Fermain Valley Hotel
Latest Reviews
Spent an amazing 3 nights at this hotel with my partner. We were met at the airport and taken to the hotel in the courtesy bus. My partner has a mobility scooter and this was no problem. From the moment we arrived at the hotel we were made so welcome. Such friendly staff who go overboard to help you. The view from our room was just lovely with a small balcony to sit out and admire the sea view.
The room had complimentary sherry which was a super touch. It was lovely to have bath robes and slippers provided. Fantastic wardrobes!
The food in both restaurants was incredible. My partner said it was the best steak he had ever eaten! Again the staff were so attentive.
The hotel has wonderful outside space with comfortable sofas and chairs and even a delightful cinema which we had all to ourselves.
This has to be the most friendliest hotel we have stayed in and couldn't fault it. Can't wait to return.
The room had complimentary sherry which was a super touch. It was lovely to have bath robes and slippers provided. Fantastic wardrobes!
The food in both restaurants was incredible. My partner said it was the best steak he had ever eaten! Again the staff were so attentive.
The hotel has wonderful outside space with comfortable sofas and chairs and even a delightful cinema which we had all to ourselves.
This has to be the most friendliest hotel we have stayed in and couldn't fault it. Can't wait to return.
Source: tripadvisor.co.uk
Having recently spent 8 days at the Fermain Valley Hotel I have to say that the welcome we received from all the staff was excellent. Our room and the view we had over Fermain Bay was lovely. The food was also good and we would hope to return next time we visit Guernsey
Source: tripadvisor.co.uk
Lovely room with beautiful, fresh, luxurious and spotless linen (both bedroom and bathroom) Sherry to help us relax! Unpretentious, relaxing hotel with soperb staff who made us feel so welcome. GM Gavin went out of his way to help guests feel at home from home
Source: tripadvisor.co.uk
At the end of July myself and my Wife stayed at the Hotel for a week celebrating our 30th wedding anniversary we booked a platinum room for this special occasion the room was superb the views from the balcony fantastic and the little extras supplied in the room made things that extra special.
The first evening we dined in the Ocean restaurant the food was delicious and the restaurant staff made us feel very welcome and looked after us nothing seemed to much trouble for them. In the morning we came to the restaurant for breakfast spoilt for choice is an understatement
The second evening we ate in the Rock Garden Steakhouse again superb best steaks ever.
The evening of our anniversary we returned to our room to find cards from the Hotel Staff congratulating the both of us and Roses and Rose petals on the bed.
We made good use of the indoor heated pool walked through the fantastic gardens down to the bay.
The Hotel also has its own courtesy car to take you to and from the airport and also into St Peter Port. The bus stop is just a couple of minutes away you can go anywhere on the island for £1
Both of us had such a great time we returned again at the end of August for another week of pampering.
The staff are brilliant
Thank you!
Graham & Lynda.
The first evening we dined in the Ocean restaurant the food was delicious and the restaurant staff made us feel very welcome and looked after us nothing seemed to much trouble for them. In the morning we came to the restaurant for breakfast spoilt for choice is an understatement
The second evening we ate in the Rock Garden Steakhouse again superb best steaks ever.
The evening of our anniversary we returned to our room to find cards from the Hotel Staff congratulating the both of us and Roses and Rose petals on the bed.
We made good use of the indoor heated pool walked through the fantastic gardens down to the bay.
The Hotel also has its own courtesy car to take you to and from the airport and also into St Peter Port. The bus stop is just a couple of minutes away you can go anywhere on the island for £1
Both of us had such a great time we returned again at the end of August for another week of pampering.
The staff are brilliant
Thank you!
Graham & Lynda.
Source: tripadvisor.co.uk
First time in Guernsey, picked the Fermain Hotel because of the good reviews. We were not disappointed. Friendly, informative staff who made us feel very welcome. The hotel was spotlessly clean and had a comfortable relaxed atmosphere to it. The views were stunning and the beautiful weather made it all the more enjoyable. We ate in the resturant twice. On both occasions the service was timely and the food was first class. The ultimate test for a hotel is whether you would return and the answer to that is - yes we certainly would.
