Old Government House Hotel & Spa
Latest Reviews
Apparently the only 5 star hotel in the Channel Islands. It is a little bit above the others I have stayed. Service is very good. Quality of the room was excellent. The bed linen etc is faultless. Stayed one night and slept very well. Nice view of the sea and some of the other islands.
Like the rest of Guernsey it is not a particularly exciting place and the bar etc was closed at 12.30 on a Friday evening, although the night porter happily provided us with requested assortment of drinks and nibblies.
The layout internally is a little confusing and quirky but in a nice way.
A little more expensive than other hotels locally but worth it.
Like the rest of Guernsey it is not a particularly exciting place and the bar etc was closed at 12.30 on a Friday evening, although the night porter happily provided us with requested assortment of drinks and nibblies.
The layout internally is a little confusing and quirky but in a nice way.
A little more expensive than other hotels locally but worth it.
Source: tripadvisor.co.uk
Really is in a league of its own in Guernsey. Pricey, but you get what you pay for, faultless service and excellence across the board. Looking forward to my next stay.
Source: tripadvisor.co.uk
Charming hotel with very welcoming staff. All requests dealt with promptly & efficiently
Source: tripadvisor.co.uk
Stayed here last week - part business/part pleasure. Stayed in the Sark Suite with our 3 kids. Excellent accomodation. Really super. Hotel staff superb and very helpful. Had a meal here too - very good and lots of Bramble cocktails - also excellent!!! This is my 2nd stay here - I will be back!
Source: tripadvisor.co.uk
I have stayed here on a few occasions and have not had a complaint; lovely staff, comfotable beds and good showers. The room sizes vary; so check when booking.
Source: tripadvisor.co.uk
Valentines night for the 7 course meal & wine fantastic the staff couldnt do enough for you .brill well worth the money didnt stay at hotel but going back in april to stay . was not dissapointed credit to the island.
Source: tripadvisor.co.uk
I stay at the hotel fairly often and have come tor eally appreciate it as the best on the island. The staff are very friendly and eager to help, and the rooms are well equipped. I would add that some of the rooms are quiet small whilst others are huge, so it is worth paying the bit extra for a larger room.
In the smaller rooms the showers are pretty small and not up to the quality of the rest of room or the hotel in general, however apart from that observation there is very little I can fault with the place.
Highly recommended.
In the smaller rooms the showers are pretty small and not up to the quality of the rest of room or the hotel in general, however apart from that observation there is very little I can fault with the place.
Highly recommended.
Source: tripadvisor.co.uk
The hotel offered high levels of service and quality and the staff were delightfull
Source: tripadvisor.co.uk
Nice stay, friendly staff. Spa was very difficult to book for paying guests in favour of day visitors. A bit disappointing.
Source: tripadvisor.co.uk
My boyfriend and I stayed in a studio suite over Easter weekend. We could not fault the room at all - it was excellent... well appointed, large and very comfortable. The bathroom was similarly excellent. I understand that some have sea views but we were perfectly happy in ours without. Dinner in the restaurant is always a treat with a varied and tasty menu. Afternoon tea is the sitting room is also worth having at least once during the stay. The hotel is centrally located in the middle of town, with sufficient parking. The only downside is that there is no indoor pool and the spa area is a little small, with no windows. But there are two jacuzzis, a sauna and steam room, which is all one really needs for a long weekend.
Source: tripadvisor.co.uk
This was a special long weekend break for my wife’s birthday and simply could not have been bettered by the staff and facilities at this superb hotel. Beautifully furnished and decorated with excellent dining - I could not fault it. The staff are the friendliest I have ever encountered and were just there when needed without ever being obtrusive.
For anyone wanting something very special this hotel has to be worth a visit. It isn’t cheap but you get very much what you pay for and we loved it.
For anyone wanting something very special this hotel has to be worth a visit. It isn’t cheap but you get very much what you pay for and we loved it.
