CORONA VIRUS (COVID-19) ADVICE FOR GUESTS WITH SYMPTOMS OR KNOWN TO HAVE BEEN EXPOSED (LAST UPDATED 11/3/20)
Do not leave your room.
Place your do not disturb sign on the outer door handle
Phone 01323 724120 (or email email@example.com) and leave a message with your name, room number and number of people in your room
Phone 111 for advice
IF YOU ARE TOLD TO SELF ISOLATE:
Let us know via phone or email
We will bring you food and any items you may need. This will be left outside your door as required.
You must use the plastic bin liners provided to dispose of all waste. Make sure you place this bag, tied outside your room door daily. If you require anything please email or phone us and we will let you know when we are delivering it. Towels must be bagged and tied when required to be changed.
(Please note, food, drinks, toiletries and towels are chargeable, a small service charge will be added. - Your travel insurance will in most cases cover this)
If your condition deteriorates please phone 999. Whilst we don’t offer a 24 hour reception, (8am to 10pm usual hours) it will be possible for someone to let emergency services in – do not leave your room.
IF YOU HAVE NO REASON TO SUSPECT YOU HAVE BEEN EXPOSED, THEN PLEASE REMAIN VIGILANT….
ALWAYS wash your hands before leaving your room
We are working hard to keep our public areas sanitised, we are wiping door handles, light switches, handrails etc daily. We may close the dining room and public lounge/playroom -Remember to wash your hands in the reception facilities before going back to your room -During this period the dining room, Lounge and playroom may be closed. We apologise for this inconvenience.
IF WE ARE FORCED TO CLOSE:
The government may force our closure. We will keep you up to date if this becomes reality and would expect government assistance if so.
If we become sick there may be an interruption to normal daily service/activity. We will keep you up to date with any developments
From single rooms to family rooms we are one of the best located B&B's in town. Situated along a quiet side street and with quiet zoned rooms, you are assured of a great nights sleep! Never worry about...