Source: tripadvisor.co.uk
Very welcoming reception staff. Spacious room with lovely views. Spotlessly clean. Courtesy vehicles very useful. Excellent food including Tennerfest menu - be sure to book at this time.
Would highly recommend.
Would highly recommend.
Source: tripadvisor.co.uk
We booked to stay at the Fermain for four nights on a half board basis. We were not disappointed with the hotel or its location. The facilities, rooms and staff were superb, just what we had hoped for. Unfortunately the half board experience was not so good. We were only given the option to eat in the Ocean restaurant, not being a fish lover this did restrict my options. The menu was the same every night so after two nights I had to resort to having a starter and dessert. Despite this criticism I do have to say the food I did have was absolutely first class.
Source: tripadvisor.co.uk
This is our second visit to The Fermain Valley Hotel and we were not disappointed.
We Stayed in the Venue which is a steep walk for some but if you have a sea facing room it gives the most wonderful sea views. The room was very large and comfortable.
We ate in both restaurants which were excellent. The service was great and the Sea Bass particularly delicious.
Lovely gardens
Small but warm indoor pool.
The cinema is a bonus which we used. Sitting n large comfortable seats and we took our own DVD to watch.
Will definately be back again.
We Stayed in the Venue which is a steep walk for some but if you have a sea facing room it gives the most wonderful sea views. The room was very large and comfortable.
We ate in both restaurants which were excellent. The service was great and the Sea Bass particularly delicious.
Lovely gardens
Small but warm indoor pool.
The cinema is a bonus which we used. Sitting n large comfortable seats and we took our own DVD to watch.
Will definately be back again.
Source: tripadvisor.co.uk
We arrived a bit weary after delays with Condor Ferries and our first impressions were what a lovely place to stay. We were showed to our room which was very spacious and immaculately presented. As it was dark we didn't appreciate the sea view until the morning! We ate in the Ocean restaurant, the steaks were cooked to perfection and the staff were very friendly. I had a swim in the pool on Sunday morning before breakfast which gave you so much choice it was difficult to decide what to eat. We were blessed with sunshine the whole weekend and would recommend this hotel to friends and will be back but perhaps not on the ferry!
Source: tripadvisor.co.uk
We had a Gold room in the main building overlooking the bay and fantastic view beyond. The room was very comfortable with extra little touches such as fruit, chocolates and sherry!
The staff were excellent, very attentative and nothing was too much trouble.
The location is on a hillside so there are quite a lot of steps, particularly outdoors on the decking areas.
The hotel caters for holidaymakers and business customers alike. There were very few families when we stayed, but they do cater for them although I would suggest couples and more mature guests were the majority the week we were there.
The pool could have been a bit warmer but was ok.
The Ocean restaurant was very good. We didn't eat in the steakhouse but it was very busy, so can only assume popular.
Breakfast, taken in the Ocean restaurant was a good choice of cereals, fruit, pastries, cooked selection, cheeses, meats, yoghurt etc.
The only negative comment I can make is the noise from the aircraft which started around 6am and probably because I am a light sleeper I was more aware of the planes.
The staff were excellent, very attentative and nothing was too much trouble.
The location is on a hillside so there are quite a lot of steps, particularly outdoors on the decking areas.
The hotel caters for holidaymakers and business customers alike. There were very few families when we stayed, but they do cater for them although I would suggest couples and more mature guests were the majority the week we were there.
The pool could have been a bit warmer but was ok.
The Ocean restaurant was very good. We didn't eat in the steakhouse but it was very busy, so can only assume popular.
Breakfast, taken in the Ocean restaurant was a good choice of cereals, fruit, pastries, cooked selection, cheeses, meats, yoghurt etc.
The only negative comment I can make is the noise from the aircraft which started around 6am and probably because I am a light sleeper I was more aware of the planes.
Source: tripadvisor.co.uk
This was our second stay at the Fermain Valley Hotel. The hotel is situated off a quiet lane which steeply winds its way down to beautiful Fermain Bay. From the first moment we arrived the staff made us welcome even offering a complimentary welcome drink in the bar. The rooms are spotless and our Gold Room offered a superb sea view over Fermain Bay. We had an evening meal in the Ocean Restaurant and the staff looked after us superbly - even providing us with complimentary glasses of champagne and piping "Happy Anniversary" in chocolate on my sweet at the end of the meal. Everyone in the restaurant seemed to want us to enjoy our special evening. The food itself was faultless and reasonably priced considering the high quality. On returning to our room we found an anniversary card from the hotel had been left for us. All in all a superb break in a fantastic hotel in a lovely location on the beautiful island of Guernsey. Thank you Fermain Valley Hotel!
