We received the best service we have ever received at any Hotel anywhere. Exceptionally helpful staff in all roles from reception, concierge, waiting and cleaning staff. Nothing was too much trouble, clean, pompt, friendly at all times. Our hire car was brought to the door promptly and parked every time.

We were unable to get a table at the Governors restaurant which was disappointing as we would have loved to try the degustation menu. We went to the Brasserie restaurant instead, really enjoyed it, very well prepared food and good menu. Served by excellent friendly staff.

I am afraid breakfast was always a little disappointing mainly because the choice wasnt there and portions a bit small. Wife had smoked haddock and poached egg, very small portion. Nevertheless it didn't spoil our stay

Loved it, an individual hotel with real quality.

A return visit after 20 years and what a great idea. We stayed in the Classic room which was very comfortable and we think better value than the Queen room which our friends stayed in.
The service provided by the staff was very good throughout the hotel. The attention to detail and the little extras such as a card with the next day's weather forecast, were very welcome. Not that you need this as you can look this up in the Internet TV in your room, but why can't you get Radio2?
On Saturday we ate in the Govenor's Fine Dinning room and had the Degustation menu with wine. This is seven courses with wines chosen for each course. This is something we highly recommend you try. The service provided was superb, the food amazing and the wines fantastic.
We won't be waiting another 20 years before we return again!

From the minute we arrived, we were treated to exceptional service and felt very special; the room was outstanding overlooking the port and superbly decorated and equipped. We ate in the Brasserie, the Intimate Governors Restaurant and enjoyed Champagne High Tea. Quality of Food was superb and a very high level of service. Simply nothing was too much trouble. Monique and Ken were exemplary in their service and customer skills. An excellent 3 nights in a heavenly enviroenment and we can't wait to return.

My husband and I spent a night at the OGH for our wedding anniversary and we had a wonderful stay. Our room was amazing, huge and spacious and with lovely views over town and the other islands of Herm and Sark. The room was tastefully regal - complete with an extremely comfy 4 poster bed - yet it had all the modern amenities you would expect cleverfully hidden away. We loved the way you pressed a button and the TV appeared out of a bookcase!
We had come for a relaxing weekend so were able to make the most of the lovely spa facilities (and because the hotel is conveniently situated in the middle of the town centre we were able to go and buy a pair of bathers for my husband who forgot his!)
We were most impressed by the staff. Nothing was too much for them and they always addressed us by name - even if we hadn't met them before and been introduced - we have never come across this level of service in a hotel before!
We dined at the Governor Restaurant and really enjoyed the 'surprise' 7 course menu. - every course was delicious and extremely well presented.
We had a couple of really nice surprises - fruit and champagne in our room with a card congratulating us on our wedding anniversary, and I was given a present - a really lovely photo frame - when we went down for breakfast on mothers day. We thought they were really lovely touches which made our stay even more special.
For our honeymoon 5 years ago we treated ourselves to a stay at the Waldorf Astoria hotel in New York, where we had a lovely time, however we have both agreed that our stay at the OGH was much more impressive!
We wouldn't hesitate to recommend the OGH to family and friends.

Hi
My partner John and I picked a lovely sunny weekend to celebrate our 6th anniversary in Guernsey. We chose this hotel having stayed on this beautiful island last May. At this time we stayed elewhere and ate at the Old G.H and loved the ambience and the advertised rooms looked sumptious!
We were so excited, the sun was shining the staff were welcoming and we booked dinner in their lovely restaurant. We then went to our room 202 and oh dear , my heart sank. Small We hate to make a fuss and feel the actual cost shoild ensure a decent room. Our dinner was good but the size of the dover sole was half normal size. We travel all over the world and we chose here for our anniversary. Staff lovely but some very disappointing features. COULD DO MUCH BETTER.

OGH is ideally situated close to the town centre, shops, harbour, restaurants and amenities of St Peter Port. Public rooms are elegantly furnished with an emphasis on comfort throughout. Bedrooms are well equipped and cosy if a little small in our case. Parking is provided nearby (a big plus in this town) and staff willingly park and return the car for you.
An excellent variety of food and wines with a wide price list are available throughout the day.
The feature which makes the hotel outstanding is the courteous service and attention from all members of staff. They are friendly and helpful at all times reminding us of the way hotels used to be focused on providing the best possible service for guests.
We cannot recommend OGH highly enough.

Stayed here for one night on business with colleagues. This is a very good hotel but not quite worthy of five stars,. but this might have been down to my individual room.

Staff service is extremely good and they will all go out of their way to help you. Bar and food prices very reasonable and location and grounds are beautiful. My only complaint is that the room I was allocated was rather poor as it was at the side of the building overlooking a car park and some bins which were emptied at 4 in the morning. If you pay more no doubt you will end up with a beautiful sea view.

