Jackie and the team are super-helpful and the shop is chock full of fantastic jewellery. The bespoke items they design are beautiful. Thoroughly recommend!
I had diamonds from my engagement and wedding rings which I wanted to be reset so I could wear them again, and also a yellow diamond taken from a ring and made into a pendant. Andy and Jackie were so friendly...
Fantastic website, with a great selection of products. I purchased my wedding band from here, they had a great selection in-store and the Staff were friendly and helpful. I would recommend buying your...
We have recently had some engagement rings made at Lance James and our experience couldn’t have been more positive. We wanted to use diamonds from rings given to us by family and Jackie and Andy were kind,...
I very much appreciate the excellent and friendly service from Lance James, Hertford. This shop is a genuine Hertford gem!
Fantastic service, never fazed by the most unusual of design ideas.
My daughter brought me a set of earrings for Christmas. They are lovely, very good quality and exactly the same as the pictures on the website. Thank you for a beautiful set of earrings ⭐️⭐️⭐️⭐️⭐️
Very helpful lovely friendly people thank you jackie for all your help 👍
Able to put a battery in my Fossil when Hinds said it needed a service/repair also battery was cheaper.
Really nice independent place with a range of stuff that's a bit different from the big name places.
Lovely professional people a genuine pleasure to do business with went out of their way to accommodate us
Lovely friendly and super helpful couple that run this lovely little jewellers. Helped out with choosing my wedding ring and even cleaned my partner engagement ring and replaced watch battery for free....
I have had two pieces of jewellery designed by the team at Lance James. The pieces are both absolutely unique and in both cases matched my brief perfectly and exceeded my expectations. I would highly recommend...
A very friendly and helpful place with some stunning and different pieces of jewelry!
Jackie and Andy at Lance James always take care to understand your specific needs in order to provide a stunning item from their well chosen ranges or to advise how to alter an existing treasured item...
Lovely staff and they always go the extra mile . Would thoroughly recommend.
Fantastic service - I needed to repair a ring and Lance James not only did a great job, they repaired it faster than they originally quoted. The staff are so friendly and down to earth, it's a pleasure...
Fantastic service and made my engagement and wedding ring from scratch as I wanted. Thank you.
5 stars. Very helpful and friendly and did a lovely piece of work for me.
Had two rings repaired/ resized. Very happy with the result. Great service from knowledgeable people.
I have been a Lance James customer for years and I always get great service and expert advice from Jackie and her team. Five stars from me! :)
I wanted a bespoke piece of jewellery made, explained what I wanted and their first images they sent through were spot on!! Brilliant workmanship and a very satisfied client - will definitely recommend...
Lance James fixed my engagement ring after I accidentally knocked out the diamond from the top. I had also damaged the clasp that holds the diamond. Jackie explained the whole process required to fix it...
Having had my engagement ring re-sized & purchased my wedding ring there several years ago, I have recently had the stone in my ring secured & both rings cleaned & polished. They look absolutely brilliant...
My partner discussed specifications with them for a bespoke ring. They then sent us images of what it would look like which, after a couple of minor modifications, we agreed on. When we received the ring...