Source: tripadvisor.co.uk
We enjoyed our week staying in this gorgeous hotel, nothing was too much trouble for the staff. A special mention to housekeeping, who did a superb job, every where was clean. The variety of food at breakfast catered for any dietary needs, we ate in the Ocean restaurant 3 times and all meals delicious, we had 1 meal in The Rock steakhouse, try the argentine steak it was cooked perfectly for me. We had a tour around the garden, which we thought was a brilliant activity to offer, we had a great time even in the rain.
Source: tripadvisor.co.uk
This hotel is in a good location although for those walking the approaching hill is very steep. The view from bedrooms with balconies is very good, and our room although slightly smaller than wished was nicely furnished and well maintained by cleaning staff. The hotel is well finished and quality is good. The garden area is well served with terracing and good seating accommodation. There is a well furnished lounge and a library. There are two restaurants and a tea bar. The main one is good with an excellent menu, the second is a steak house type restaurant with very good quality food, mainly looking after the younger element, but visitors should not be put off by that, as service, as it is throughout this hotel is outstanding. The staff are unobtrusive and it seemed well trained.
Source: tripadvisor.co.uk
The hotel offered an all inclusive package inc flights,transfers and two complimentary evening meals in a 5 day break.
Staff could not have been more friendly and efficient. We opted for a room in the garden Venue so could have been a wet walk if it had rained. Indoor pool and private cinema were among the features.
For our tastes the evening menu was a little specialised but maybe this is par for a 2 rosette restaurant.
Anyway I quibble - it was a great break
Staff could not have been more friendly and efficient. We opted for a room in the garden Venue so could have been a wet walk if it had rained. Indoor pool and private cinema were among the features.
For our tastes the evening menu was a little specialised but maybe this is par for a 2 rosette restaurant.
Anyway I quibble - it was a great break
Source: tripadvisor.co.uk
The hotel faces the sea and as such has a lovely outlook over the terraced gardens below.
We paid for a slightly better room. The room itself was ok, a little dated and arguably in need some TLC. Examples would be the side tables with cup/glass ring marks. The bathroom wasn't up to much either I'm afraid.
The one overriding issue despite this being one of their newer rooms, there was no air conditioning. It really does need it, the room gets very warm and you have to open the French doors that lead to he balcony to let some air in and make it bearable. A feature that is lees than secure and not the ideal solution.
We only had breakfast in the hotel but it was very good. Not a huge selection from the buffet/continental selection but it was just fine. The hot selection off the menu was very good, between the two couples staying we probably tried most options over the three days and all was good.
The restaurant itself is well presented, nice modern decor with a slightly nautical theme.
We didn't eat in the steak restaurant owing to us eating around the island but it looked to be a popular option.
The hotel itself is well located for St Peter Port.
We walked down the hill to the waters edge and the cafe down their has a fabulous view out over the little bay. We walked from the hotel around the coastal paths from the cafe, well worth doing for the views but be prepared for lots of steps, etc. along the way.
We probably stay again if we go to Guernsey but the room we stayed in would benefit from some care and attention.
We paid for a slightly better room. The room itself was ok, a little dated and arguably in need some TLC. Examples would be the side tables with cup/glass ring marks. The bathroom wasn't up to much either I'm afraid.
The one overriding issue despite this being one of their newer rooms, there was no air conditioning. It really does need it, the room gets very warm and you have to open the French doors that lead to he balcony to let some air in and make it bearable. A feature that is lees than secure and not the ideal solution.
We only had breakfast in the hotel but it was very good. Not a huge selection from the buffet/continental selection but it was just fine. The hot selection off the menu was very good, between the two couples staying we probably tried most options over the three days and all was good.
The restaurant itself is well presented, nice modern decor with a slightly nautical theme.
