com
Nice people and very easy to deal with. Had my vehicle insurance with them, for last 2 years. I now have my House Insurance with them too - saved ~ £90 for 'same cover', compared with previous insurer.
Source: trustpilot.com
Aimee was very knowledgeable and professional in her explanations on the various points I wasn't too clear about. Bit to early to properly assess Howden as I am a new customer having been transferred over from my previous broker. Hopefully, other than doing the usual business down the line, I won't have to judge my new broker in a more serious situation.
Source: trustpilot.com
We could talk to a person face to face, explain exactly what we wanted, get an acceptable quote and we were very satisfied with the service provided.
Source: trustpilot.com
Excellent service from Thomas Jack at your Cheltenham office . He was not only extremely knowledgeable but friendly and somebody who you felt you could trust. He got a very good deal and we walked away very happy indeed
Source: trustpilot.com
We needed some unusual cover from our policy which meant a lot of companies wouldn’t quote.
The process with Howden’s was simple and nothing was too much trouble
The process with Howden’s was simple and nothing was too much trouble
Source: trustpilot.com
Simple , Marley was great , attentive and did a great job to find my car insurance at a very competitive price.
Polite and professional
Have recommend to others and shared the contact numbers for Marley and the team
Many thanks
Ashton Keiditsch
Polite and professional
Have recommend to others and shared the contact numbers for Marley and the team
Many thanks
Ashton Keiditsch
Source: trustpilot.com
Very nice friendly informative experience choosing my buildings insurance this year
Source: trustpilot.com
Very helpful and professional.
Source: trustpilot.com
My details were taken quickly for car insurance.
A good deal was found, cheaper than the the quote from my previous insurancer.
A good deal was found, cheaper than the the quote from my previous insurancer.
Source: trustpilot.com
My car was involved in an incident with a large heavy branch falling fom a tree causing damage to the car roof, bonnet and front nearside. Also the windscreen was damage beyound repair which deemed it undrivable.
On making my first phoncall, the call was answered immediately by a member of staff. A lovely lady called Cecile who answered my call dealt with my claims process from start to finish. She kept me informed at various stages by phone how repairs were progressing. At the start of my claim she arranged to have my car taken away and a courtasy car arrived at my home address within one day. When repairs and paint work were completed my car was returned to me,cleaned inside and out, to my home address.
All in all a great service from Howden Insurance and I would recommend them to anyone.
On making my first phoncall, the call was answered immediately by a member of staff. A lovely lady called Cecile who answered my call dealt with my claims process from start to finish. She kept me informed at various stages by phone how repairs were progressing. At the start of my claim she arranged to have my car taken away and a courtasy car arrived at my home address within one day. When repairs and paint work were completed my car was returned to me,cleaned inside and out, to my home address.
All in all a great service from Howden Insurance and I would recommend them to anyone.
Source: trustpilot.com
competative and someone else does all the work.
Source: trustpilot.com
Efficient, clear, friendly and helpful. Also, rang back when they said they would.
Source: trustpilot.com
Just renewed my car insurance with Howden. Many Thanks to Alex and Emma for your help and making it all go through smoothly.
Source: trustpilot.com