Source: tripadvisor.co.uk
This is a proper 5 star hotel: the staff are excellent - attentive withuot being over-bearing; the public areas are very comfortable, superbly furnished and not crowded; the bedrooms are extremely comfortable; the food was also excellent at both dinner and breakfast. thoroughly recommended. We are very pernickity travellers: we do not often give such praise. This is an excellent choice of hotel
Source: tripadvisor.co.uk
Having stayed on Guernsey many times due to family connections, I have tried several hotels and been bitterly disappointed. You will not be disappointed here. Price wise it is superb value. Rooms are on the small side but service is equal to Four Seasons level and staff cannot do enought to help. There is free valet parking and truly wonderful food both in the Bistro and in the Governors restaurant. Even the Bistro food is top notch and the £75, including wine, tasting menu in the Governors restaurant is an absolute bargain.
Don't stay anywhere else. You can walk stright out of the hotel into the main street in St Peter Port too. Lovely outdoor heated pool for summer breaks and a fantastic spa.
Don't stay anywhere else. You can walk stright out of the hotel into the main street in St Peter Port too. Lovely outdoor heated pool for summer breaks and a fantastic spa.
Source: tripadvisor.co.uk
I think this is generally regarded as being _the_ hotel in Guernsey, so I was keen to stay here as part of our trip to the Channel Islands. I booked three nights here - the first two nights in a "Queen" room, and then our last night in a suite. I get the impression all the rooms are different, and perhaps we were just unlucky, but our first room was really very disappointing for the price. It was more expensive than anything we'd paid for during the rest of our time in the Channel Islands, but was smaller, the decor was fairly drab, and all the fittings looked really out of date. Having dragged our bags up the hill in the rain to get here I was not in the best of moods at this point.
In their defense though, I think the hotel handled it well. I spoke to the duty manager and explained that, in essence, I didn't think the room was worth the price, and they offered to upgrade us for free for our second night. So we ended up in the suite for two nights rather than one. The suite was, as you might expect, towards the other end of the spectrum, and was very spacious, with two balconies and two bathrooms, and the decor and fittings were of a much higher standard.
So in summary if you're prepared to splurge and go for one a suite it's a rather grand and impressive place to stay, but if you're going for one of the lower end rooms (which in my opinion were still fairly expensive) it's probably worth asking to see the room before committing. I think for at least some of their rooms they either need to refurbish or perhaps just lower the prices.
In their defense though, I think the hotel handled it well. I spoke to the duty manager and explained that, in essence, I didn't think the room was worth the price, and they offered to upgrade us for free for our second night. So we ended up in the suite for two nights rather than one. The suite was, as you might expect, towards the other end of the spectrum, and was very spacious, with two balconies and two bathrooms, and the decor and fittings were of a much higher standard.
So in summary if you're prepared to splurge and go for one a suite it's a rather grand and impressive place to stay, but if you're going for one of the lower end rooms (which in my opinion were still fairly expensive) it's probably worth asking to see the room before committing. I think for at least some of their rooms they either need to refurbish or perhaps just lower the prices.
Source: google.com
We have been frequent travellers to Guernsey over the years but this was our first stay at the OGH - We were not disappointed!
We booked the romantic package and this began from the airport when we were collected by an OGH car. Within 20 mins we arrived at the hotel and were greeted warmly by the reception staff.
We decided to upgrade our room to one with a sea view and it was worth every penny. Our room was a mini suite and absolutely gorgeous but the best bit by miles was the balcony and the view over the harbour to Herm and the Castle.
As our package promised champagne, flowers and hand made Sark chocolates arrived promptly in our room as we settled in and unpacked.
Before arriving, I had filled in a guest preference form online. I had requested particular pillows and a powerful hairdryer. These were also waiting for us.
The faultless service continued throughout our stay - Room service champagne breakfast, 2 divine evening meals in the Brasserie restaurant and a first class afternoon tea in the cosy, firelit lounge before we left. Nothing was too much trouble.
The spa was luxurious and although we didn't use the wet facilities or the gym I did have an amazing facial.
My tips for staying at the OGH include;
'Upgrade your room' - The classic rooms are small and the 'view' is disappointing. Room 111 comes highly recommended!
'Fill in your preference form' - The little details will make your stay perfect.
'Use the hotel facilities' - You're paying for them and they're worth it.