We didn't eat in the steak restaurant owing to us eating around the island but it looked to be a popular option.
The hotel itself is well located for St Peter Port.
We walked down the hill to the waters edge and the cafe down their has a fabulous view out over the little bay. We walked from the hotel around the coastal paths from the cafe, well worth doing for the views but be prepared for lots of steps, etc. along the way.
We probably stay again if we go to Guernsey but the room we stayed in would benefit from some care and attention.
Source: tripadvisor.co.uk
My friend and I chose this hotel above others as we thought the location looked stunning and would be worth paying a bit more for - we weren't disappointed! We were also pleased with the extremely professional, friendly staff who were polite and attentive without gushing over us. An error in our room being a double instead of a twin was resolved very quickly. The hotel has excellent facilities: two bars, a swimming pool and shuttle service (which we only used to go to the airport) amongst other things. The food in the restaurant was delicious and there was a variety of choice for breakfast. The complimentary glass of Prosecco on arrival was very welcome after our early start and our room, which had a fabulous view of the stunning hotel gardens, was spotlessly clean and well equipped with essentials like water and a hairdryer. The decanter of sherry was quite quaint but we indulged nonetheless! We were on the top floor so it was also very quiet which was important to us. I highly recommend this hotel to anyone who is planning a trip.
Source: tripadvisor.co.uk
This hotel is truly wonderful. The location, staff and food are as good as it gets. Gold rooms 30-33 have beautiful valley views. We stayed in room 32. Although not a big room it had a big balcony with a lovely view and was spotless. There are two restaurants one general for all meals. The fish was excellent. The other specialises in meat from around the world. We did not try that so cannot comment. Breakfast covered everything. You will not go hungry. The outside is very popular with visitors they cannot resist the view and they pass the hotel on the walk down to the fantastic bay. The only minus we found was the cooking smell that sometimes drifted up the rooms. Maybe redirecting the extractors could solve this problem. That being the case it would most definitely not stop us from staying again.
Source: tripadvisor.co.uk
We first visited Fermain Valley Hotel in 2007 with a baby and had a very memorable stay so this summer we returned to Guernsey and booked 4 nights in a Platinum Room. We now have a much bigger 8 year old and her 5 year old brother. We were able to all stay in the very comfortable, generously sized room all all had super comfy beds with great views out to sea.
The hotel was just as lovely as we remembered, booking was no problem and all the hotel staff were incredibly helpful, nothing was too much trouble.
Our children particularly loved the pool (of course) and the huge cinema room. We all loved the delicious breakfasts ..so much choice !..and had great fun in the library after breakfast each day playing knockout games of Connect 4 !.
We greatly admired the newly landscaped gardens which are stunning, the walk through the gardens and down into Fermain Bay could not be more picturesque ? Well done to the landscapers who have created a really gorgeous garden with inspired planting.
By the way, Fermain Bay just happens to have the best rock pooling combined with the best ice-creams ever..our kids were in heaven.
We'll be back as soon as we can !!
Many thanks
The Ashley Family
The hotel was just as lovely as we remembered, booking was no problem and all the hotel staff were incredibly helpful, nothing was too much trouble.
Our children particularly loved the pool (of course) and the huge cinema room. We all loved the delicious breakfasts ..so much choice !..and had great fun in the library after breakfast each day playing knockout games of Connect 4 !.
We greatly admired the newly landscaped gardens which are stunning, the walk through the gardens and down into Fermain Bay could not be more picturesque ? Well done to the landscapers who have created a really gorgeous garden with inspired planting.
By the way, Fermain Bay just happens to have the best rock pooling combined with the best ice-creams ever..our kids were in heaven.
We'll be back as soon as we can !!
Many thanks
The Ashley Family
Source: tripadvisor.co.uk
Stayed here August with three other couples as a group booking for two nights. Rooms .were lovely, clean and well appointed. We used the pool, unfortunatley the sauna was not switched on although we had asked at reception for it to be made ready.
