Customer reviews are one of the most powerful tools a local business can use to build trust and win new clients. Whether you are just starting out or already collecting feedback across platforms, bringing your reviews together in one place can make all the difference.
At thebestof Eastbourne, we help local businesses amplify their hard-earned reputation, without adding to their workload. Whether your customers leave feedback on Google, Facebook, Trustpilot, or TripAdvisor, we make it easy to collect, organise, and display that praise where it matters most: right in front of your next customer.
Word of mouth has always been a powerful marketing tool, and in the digital age, reviews are the modern version of it. Potential customers often seek reassurance by reading genuine experiences before committing to a purchase or service. Reviews give people confidence that they are making the right decision.
Reviews also offer valuable insights into what you are doing well and where there may be room for improvement. Positive feedback builds credibility. Constructive feedback helps refine your service.
Collecting reviews can feel overwhelming, especially when you are focused on running your business. That is why we make it easier, clearer, and more effective to put your feedback to work. We provide the tools, support, and visibility to help your reviews work harder for your business.
Here is how we do it:
Our platform is focused entirely on Eastbourne. That means your reviews are shown to people who are already looking for what you offer locally. With better visibility, you attract more of the right customers, the kind who want to shop local and support businesses like yours.
Displaying your reviews on thebestof Eastbourne adds weight and trust to your business. Customers trust verified third-party reviews more than simple testimonials. With our platform, you gain credibility before the first enquiry is even made.
We help bring together your best reviews from platforms like Google, Facebook, Trustpilot, and TripAdvisor. Using our reviews display options, these can appear on thebestof Eastbourne and even your own website, subject to compatibility, via our widget.
Every time someone leaves a review on your profile, it adds fresh content to your page. This gives your business an SEO boost and improves your visibility in local search results. New reviews can help you climb the rankings without lifting a finger.
We make it easy for customers to leave reviews. Whether it is through a direct link, a QR code, or a printed review card, the more accessible the process is, the more likely customers will take part. Many reviewers are also entered into a monthly prize draw, which we plan to run until the end of this year, further incentivising engagement.
Being part of thebestof Eastbourne means joining a trusted network of local success stories. We regularly highlight businesses achieving review milestones, showcase community impact, and feature member spotlights in newsletters and social media. Your wins are our wins.
You can already see this reviews system in action on the websites of the Royal Hippodrome, Ditzy Media, and Swain Brothers Double Glazing, each using it to bring real feedback to the forefront and help more customers make confident choices.
Watch the short explainer video below to see how it works.
Request Your Digital Guide Not sure if reviews are the right fit for your business? Click here to email us for your free digital guide The Power of Reviews and learn more about how reputation marketing can benefit you.
