We had a lovely stay at the Fermain Valley Hotel which we found clean, quiet, and comfortable. The location is a 5 minute drive/bus ride/taxi or 30 minute walk from …
What an amazing hotel. We had a Seaview King room with a balcony. Only one tiny niggle was the flat roof that took up half of the view but the …
First time visit to Guernsey and we stayed at the OGH to celebrate my 60th birthday ( hubby was also 60 but at the beginning of June ) We stayed …
From the moment we arrived at the OGH we felt welcomed and truly relaxed. Our room, 111, was excellent, comfortable and spacious with perfect air conditioning which was so necessary …
A wonderful hotel and a great birthday stay - so welcoming. Room with a view and so comfortable
Excellent location minutes from the beach. Beautiful breakfasts
We recently visited Guernsey for the first time, staying nine nights, at the OGH Hotel. Firstly, all the staff were fantastic. Everyone was cheerful, professional with a high level of …
We returned to OGH for our 40 th wedding anniversary having spent our honeymoon in Guernsey. We enjoyed 5 super relaxing days at this special hotel where we were warmly …
This was our second holiday at the OGH to celebrate our wedding anniversary. Indeed, we noticed that there were a lot of Returners like us. The location is perfect for …
Just back from a fabulous week at Fermain Valley Hotel. It ticked every single box. We had a great room and it was house kept every day. The breakfasts were …
We have just spent a week at Fermain Valley Hotel and enjoyed the stay. The hotel is charming, the grounds are lovely, and the outside veranda is a real highlight …
First thing to say is the staff are, almost without exception, terrific. My 3 rating is about the state of what claims to be a 5 star hotel. This is …
The room and en-suite were lovely - beautifully appointed and very quiet. Just what we needed. The staff went out of their way to help. There are three car parks …
Wonderful stay stay at Fermain, we loved our room, fabulously clean and comfortable, great breakfast and a heated indoor pool. The location is out of St. Peters and it's not …
Excellent …. Untill they had an event. Service suspended.
This is the only 5 star rated hotel on Guernsey. It is well deserved, as the location is great (in the middle of town), the views over the harbour are …
"The hotel itself was clean and pleasant, and a couple of staff members were genuinely helpful. However, we encountered multiple issues that significantly affected our stay. After booking, we were …
A lovely tranquil hotel in the most beautiful stunning location . The hotel is very comfortable and clean and the service very good. A big shout out to Marie, Shayne …
We love this hotel. Although we had pre- booked to stay in another hotel in St Peter Port, this was our go to place every evening. The Staff greeted us …
Staff fantastic... breakfast excellent...food good...not happy about auto tip on food bills I know we can take it off but doesn't sit well Really disappointed that the pool was out …
We came here directly from another Hand Picked Hotel on Jersey so it was interesting to note how very different they were. The differences were remarkable but the underlying theme …
Lovely old hotel , packed with history and in a great location. Food on the first night was really good but a little pricey , breakfast was also good on …
Lovely staff at this wonderful hotel. Staff were all very friendly and couldn’t do enough for us. Breakfast was a real treat, with lots to choose from. Room was clean …
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The staff are fully focused on customer service and cannot be faulted. A very special mention for Jeffrey in the crown club bar. He made out stay ! And we had the pleasure of meeting his family. He really does give 5 star service. Also a mention for the staff that man the pool area. Once by the pool you do not have to move an inch as everything is bought to you including complimentary drinks, ice cream and fresh fruit.
The food in the dinning room was as expected but I would avoid the lamb rump as I found it very tough and full of gristle.
That said they where very sorry and did not charge.
Roberto was very welcoming and made us feel at home straight away.
Overall it was nice to go somewhere where customers are treated with good old fashioned service that is so lacking these days.