To summarise, we had a fantastic stay. We felt rested and looked after. The weather was typically cold and wet and the view was often grey and drizzly but I wouldn't change a thing. We left with a warm, glowing feeling of contentment and a longing to return as soon as possible.
We booked the romantic package and this began from the airport when we were collected by an OGH car. Within 20 mins we arrived at the hotel and were greeted warmly by the reception staff.
We decided to upgrade our room to one with a sea view and it was worth every penny. Our room was a mini suite and absolutely gorgeous but the best bit by miles was the balcony and the view over the harbour to Herm and the Castle.
As our package promised champagne, flowers and hand made Sark chocolates arrived promptly in our room as we settled in and unpacked.
Before arriving, I had filled in a guest preference form online. I had requested particular pillows and a powerful hairdryer. These were also waiting for us.
The faultless service continued throughout our stay - Room service champagne breakfast, 2 divine evening meals in the Brasserie restaurant and a first class afternoon tea in the cosy, firelit lounge before we left. Nothing was too much trouble.
The spa was luxurious and although we didn't use the wet facilities or the gym I did have an amazing facial.
My tips for staying at the OGH include;
'Upgrade your room' - The classic rooms are small and the 'view' is disappointing. Room 111 comes highly recommended!
'Fill in your preference form' - The little details will make your stay perfect.
'Use the hotel facilities' - You're paying for them and they're worth it.
To summarise, we had a fantastic stay. We felt rested and looked after. The weather was typically cold and wet and the view was often grey and drizzly but I wouldn't change a thing. We left with a warm, glowing feeling of contentment and a longing to return as soon as possible.
Source: tripadvisor.co.uk
Guernsey is a beautiful island, but for a tourist destination the level of service at its hotels and restaurants is surprisingly average. The OGH is an exception. The staff is always gracious and thoughtful. Also, the bars and restaurants are excellent, and the rooms are well furnished and maintained.
Source: tripadvisor.co.uk
I spent 3 days in the OGH with my boyfriend. This hotel is amazing! Rooms were great, especially great bathroom. It was nice having free wireless. Food was great and the hotel is beautiful. I wouldn't go anywhere
else.
The only down side was our room was way too hot!
The best bit Of the hotel was the spa. Chill out room, jacuzzi, steam room and sauna made such a big difference to our busy trip. Great walking distance from the port and all the restaurants in town.
Thanks to all the staff.
else.
The only down side was our room was way too hot!
The best bit Of the hotel was the spa. Chill out room, jacuzzi, steam room and sauna made such a big difference to our busy trip. Great walking distance from the port and all the restaurants in town.
Thanks to all the staff.
Source: tripadvisor.co.uk
We have been visiting the OGH for about five years and we love it. It is a bit of an old worldie type place, but with all the modern facilities you could want. The breakfasts are excellent. The staff are exceptionally helpful and friendly
Source: tripadvisor.co.uk
We had our firms Christmas Party at the OGH. It was excellently organised by the OGH staff.
The hotel was beautifully decorated throughout giving a real christmas feel.
The staff were very well turned out and gave excellent service.
The food was significantly better than last year although the roast potatoes were impossible to eat they were so hard.
This is our one and only opportunity for the whole business tocome together and relax and the OGH provided the perfect backdrop for this,
The hotel was beautifully decorated throughout giving a real christmas feel.
The staff were very well turned out and gave excellent service.
The food was significantly better than last year although the roast potatoes were impossible to eat they were so hard.
This is our one and only opportunity for the whole business tocome together and relax and the OGH provided the perfect backdrop for this,
Source: tripadvisor.co.uk
If you are willing to pay the inflated rates you will not be disappointed with this 5 star Hotel. Wonderful professional staff, comfortable rooms, good food (very good breakfast). A good business choice as well as leisure destination. Aside the cost impossible to fault.
Source: tripadvisor.co.uk
The OGH was a lovely place to stay for a recent long weekend. Our room had all the amenities you'd expect and the bed was one of the comfiest (and largest) ever!
The Brasserie provided us with four superb breakfasts; the buffet selection is good in itself but the cooked options are wonderful. Scrambled egg with smoked salmon, full English, kippers and smoked haddock with a poached egg are some of the tasty choices. The staff are all friendly and efficient and it would be unfair to mention anyone in particular.