Will definitely stay again

My partner & I flew over from the South Coast for a long w-end break and found this delightful Spa Hotel five minutes walk up the Hill from the Port at St Peters. Charming & elegant in every way. Hand picked staff made us feel very relaxed and welcome. Simply....Turn up, Sign in, and Tune out of the hustle & bustle of your daily routine. Try Guernsey travel Service for booking the complete package. We found this very competetive. We will go back !! A & W from Bournemouth.

I cannot describe sufficiently well enough, what a wonderful hotel and staff at the OGH are.
The room(s) were superb quality, an added surprise as we had booked via Airmiles.
The meals in the brasserie were top quality and the attention to detail exemplary.
My husband was taken to hospital with a suspected heart attack during our stay and the staff treated me with extreme kindness, more like a family member than a stranger in their midst. Nothing was too much trouble for them; sorting out my travel arrangements, taking me to and from the hospital daily and transferring me and all my luggage to our next destination. Thank you so, so much. A very high quality establishment, much to recommend to any one. (Yes my husband has recovered, thank you.)

An excellent hotel with a level of service that is exceptional. great food and wines, comfortable room and a welcome that is designed to enhance your stay. for that special occasion the restaurant is just perfect, intimate with discreet service that tends to every need, we had the seven course degustation menu which was delicious. Ideally situated just a short stroll to the shopping area and harbour, parking is not the easiest but valet parking is offered and was gratefully accepted. This is a superb country house hotel in the middle of a busy little town, but the peace and quiet it provided made our stay ideal when we needed to chill out.

I regularly stay in this hotel when I'm on business in Guernsey. Great location and world class service. I highly recommend it. SF

We were made to feel special from the moment we arrived. Our was parked for us, luggage taken to our room and a personal guided tour of the hotel. Although our double room was a bit on the small side, the comfortable bed, luxurious towels and special extras certainly made up for this. A special Birthday cake was delivered to our room on the exact day which was such a surprise. The seven course meal in the fine dining restaurant was excellent and the staff were so attentive. This was a luxurious hotel which was in no way pretentious. We were made to feel 'at home' and part of a big warm family. What more could you want!

We have just returned from a three night stay at the OGH and felt we must write a review
to spread the word on what a fabulous hotel this is. Firstly the customer service is to be highly commended, with nothing being too much trouble and that goes for every member of staff we encountered. You are made to feel very special and not just a number like many large hotels, by the second day most of the staff were refering to us by name. We booked a suit and what a treat that was with fine tasteful decor with old world charm, very spacious and clean with a huge bed. The food was excellent too we had also booked the degustation menu which is a seven course dinner with wine to match every course...one word Sumptuous a very special evening indeed one which we would recommend to anyone who enjoys the fine dining experience. The brasserie was excellent too even though we were within easy walking distance of the town we ate at the hotel all three nights again with excellent service and waiter recommendations. After a days walking the coast which was beautiful by the way we arrived back at the hotel to a well deserved afternoon tea, another option not to missed full of sumptuous elegance. The location of the hotel is also a bonus just a short walk down into St Peters Port with many shops, a large harbour and castle so a car is not neccesary although we did hire one for 2 days (arranged by the hotel) so we could see all the sights and get around the coast. All in all a lovely three days on a beautiful little island full of charm and romance. This hotel really is a hidden gem and we would highly recommend it to anyone. We would like to thank all staff and management for giving us such a memorable experience. We will be back soon.

Yet another wonderful visit to Guernsey, for a special occasion which was made extra special by our wonderful stay at the OGH.

We have stayed at the OGH on previous occasions and knothing changes.The staff are friendy,polite and courteous, knothing is to much trouble.The Hotel has a relaxed, but efficient atmosphere, which refects on the standards it has achieved and been rewarded for.

The refurbishment, which is ongoing has provided very elegant and tasteful rooms with excellent facilites.

We are aready to looking forward to our next stay at the OGH.

Best Wishes and Kind Regards

Perry and Valerie Roles

Slick, professional and friendly. It's a delight to stay here. Quiet and relaxing. It's a treat and a privilege. Looking forward to the next time.

Had a weekend in town for a party - great hotel, good food, excellent service fantastic value.

