Chapter 79 | Bespoke Jewellery

5/5 based on 229 reviews
Latest Reviews
Such a lovely shop full of wonderful and unusual pieces. Its a pleasure to shop there, the team are always friendly and on hand to help with any questions or advise when needed.
thebestof.co.uk
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Jackie is a very talented, artistic and professional jeweller. It has been wonderful to receive several pieces of bespoke jewellery from Lance James. Each was carefully designed in consultation with us, Highly recommended to everyone who wants beautiful jewellery from a respected and approachable business
thebestof.co.uk
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Jackie is extremely knowledgeable, professional, friendly and always goes the extra mile. I would have no hesitation in recommending all my family and friends to her and the Lance James team.
thebestof.co.uk
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I would say that this is one of the best shops in Hertford. My wife took her watch into here after I had brought her for Christmas and had no problems great service Regards Morris
thebestof.co.uk
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We bought our beautiful wedding rings from Jackie at Lance James and we are over the moon with them. Nothing is too much trouble and the service and smile you get is not available at any other jewellers. I would highly recommend them to my friends, and I never do that lightly! Thank you
thebestof.co.uk
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Personal service, style and quality second to none. Having had five gold rings made to measure and now in the process of the sixth - I rate Lance James five stars wishing there could be six on offer!
thebestof.co.uk
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I visited Jackie to work on my wedding ring. Not only did she provide a friendly service, it was ready earlier than promised. Highly recommend.
thebestof.co.uk
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Very good service, cleaning and valuing the rings. Excellent help from the staff.
thebestof.co.uk
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Love receiving Gift Bags from Lance James! These ladies certainly know their stuff and forever assist me with my jewellery problems from repairs and polishes to custom making me beautiful pieces. My husband frequently shops from my wish list in store, I filled it out pre-birthday for free and tend to top it up for each event. Nothing is too much trouble for the team, great service and always a friendly welcome!
thebestof.co.uk
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Have always purchase my wife's jewellery from Lance James and even had many an item made! Excellent service and knowledge of all things jewellery orientated.
thebestof.co.uk
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So lovely and friendly and very reliable. Such a lovely store to do business with!
thebestof.co.uk
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I have repeatedly headed back to see Sian at Lance James whenever I have wanted anything made. I bought one of their range of 'pebble' bracelets and have been hooked ever since. From copper engraved rings made for an anniversary present, to restoring a 50 year old engagement ring they offer a really friendly helpful service
thebestof.co.uk
Source: thebestof.co.uk
Great service! They re-sized my ring which was bought for me from another jewellers who didn't want to do it. they had no problem in doing so. I had my ring back at the stated time and the agreed price and it was a perfect fit! Cannot recommend them enough!
thebestof.co.uk
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Visited Lance James jewellers to purchase some earrings for my wife. Very nice shop, lovely helpful staff, excellent range of products of varying prices. Best jewellers around.
thebestof.co.uk
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Such a professional and personal service, listened to my needs and delivered the goods - superb!
thebestof.co.uk
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Really friendly, recieved a charm bracelet for my 18th birthday, come back regularly to it. Excellent service, lovely staff!
thebestof.co.uk
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Lance James always give 5 star service and good advice!
thebestof.co.uk
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Very good service, staff were very helpful in helping us to chose wedding rings. Advise was helpful in what ring went with my engagement ring eg colour of metal etc.
thebestof.co.uk
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Lovely customer service, my options were clearly explained and next steps for a custom made ring were taken.
thebestof.co.uk
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I have had many pieces of jewellery made and always found them very informative and friendly, Would highly recommend them.
thebestof.co.uk
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I have used Lance James several times and have never been disappointed. The customer service is second to none. Considering I know very little about jewellery, I've got the ladies to thank for the priceless reactions I've had from my partner when presented with the things I've bought for her. Shop with confidence: you can't go wrong!
thebestof.co.uk
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Just wanted to say a huge thank you for the pearl ring you designed and made for me. I am really delighted with it. I had searched for a long time without finding the design I was looking for, and hadn’t considered having it made until I came in to see you. You worked patiently with me to get exactly what I had in mind , and the fact that I could choose the pearls was the icing on the cake .
thebestof.co.uk
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Wonderful service from this jewellers! The staff are very friendly, knowledgeable and professional. Would highly recommend!
thebestof.co.uk
Source: thebestof.co.uk
I would like to say a huge thank you to all the girls at Lance James Hertford, what can I say from the beginning moment my husband and I got engaged we knew you guys were the only place to go shopping, you were all so helpful with showing us different stones, metals and designs to actually finding my dream ring!. Then repeating the same magic with helping us to pick our wedding bands, you made it such an easy process to custom make my wedding band to match my engagement ring and I cannot thank you enough for how amazing it is, I am over the moon with happiness!. Lastly I have to mention the amazing job you girls also did on the custom made and engraved silver guitar pick for our best man. You girls are amazing from the customer service all the way to the fine little details!, we would highly recommend you to anyone!. Thank you!!. X
thebestof.co.uk
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The girls always give great customer service. Nothing is to much trouble. . Atmosphere always good never hurry you . Love going nowhere near browsing.
thebestof.co.uk
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Christmas Gifts at Chapter 79 in Hertford Town Centre
01/12/2021

Every year I seem to find myself in the same situation, there’s someone who I care deeply for but somehow they always end up as the last one I buy a Christmas present for. Read article
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