Ace Car Care - Paintwork

5/5 based on 577 reviews
Latest Reviews
A very friendly and professional service. Car now looks like new !!
google.com
Source: google.com
Excellent quality and service (must go to)
Brilliant job thanks 👏
google.com
Source: google.com
Absolutely Fantastic job, you wouldnt even know which part of the car had been damaged!
google.com
Source: google.com
The people at Ace car care are amazing. They made a very stressful experience so much easier. I know nothing about cars but they weren't patronising at all. They were kind and explained everything patiently. The work the did on my car was faultless and their customer service is above and beyond. 10/10 I would highly recommend. Thank you all at Ace car care.
google.com
Source: google.com
Great place with great staff, took my car in for some styling upgrades and John and Jamie in the body shop went over and beyond with Michele keeping me updated throw out the whole process top top place you won’t be disappointed with the end result
google.com
Source: google.com
Great customer service. The remapping process was fully explained and I felt confident they were going to do a great job, which they did. Definitely recommend them.
google.com
Source: google.com
My wife unfortunately kerbed one of her diamond cut alloy wheels. The wheel was sent away and 3 days layer we had it back on the road with added protective rims to help if this happened again.
First class service and advice.
thebestof.co.uk
Source: thebestof.co.uk
The wife unfortunately kerbed one of her diamond cut alloy wheels.
Approached Ace Car Care who reassured us that they would take care of it. My wife was advised to have some wheel protection trims put on which would help reduce the risk of this happening again.
From start to finish a really professional service, would highly recommend.
Thank you.
google.com
Source: google.com
My mx5 was suffering from poor paintwork repairs carried out by a previous owner.Ace transformed my car into a showroom finish on the bootlid area and near side wing. I would thoroughly recommend Ace and their team to anyone wanting a first class job with minimum fuss. Michelle's bright and cheery manner puts you at ease and John and his body shop team carry out a first rate job. I will definitely go back for any other body/tuning or other work required. We'll done to you all.
google.com
Source: google.com
Really pleased with repair . Excellent Friendly service our 8 year old car looks like new.
google.com
Source: google.com
Super friendly husband and wife team and an amazing job on quite a big dent, missing paint and trim damage. Very impressed and wouldn't hesitate to recommend. Thank you
google.com
Source: google.com
Very disappointing experience – the actual alloy repair was fine, but beware if anything goes wrong. A simple mistake where they switched the front and rear wheels around quickly spiralled out of control. Their inability to accept they had made a mistake ended up costing me big in time and money. They are more interested in protecting their staff from blame than offering a good customer service despite all their “awards” on their website. I was fooled by the good reviews and their stated core values of being genuine and honest – put to the test however they didn’t deliver on this. Seems like they may have been good at one point, but not so sure now. Quite expensive compared to competitors and like I say you have to hope nothing goes wrong…
thebestof.co.uk
Source: thebestof.co.uk

Reply from Ace Car Care - Paintwork:
Jonah, thank you for posting your side of the story. We too are sorry & disappointed that we could not have resolved this issue amicably with you, despite our best efforts, several conversations with you, and the offer of a gesture of goodwill. You state in your post 'it cost me big in time & money' but this was due to you taking your vehicle to a main dealer without informing us or our authorisation to do so, and requesting ‘diagnostic work’ to be carried out. Had we been informed the 'noise' persisted after our initial safety check, we would have used one of our local trusted tyre specialists to identify the noise was due to tyre wear & you would have incurred no cost, therefore we made an offer of a gesture of goodwill towards the total work you requested the main dealer to carry out. We were also disappointed that in your initial email to us, you were also requesting a refund on the cost of the wheel repair when as you state in your post, you were happy with the repairs, which felt like someone seeking to take advantage of this situation? You also mention our core values, and a primary one is to 'Do The Right Thing' which we discussed with our team at great length before contacting you, and making our offer which took the whole situation & circumstances into account. We are genuinely sorry you did not have the experience we strive to achieve, but we feel we have done the right thing and stand by our decision, and will not be bullied or blackmailed into a wrong decision because of threats of bad reviews or slander. We are a genuine fahttps://www.thebestof.co.uk/local/shrewsbury/members/view/talkback/?id=52c5831d7a6d5ded2b000005&review=623767720a6f6c594e545698#mily business who've been in this trade for 23 years, and whilst we know we can't please all of the people all of the time, we still aim to do so, and are sorry we've not managed to please you on this occasion
Really good service for a great price, did an amazing job on my car after it was in a crash, just like new again. Would highly recommend!
google.com
Source: google.com
Work done, alloy wheel repair on my mini cooper. Repair to kerbed wheel was excellent and faultless. Customer service, booking in and work all top class. totally recommend the team at Ace Car Care, Shrewsbury.
google.com
Source: google.com
5 stars⭐️⭐️⭐️⭐️⭐️
I can't recommended Ace Car Care enough if your car needs attention. I had an argument with a small bollard recently and I was absolutely gutted when I damaged my new car 4 days in.
I got in touch with Ace out of hours and the same evening I'd sorted an appointment to take my car in first thing when they next opened. The team at Ace made my car look brand new again and all on the same day. High quality work! The pricing was also very reasonable. Michelle was absolutely lovely to deal with in my time of stress too. Thanks again guys.
google.com
Source: google.com
Absolutely first class, 5⭐️ Service from Michelle and the team at Ace, right from the first time I walked through the door, throughout the whole booking and all the work, the communication was excellent and my car looks brand new after the superb quality of work carried out.
Highly recommended for the service and quality of work. 👌🏼
google.com
Source: google.com
Recently had a remap and my calipers painted by Ace. Fantastic service from start to finish. Friendly, helpful staff and they completed the work to a high standard! Very happy! Would recommend, and I will be back in the future. Thanks!
google.com
Source: google.com
Seamless service from start to finish!
The quality of the work I had done on my vehicle is excellent…it was completed on time and for exactly how much I was quoted-a rare occurrence these days!! I will absolutely have no hesitation in using Ace Car Care again should the need arise. Great job guys, many thanks!
google.com
Source: google.com
Really helpful nice people and an excellent job done at a reasonable price
google.com
Source: google.com
From start to finish... very professional and very helpful and knowledgeable staff. Very highly recommended!!! Will definitely be back here in the future! 😃
google.com
Source: google.com
I have used Ace car care a few times.
This company is my go to company for when things go wrong with my car..alloys,minor body work..
This time as always, I received a warm welcome and a detailed explanation as to what needed to be done.I knew how much if would cost in advance.
My car was ready, on time
I trust this company completely, efficient and lovely people.
google.com
Source: google.com
Really glad I found them a first rate company did a first class job
google.com
Source: google.com
Brilliant service from this company...all the way from the initial communication through to the finished job..can't fault the paint job they did on my rear wing.
Many thanks..
yell.com
Source: yell.com
Outstanding service and an excellent repair job. I would use again and recommend.
google.com
Source: google.com
Excellent, friendly service. Very impressed by everyone from Reception to finish. Recommend - a good job at a fair price.
google.com
Source: google.com
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Latest News & Updates

Ace Car Care discuss paint protection film for your new car
06/03/2017

How exciting, it’s that time of year again. The new reg is here! (is it really 2017?). So that fresh, new, shiny paintwork is going to get some beating from our British roads and Ace are here to save the... Read article
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