Lovely Zoo & knowledgeable staff, Fantastic Animals.

A lovely day out at Hertfordshire Zoo. All the staff we spoke to were really friendly and helpful. We did the Feed a Big Cat experience with the keeper Shirley and fed the Snow Leopard, Jessie. It was a great experience, Shirley was really helpful and knowledgeable.<br>The rest of the day we enjoyed seeing the newer exhibits including the Jaguars and Sun Bears.<br>All the animals are clearly well looked after and it was a really nice day out.

A great day out.

Great experience, fantastic animals, staff friendly and helpful, lovely atmosphere.

Fantastic display, and at times a bit too realistic for the youngster in our party 😁

We loved the animals, some of them were really cute! The Red Panda was very cute and adorable. The Lion was amazing. The leopard was cute but it was slightly injured, this made me a little sad, I hope it is okay now. The dinosaur sprayed water at us, it made me really excited. The staff were really nice. The zoo was really fresh. It was cold, windy and rainy but that was not a problem.

Kind stafg

Dinosaurs looked very real. Good place to take the kids

Amazing place. When you become an adult things don't always seem as good, not this place, its still just the same obviously with slight change as the years have gone by. Very impressed with the dinosaur walk through also

Went for a sloth feeding experience and had a great afternoon. Everyone was very friendly and helpful

A lovely place to spend the day. Staff are very friendly and knowledgeable. It certainly has a non-commercial feel to it.

Huge recommendation for families - it has a lot on offer and it’s extremely kid friendly.<br><br>Groups with no kids I think will still have a good time but temper the expectation a bit to avoid being disappointed.<br><br>My only let down would be the zebras pen as it look quite bleak - I do accept that could have been the time of year and weather so I’m holding no judgement.<br><br>There seems to be a lot of work upcoming so I look forward to attending again.

Amazing place with lots to do and wonderful staff

Good zoo

Quite expensive for what it is however a great day out with our grandson who loved the dinosaurs

fantastic zoo always something growing on for the kids to do bean a member for ten year's

It's a good zoo with plenty of space inside. Dinosaur area is amazing, one of the best I have seen.<br><br>There are multiple playgrounds and cafes inside as well.

This is a great little Zoo. Ideal for families as there are not only the animals, some of which you can get quite close to, but there is a dinosaur park and a playground.<br>Plenty of restaurants and food stalls as well.

Yes yes yes!!! I haven’t been to the park in 7 years and today went with my 8 year old and 1 year old. I often find it hard to find things to do that will suit both my children due to their age gap. However this was perfect!! I love the size of the park not too big not too small. The animals enclosures were massive and clean. The eating facilities had a great view of the enclosures. Felt like the tiger who came to tea moment. My son was worried about a snake as she was submerged in water, and her head seemed to be stuck between the rocks. We found a keeper who acted very quickly walking with my son and talking about his favourite animal on the park. She said the snake looked okay but would get someone from the reptile department to take a look. 5 minutes later she was back with another keeper! These animals are clearly well looked after.<br><br>The Dino park is a great addition and is so well done and blew me away. Both my children were a little scared so showed you how realistic it was!<br><br>They do have works being completed but this had no effect on our day out and no disruption. The work spaces are covered with the plans and this is a great way of communicating the change from the normal blank canvas.<br><br>However not having prams in one of the eating facilities wasn’t great. It wouldn’t have been a problem if the pram park was next to or directly outside the eating facilities but it was not, or you had a spare pair of hands. I sat my children down and managed to make sure my pram was tucked in as much as possible. A staff member asked me to remove it however I said this was impractical as a parent on my own. She said say she could look after my children while I moved it, but this wasn't okay for me. In the end she did offer to take it out for me. I spoke to a women while waiting for the changing facilities and she said that’s why she won’t eat in there. Also I hope with the new big plans for this zoo they do invest in more changing facilities. I had to wait 15+ minutes to change my daughter. This is why I have had to take a star away.<br><br>Lastly this zoo has amazing customer service, was second to none even with the pram saga. From the staff on the gates to the cafes and zoo keepers. We will definitely be back time and time again. Your staff are a credit to the zoo and I do hope you share this review with them!<br><br>P.s please can you add the Capybara to the adoption list or on the junior zoo keeper ☺️<br><br>Well done 👌🏻

Just to warn you that buying your tickets online does not mean you get immediate entry. We had to queue for about 30mins to show our tickets before going in.
It’s also very expensive and today closes at 4:30pm which means we had even less time in the park after queuing for so long

Absolutely amazing place to visit as a couple or a family.
Will definitely be visiting again very soon.
Food is really available and for a park was not to badly priced

Really unique park, the dinosaur area was fantastic (if you are a fan of the Jurassic films you will be in your element!) lots of play areas for children. The zoo was very special, we loved the sun bear talk and managed to see all the big cats. Staff were friendly and knowledgeable and we all enjoyed visiting the park. Thank you so much

Was disappointed thrre was no large animals

Really nice zoo ,went in half term and wasn't to busy,zoo was clean and tidy staff was very friendly and polite .<br>We saw an array of animals from lions to snakes to the cute family of otters my daughter liked the baby otters the best .<br>The dinosaur walk was good ,the dinosaurs move and roar (not all but most) which made it that much better as an experience for the kids .<br>We did the zoo plus stop for lunch etc in a couple of hours,probably need 3-4 hours depending on your family ,but it's nice as it's not too big great for younger children, in my opinion, as younger children can tire easily and get bored .<br>There are talks in the day at certain times about the animals if you want to listen watch .<br>And in school holidays there are live shows on stage ie singing and dancing and you can meet rex the dinosaur 🦕.<br>There a couple of play areas ,one outdoor ,one under a canopy type and another indoor soft play so plenty to keep children happy .<br>There is food available but we took lunch as with all places can be expensive<br>Overall really nice day and we would definitely go again 😁

Brilliant day out so clean, members of staff we encountered were very nice and helpful, a lot going on to improve the experience in the zoo, the animals look well cared for, food a little bit expensive but I guess you expect that and £2 per person for the train ride was unexpected but we went on twice so not really a problem 😀 definitely would recommend and would go again even though we live 2 1/2 hours away