Howden Insurance

4.9/5 based on 63925 reviews
Latest Reviews
Absolutely down to earth fellow i spoke to thank u so much and I will highly recommend to company
trustpilot.com
Source: trustpilot.com
Surprised at your request of our responses to be honest, I find this term a bit insulting.
I was very impressed with Howden's team support, answering questions and guiding, not influencing the client to identify what they required.
I made my contact having received a letter months ago, which I kept, as its message had the right appeal to me.
trustpilot.com
Source: trustpilot.com
Welcomed into the store. Process straightforward and everything explained well, so I could understand. Pleased by the end to have saved some money.
trustpilot.com
Source: trustpilot.com
Friendly, Helpful, all the information at hand good price
trustpilot.com
Source: trustpilot.com
Had a long history with Nelson Jordan and am delighted that you have kept Karen Gordon on board. She is so helpful and efficient and cannot always get the lowest price but it’s worth paying a bit more for good service.
trustpilot.com
Source: trustpilot.com
Welcome from the moment I entered the office.
Detailed explanation of product offerings.
Written explanation with no sales pressure to purchase. “ Think it over and let us know of any areas that require explanation”
Returned a few days later. Product purchased.
trustpilot.com
Source: trustpilot.com
Philip tried to match a on line quote I had, so delighted with his hard work to reduce my policy by quite a bit so stayed insured with Howden
trustpilot.com
Source: trustpilot.com
It was a much more pleasurable experience sitting in front of and talking to a person rather than doing this on-line.
The staff in the office were helpful and very friendly. A very satisfactory experience.
trustpilot.com
Source: trustpilot.com
Great service,very well informed agents helped with every query I had and made the whole process easy,Emilia was great from start to finish,will definitely recommend.
trustpilot.com
Source: trustpilot.com
I can talk to someone personally and sort my insurance straight away instead of phoning and hanging on the phone. Best personal service. Well done.
trustpilot.com
Source: trustpilot.com
Outstanding customer service highly recommend no AI or robots pleasure speaking to Humans
trustpilot.com
Source: trustpilot.com
An insurance company who picks up the phone and you can speak to not press buttons and then placed on hold
trustpilot.com
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Your effort to regain my business after having lost it through a previous uncompetitive quote.
trustpilot.com
Source: trustpilot.com
Great communication easy listening
Simples
trustpilot.com
Source: trustpilot.com
Looking for insurance for campervan, went back to “old faithful” Howden, spoke to Louise Flemming, really nice and knowledgeable, came up with the best price, thanks Louise, 👍
trustpilot.com
Source: trustpilot.com
Early advice of household insurance renewal. I received a a prompt return call from Khadija and she dealt with my renewal in an efficient but also friendly way. I am very happy by the way I have looked after by Howden's High Wycombe Office.
trustpilot.com
Source: trustpilot.com
The team were helpful and patient when going through the process of setting up a new insurance policy.
trustpilot.com
Source: trustpilot.com
Ive been using Howdens Insurance for many years ..and go back year after year. Im always greeted like a friend...and Given good clear..easy to understand deals on my policies I have with them. A LOVELY woman called "Maria" from the Welwyn Garden City Branch..Ive spoken to a few times which makes my policies feel like a family...Maria was clear amd very professional in her words and helped on any queries I had, or change of circumstances... I will look forward to being with Howdens for a good while longer.
trustpilot.com
Source: trustpilot.com
Being able to actually speak to someone and not having to deal with it via the computer. As you get older you become less able to understand all the technology.
trustpilot.com
Source: trustpilot.com
A very considerate Marina Ortega was very helpful and knowledgeable in discussing my car insurance needs.
trustpilot.com
Source: trustpilot.com
Pieter was very polite and clear explaining everything to me .very helpful
trustpilot.com
Source: trustpilot.com
Speaking to a local representative who understood my needs rather than, as with my previous provider, having to manoeuvre around online access or speak to a representative in another country whose accent made the conversation difficult.
The icing on the cake was that local representative was very pleasant, helpful and efficient, my premium was halved. I shall be asking them to quote for my household insurance in August.
trustpilot.com
Source: trustpilot.com
I managed to rearranged from one branch to another.
trustpilot.com
Source: trustpilot.com
Swift service
trustpilot.com
Source: trustpilot.com
Just using a company that does the simple things well and keeps to its promises. Doesn’t sound much but in a world where service levels are generally appalling it is very refreshing. Special thanks to Alex.
trustpilot.com
Source: trustpilot.com
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