We booked a table in the on site restaurant at 8 o'clock. We were told that the signature dish was not available as well as three other things on the menu. We ordered our food at about 8.30ish. We did not receive the starter until 10pm and then they were wrong. The seafood platter rather than having lobster had oysters and cheese ????? We were told by the unhelpful and hostile female restaurant manager they had run out of lobster. Starters were sent back and it was nearly 11pm before mains were brought. Other (mainly French) people had eaten all three courses with coffee and left during the time we were still waiting for our starter. We managed to speak to the chef de partie who said the chef himself would not come out. This hotel is lovely but the service and staff in the restaurant are both awful. Stay by all means but my advise is don't eat there.
We booked a table in the on site restaurant at 8 o'clock. We were told that the signature dish was not available as well as three other things on the menu. We ordered our food at about 8.30ish. We did not receive the starter until 10pm and then they were wrong. The seafood platter rather than having lobster had oysters and cheese ????? We were told by the unhelpful and hostile female restaurant manager they had run out of lobster. Starters were sent back and it was nearly 11pm before mains were brought. Other (mainly French) people had eaten all three courses with coffee and left during the time we were still waiting for our starter. We managed to speak to the chef de partie who said the chef himself would not come out. This hotel is lovely but the service and staff in the restaurant are both awful. Stay by all means but my advise is don't eat there.
Source: tripadvisor.co.uk
Excellent hotel in great position. Took my mum as she had always wanted to go to guernsey. We were not disappointed, the staff were lovely and friendly and they could not have been more helpful. My mum could not walk very far so they took us down to the bay and brought us back up. Which was very much appreciated.
Source: tripadvisor.co.uk
Had a one night stay here recently. Arrived in the pouring rain to reception and unfortunately our rooms were back up near the top of the road. Receptionist took us on what she said was a little walk.. Was a little further with luggage and rain. However rooms were nice, comfortable, complimentary chocolates, fruit, good tea and coffee plus sherry were a nice touch. White company noir toiletries. Slept very well. Breakfast was ok except a little disorganised and they seemed to have a bit of a fly issue. Nice pool, views of the sea.. Would come back here.
Source: tripadvisor.co.uk
We had a wonderful 3 day stay. The room was fantastic the view of the bay superb. The food was very good too.
Most of all I would like to praise the staff for their kindness and understanding, particularly Reception. Nothing was too much trouble. We certainly look forward to our next visit. Thank you all.
Most of all I would like to praise the staff for their kindness and understanding, particularly Reception. Nothing was too much trouble. We certainly look forward to our next visit. Thank you all.
Source: tripadvisor.co.uk
My daughter and son in law had their wedding at the venue which is attached to the hotel also both my daughters stayed the night before and myself and the bridesmaids got ready in the room. The staff were brilliant, nothing was to much trouble. The staff in the hotel did everything to make sure we had everything we needed and they always had a smile on their faces. At the venue the wedding was perfect and again nothing was to much trouble. I would recomend both the hotel and venue to anyone who wants to be treated like royalty. Thank you for a great magical day
Source: tripadvisor.co.uk
We took all our family,including five grandsons ,to Fermain Valley last week for my wife's 70th birthday,and it lived up to all our expectations ,and in some cases exceeded them. The rooms were beautiful and extremely comfortable,with great views over Fermain Bay,and the front of house staff really helpful.We ate in the Rock Garden Restaurant one evening and had a superb dinner.
We were a party of eleven aged from 3 to 73,which I appreciate presents some challenges,and on the whole they were handled very well.However,while the food in the Ocean Restaurant was really good,the service was sometimes rather confused and not perhaps as polished as it should have been.and there seemed to be a lack of communication between the waiting staff and the kitchen.
That said,I would happily stay at Fermain Valley again,but with a smaller party !
We were a party of eleven aged from 3 to 73,which I appreciate presents some challenges,and on the whole they were handled very well.However,while the food in the Ocean Restaurant was really good,the service was sometimes rather confused and not perhaps as polished as it should have been.and there seemed to be a lack of communication between the waiting staff and the kitchen.
That said,I would happily stay at Fermain Valley again,but with a smaller party !
Source: tripadvisor.co.uk
Although this is not our first visit to Guernsey, it is was to Fermain Valley Hotel and it was excellent. The rooms, food, atmosphere, and staff were excellent. Nothing was too much trouble. We will be returning to Fermain Valley that there is not doubt.
Source: tripadvisor.co.uk