We enjoyed a relaxing few days stay at the OGH. The attention to detail and presentation of the suites / rooms is exceptional.....as is the presentation of the main hotel areas and dining rooms. The staff are to be totally congratulated on this superb standard . They are friendly ,accomodating, highly effecient, knowledgeable and just so 'very nice' , nothing was ever too much trouble.
We thoroughly enjoyed dining and can truthfully recommend both restaurants..... The Governor's Dining Room was a treat of 'fine dining'. The Brasserie equally excellent.
It was just so very enjoyable to have pre dinner drinks in the Sir John Coward sitting room with canapes, a gin and tonic, the Telegraph crossword and a roaring log fire.
Our experience was like staying in a jolly good country house for the weekend BUT with first class amenities!
If you want relaxing first class surroundings, good food, lovely presented luxury bedrooms, attentive staff, and to be totally looked after you can do no better.... My vote is the OGH ! A treat for a few days away or any special occasion....it cannot be faulted.......try it .....you will not regret it !
I'm actually thinking of organising our next "Ladies Luncheon' which happen once a month, and flying a group of us over from Exeter to Guernsey for the day ......A little shopping , VAT free ! and a wonderful lunch at the OGH. I am sure the Manager, Andrew Chantrell will be only to happy to organise this occasion for us. In anticipation , thank you Andrew !...... and may I congratulate you on the high standard, old world luxury charm that you have managed to achieve and maintain at the OGH.

Stayed here for a routine business trip - third time here actually. Vry nice, charming hotel, near port, Victoria Tower. Good service, lovely room and beautiful sitting rooms. Highly recommended for all sorts of travellers to Guernsey.

We stayed at the OGH for 3 nights over New Year 2011. The hotel was excellent in every aspect. The staff, service and food were all exemplary. This is a very special hotel, that I would certainly go back to.

The decor and the rooms were all very tastefully done and were kept in immaculate condition.

My husband and I shared a Fantastic New Year break which included a New Year's Eve Ball. The staff were all very attentive and the food fabulous. Already booked to return in May 2011. Can't wait.

The OGH was the perfect venue for our Christmas wedding reception. We would recommend this hotel to anyone who wants to relax, feel good and be treated like a VIP!!
We started planning our wedding reception 18 months before the big day and from then onwards, the service we received was helpful, professional and supportive of what we wanted. Unlike some bigger hotels, where you can feel like you are just a number, the OGH went out of their way to help us and really did make us feel like special and valued guests.
The manager of events was excellent at ensuring every detail of our day went without a hitch, such as liaising with our suppliers, arranging for the chair covers, gifts, trees, decorations, lights, table plans etc..... were placed exactly as we had asked. No request was too small, such as them providing a room we had dedicated to children's activities, they also provided a TV so the kids could watch DVDs.
The Regency room is a brilliant room for large functions, the wedding package the OGH provides, includes a delicious wedding menu which we were able to choose what we wanted (which included a menu tasting evening and meeting with the chef) it also covers the table centre pieces which again we chose exactly what we wanted, and a table plan designed by one of Guernsey's best wedding planners.
We upgraded our inclusive accommodation to the Herm Suite (although the room they provide as part of the package is lovely) The Herm Suite is truly remarkable, with a marbled en suite bathroom, and a gorgeous four poster bed (perfect for sharing breakfast in bed)! The staff did not forget a thing and on our wedding night we found rose petals in the shape of a heart on our bed, candles and a complimentary bottle of champagne and a card from the management and staff.
The next day we were again provided with complimentary champagne whilst enjoying afternoon tea after a relaxing session in the spa (which is also worth a visit). All the staff knew us by name and went out of their way to congratulate us and ensure we had everything we needed.
I could go on and on, but you really must experience the OGH for yourself. The Govenor's restaurant is divine, the Brasserie is an excellent place to enjoy great food in a relaxed atmosphere.
The OGH is by far the best hotel we have ever stayed in, and is definitely in our opinion the best hotel in Guernsey.

We stayed at OGH for three nights to celebrate our 30th Wedding Anniversary and treated ourselves to their gourmet dinner. OGH is a great hotel offering excellent service which more than made up for the weather in Guernsey in January.

Having stayed at this delightful hotel before, we decided we would like to spend Christmas there. Our visit met and even exceeded our expectations which were very high anyway.

The staff are all friendly and helpful, and all the rooms which we have stayed in have been elegant and comfortable but still homely.

The food is excellent, both in the Brasserie and in "The Governors" Fine Dining Restaurant.

OGH as it is known, is a very short walk from the town centre. There is an excellent bus service round the island from the town, making the hotel an ideal base on the island.

The hotel is an exceptional place to stay and we are looking forward to our next visit.

We stayed at the OGH Hotel for one night and had a fabulous time. From check-in to departure the experience was wonderful. The staff were friendly, courteous and helpful and nothing was too much trouble. The room was gorgeous. A great stay and one we would highly recommend.

Having recently stayed at The Old Government House Hotel on Guernsey we would like to share with you what a wonderful find this hotel was for us.

The room was extremely comfortable and of a very high quality of both fittings and the little extras supplied.

The really memorable experience we took away with us was the highly efficient, friendly and helpful staff from the management down. Nothing was too much trouble. The food was excellent throughout especially the fine dining experience. We would not hesitate in recommending this hotel to anyone.

Having stayed in many hotels all over the world this is the first time we have felt this strongly about any hotel and thoroughly recommend The OGH.