Welbeing tops 100
16th April 2013
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The much loved service made famous by the red pendant alarm retains an office headquarters in St Leonards Road, with many employees working from there.

However, the expansion of Welbeing, supported by huge advances in remote telecommunications technology, means that staff are also based in West Sussex, Kent and many other locations across the UK helping over 43,000 vulnerable customers to live independently in their own homes.


Welbeing Managing Director, Mark Bannister, said:

"I sometimes remind people how barely a handful of people from Wealden District Council and Eastbourne Borough Council joined together to create a local lifeline service. Little did I know back then that I would now have over 100 colleagues alongside me."

And the work to recruit the right people for Welbeing shows no sign of slowing with job adverts running this week for people in a range of different roles. The team are looking to appoint more call operators, a management accountant, HR manager and IT Support Manager.

Business Matters also understands that plans for further expansion into new logistic and administrative office space in Eastbourne are at an advanced stage with a formal announcement expected soon.

Mark added:

“When we started this journey there were a few full time staff and a service offering based on the simple but effective red pendant alarm. We now supply a wide range of sophisticated and discreet devices designed to help keep customers safe, each one monitored at our emergency call centre.

“From elderly people, who might be affected by dementia, to individuals at risk of domestic abuse, we have the technology to give friends and family the reassurance and peace of mind they want when arranging support for a vulnerable friend or relative.”

About the Author


Member since: 17th September 2012

Welbeing is based in Eastbourne and provides telecare lifeline services across the county and beyond. From just £3.68 a week you can benefit from a red pendant alarm service that give peace of mind, security...

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