From the moment you arrive you know you’re going to enjoy your visit. The staff are warm and welcoming and the service is fantastic. The decor is elegant with a lovely modern feel to it.
The food in the restaurant is exceptional and clearly making the most of local produce. The fish pie is simply the best I’ve ever had, contemporary in design yet with that feeling of comfort food.
To top it all off, I was treated to a lovely surprise when the staff found out it was my birthday.
Thank you to all of you who made my visit so enjoyable.
In March 2020, John B said:
We had a winter warmer there weekend of the 7th and I must say couldn’t fault it check was excellent lovely receptionist, super room, love what they’ve done to the place. Bar staff extremely friendly and efficient same with the restaurant staff namely Csilla, Charlotte, Agness and Olga for breakfast would have liked to name the barman but didn’t catch his name but everyone was great, thanks management and staff for a superb stay.
In December 2019, leahmm165 said:
My husband, myself and our son stayed in the 2 bedroom garden apartment for a week over Christmas. We arrived to find a beautifully decorated Christmas tree in the lounge room which was so thoughtful. Canapes were delivered to the apartment each evening with a smile and little extras appeared from time to time. The apartment itself was well appointed, very comfortable bed, quiet surrounds, equipped with a small kitchen, everything a family would need. The main standout though was the exemplary service from the staff. We were made to feel special and any request was met with genuine helpfulness and friendliness. The chef even created a special dish for our breakfast. Highly recommended.
In December 2019, Piping Blue Knight said:
Attended our works dinner here a week since, superb meal & overnight venue.
Table set brilliantly and cleaned well after seating but before service, ie empty bar glasses and spent crackers/hats/ novelties etc, a good minor point but noticeable.
Foods came swiftly, hot, plentiful and very tasty. Well beyond any level of mass function catering I’ve experienced before. All on our table commenting on portion size, quality and temperature of foods served.
Staff a bit swift on clearing glasses and even removed a fresh large G&T we’d jusreplenished, however it was soon replaced with an apology by the waitress without any hesitation or debate when pointed out, an honest mistake.
The bedroom was their entry level, very clean, very well stocked and quite lush in furnishings, loads of mirrors and shiny bits, quality bedding and curtains, a little cramped but the only downside and we were only overnighters anyway so livable.
Hope to be back next year, loved it, thank you.
In December 2019, happyeater449 said:
Had a wonderful meal at lunch time decor lovely staff friendly and very professional plenty to choose from the menu beautifully presented food not rushed which is nice definitely be back you would be disappointed
In December 2019, shrimperricardo said:
Nice thoughtfull staff.Christmas domes were a great idea.Breakfast was fantastic.Good location.Only downside was hotel lacked a good informal bar for guests an locals alike.Room on arrival was cold.The breakfast is served in a draughty conservatory.Needs more local staff.The pool was shut for winter.Ideal for a short break.The staff make this hotel special.Especially the guy the dreadlocks.
In November 2019, Amy shaw said:
The hotel lives up to its high reviews. It had a beautiful interior. The staff were immediately welcoming and friendly.
The rooms were spotless, comfortable and felt luxurious.
The location is perfect, close 5o everything you could need.
I cannot wait to stay again next time I visit the island.
In November 2019, Plattypuss52 said:
The staff were very helpful. However, room 312 was small and oddly shaped. This was not helped by too much furniture. There were 3 dressers, a wardrobe and a table mostly mirrored but the wardrobe was ordinary in comparison. There was an excellent selection of teas and coffees but no fridge. The bathroom was more modern in decor so therefore not in keeping with the room. This was also oddly configured. However, comfortable once you got used to it. The breakfast was excellent, well served and many interesting choices. Not centrally located but not too far from main attractions. A good stay overall.
In November 2019, Morag G said:
Had an overnight stay here for my birthday celebration. The room was gorgeous with fantastic sea views and a four poster bed (were upgraded due to TV not working in original room). Was presented with cakes and a card in the room and we were given complimentary drinks and fizz for the hassle of moving. How to make someone feel special!
In October 2019, Alexander L said:
We chose the hotel because we live in Richmond in South West London but more importantly because of good reviews in Tripadvisor. We were not disappointed.
The hotel is around 15 minutes walk from St Peter Port which includes going through the delightful Candie Gardens.
The hotel is part of a luxury chain and is very professionally rune.
The greeting was warm and the room was beautifully fitted out.. We stayed for two days and in that time got a good idea of Guernsey in General and St Peter Port in particular.
The breakfast and dinner were very good and, all in all we had a great time. The hotel is not cheap but we felt we got good value for money
In October 2019, welshvisitor said:
First impressions count and this hotel delivered, the foyer is stylish and modern and the receptionist friendly and efficient, indeed all the staff we met were.our room wasn’t ready on arrival so we had a snack at the Leopard bar whose decor matched its name.nice restaurant attached with a terrace if the weather is favourable.we were there for a corporate event so didn’t sample the food there.pleasant gardens and stylish rooms.walkable to the town but uphill all the way back so get a taxi if this is an issue.
In October 2019, freda13 said:
We had a wonderful stay in the duke of Richmond- staff could not have been kinder with extra effort gone to by Paul, Eleanor, Lisa and Sorin. Thank you all for fantastic time- great food, drinks and fabulous beds with immaculate housekeeping. Thank you also to Ciaran for searching for Hummus for mums breakfast and then presenting her with two different kinds!