We also ate in the Brasserie for dinner and again the choices, quality and service were excellent.
Although I would recommend the hotel, the following reasons are why I didn't give it an 'excellent ' rating:
1) There is a strong musty smell in parts of the hotel.
2) In the bar to the side of the Brasserie restaurant there is a large TV with Sky sports on. The volume is turned off and nobody watches it. Surely people don't go to the OGH to watch Sky sports and we found this completely bizarre.
The Brasserie provided us with four superb breakfasts; the buffet selection is good in itself but the cooked options are wonderful. Scrambled egg with smoked salmon, full English, kippers and smoked haddock with a poached egg are some of the tasty choices. The staff are all friendly and efficient and it would be unfair to mention anyone in particular.
We also ate in the Brasserie for dinner and again the choices, quality and service were excellent.
Although I would recommend the hotel, the following reasons are why I didn't give it an 'excellent ' rating:
1) There is a strong musty smell in parts of the hotel.
2) In the bar to the side of the Brasserie restaurant there is a large TV with Sky sports on. The volume is turned off and nobody watches it. Surely people don't go to the OGH to watch Sky sports and we found this completely bizarre.
Source: tripadvisor.co.uk
A fantastic week at the OGH. Accommodation, food, service, location all absolutely superb. Room was kept beautifully clean throughout. Cannot find fault in any way.
Source: tripadvisor.co.uk
Easily the best meal was at the brasserie at the OGH. The service was impeccable, the food beautiful and the place itself gave a further taste of luxury. This is the second year we have been to Guernsey for the Tennerfest, so have sampled a good range of restaurants, hotels etc with the OGH very much standing out. We would be tempted to eat there every time - defeating the object of the exercise! The staff clearly realised they were part of a great experience and had the confidence to be relaxed and friendly, while ensuring everything was done in exactly the right way - a great balance. The place itself perfectly combined comfort with luxury.
Source: tripadvisor.co.uk
We are a couple who found romance later in life and recently spent our honeymoon at the OGH. Many friends had told us that this would be a hotel to remember but the reality exceeded all expectations.From the moment that we arrived at the OGH the staff made us feel so welcome and nothing was too much trouble. Their "can do" attitude made such a welcome change from the indifference that is now so common in the service industry. Once you enter the reception area you travel back into a timelessly elegant setting and the dream really starts from there. The dining rooms are beautifully decorated and the views of the nearby islands of Herm, Jethou and Sark are stunning. We travel a lot and the breakfasts matched the best that we've had anywhere and with a far better choice. With its history and impressive decor the OGH could be a bit intimidating but the staff run the establishment with such panache and have such a sense of fun that you immediately feel part of a club and very much at home. The location is ideal for exploring St Peter's Port and the car parking system works well. We will be going back for our wedding anniversary!
Source: tripadvisor.co.uk
OGH is something of a Guernsey institution and has a slightly colonial air to it. This is not a cutting-edge boutique hotel but apparently doesn't aim to be so; instead, it revels in its history and traditions. A set of sherry glasses and a decanter by the front door on arrival (help yourself!) was a nice touch. Staff were unpretentious and very friendly and the public areas well furnished in traditional style.
My double bedroom had been recently refurbished in creams and taupes with heavy drapes and cloth wallpaper; it had a luxurious feel. The room was, however, L-shaped and quite small and I suspect that a couple staying there would feel a little cramped.
There is a small terrace and pretty garden which, on a sunny day, would be a lovely place to eat breakfast or afternoon tea. Unfortunately, it rained on my visit but the views across St Peter Port were still lovely. I would stay here again.
My double bedroom had been recently refurbished in creams and taupes with heavy drapes and cloth wallpaper; it had a luxurious feel. The room was, however, L-shaped and quite small and I suspect that a couple staying there would feel a little cramped.
There is a small terrace and pretty garden which, on a sunny day, would be a lovely place to eat breakfast or afternoon tea. Unfortunately, it rained on my visit but the views across St Peter Port were still lovely. I would stay here again.
Source: tripadvisor.co.uk