In October 2019, Terrignj said:
Lovely, lovely hotel in a great location in Guernsey. Set against a park and just a short walk into town - we couldn't have picked a better spot. The hotel has thought of every single detail to make it as comfortable as your home. The staff were brilliant with each and everyone of them warm and kind and welcoming. They even thought to bring a lovely cake for my birthday. Would absolutely recommend this hotel and will absolutely stay here again. Thank you for everything!!
In October 2019, y_monaghan said:
Brilliant hotel. On arrival we received an upgrade to a well fitted room on the 4th floor with views of the park/sea and town. The room was spotless as was the whole hotel. Large, comfortable bed with free turn down service. Towels were changed twice a day. The staff were excellent in this hotel, extremely helpful. The food was outstanding. The breakfast was plentiful. All the hot food was served on hot plates, which is often lacking in a lot of hotels. The dinner was superb and was part of the Tennerfest celebrations on the island eg 3 courses for £20!! Outstanding value.
Our only criticism is the lack of many parking places at the hotel. However this did not affect our wonderful break at this hotel. All the local amenities are within walking distance of the hotel. We will certainly come back. thanks once again to all the staff.
In September 2019, Paul R said:
The hotel was not as central as I had hoped. Restaurant was nice, good food and service.
Room was a little tired, for a 4* hotel the bathroom should have been a better quality. Hotel is slightly overpriced
In September 2019, Angela B said:
We stayed here for a whole week, which is unusual for us, we had a brilliant time. The staff were always pleasant and cheerful, the food was amazing, especially breakfast which was very substantial. Our room was quiet, even though it was on a road, room was slightly small but very comfortable- nothing was too much trouble.
In September 2019, ClareBear74 said:
We had a 6 night stay in this lovely hotel. The room was clean and well kept and with free turn down service every night!
Food was amazing and good selection for breakfast!
Olga, the restaurant manager was fantastic, she met our every need with politeness and a beautiful smile every time. She is an asset to the hotel.
Dawda, the concierge was fantastic and helped us with all our needs.
Alex & Ben were efficient and respectful at meal times.
It’s only a 10 min walk to the port although steep hills at times.
Swimming pool was great and the terrace was a lovely sun trap!
Would definitely recommend this hotel and will be coming back.
In September 2019, Valerie G said:
Although an excellent hotel with very friendly and helpful staff the room we had was very small, The room was 301 and it was difficult to walk round the bed, when sitting on the chair you banged your head on the tv and if you moved the chair could not get past, the view from the window was a rundown building. We enjoyed our stay but would not want this room again.
In September 2019, weng kee L said:
I stayed at this hotel just about three weeks ago. Since we were travelling as a family of three we took up the Penthouse suite on the top floor which has two rooms each with its own baths. The rooms were spacious and immaculate. As for the staff I can only have praises for them in particular the ladies at the reception.
The hotel is located on a somewhat hilly area and the walk back from St Peters Port was a little tiring but that is in the character of the Island of Guernsey so it really does not become much of an issue.
Overall I would give them top marks. Highly recommended.
In September 2019, Vicky V said:
From the unusual Decor, to the very comfortable rooms. delicious food.
Wonderfull staff in every way.!
Obliging, helpful, friendly, hard working , everything to make this hotel a very good choice for a few nights break.
In September 2019, Sheila H said:
The room was spacious with a small balcony and sea view which was very pleasant. It was cool in the evenings but the wide opening windows allowed the view to be enjoyed.
The breakfasts were great with a very wide choice of cooked dishes, fruits, yogurts etc
The staff were brilliant - always very friendly while being professional
A lovely place to stay
In September 2019, DRC52 said:
We stayed at the Duke of Richmond for four nights at the end of August to attend a wedding on the Island.
From the time we arrived until the time we left we were impressed with all aspects of the hotel.
The reception, bar and restaurant staff were all extremely helpful and efficient.
Breakfast was exceptional.
Our room was on the small side (not unusual for somewhere like this), but immaculately decorated and cleaned.
The location was good with only a short walk into town, although this was down a steep hill.
In September 2019, peelite2015 said:
I have recently returned from my second stay at this wonderful hotel this year. The check in to my leaving was handled professionally and with smiles all round.
My room on the third floor, a superior King ,Room315 was immaculate and kept so during my stay by the friendly staff each day.
I enjoyed a limited side view of St Peter Port harbour and a full view of Elizabeth Tower and the town.
The meals in the Leopard Bar and Restaurant were superb specially the cooked breakfast and the wonderful array of fish dishes in the evening. It was a pleasure to be welcomed each evening by Linda, Calla and Ben who were helpful in making my meal choices. It was nice to see Anya and Thomas from my previous visits. Also Olga on my last morning at breakfast.
Each evening without prompting a vodka and tonic awaited me on the bar served by the two stars in the bar. (sorry boys missed your names. )!What service!
All in all a great hotel with such a friendly and yet professional team I will be back!
In September 2019, sheilalafferty4 said:
We recently returned from a midweek break to this hotel. We loved it! Lovely room, fantastic food and the most amazing and friendly staff. All the little added touches make this a really special place - the sweeties left out for guests, the cool drinks on hand after a swim or a long walk, the sun tan lotions by the pool. A very special hotel with the focus on the guests. Nothing was too much trouble. Thank you. You should be very proud.
In September 2019, Glend13 said:
Stayed here with my son and we loved it. From the fabulous food, including ‘tennis afternoon tea’ to the attentive staff. Olga, looked after us really well and her service is impeccable.
Downside was the shower (over bath) head which was not great as it drenched the floor more than once, also bedroom has 3 steps down to it from entrance which is tricky during night, (only reason for 4 star rating).