Christmas is here and your customers want to spend more - in fact 53% of them will spend more if...

Advice is just words unless it is acted upon and I'm not going to be happy until you've got so many new and happy returning customers that you simply can't cope!

Ever wondered where the likes of Marriott, Disney and Harrods get their staff from? In this month's blog, I reveal the secret formula for sensationally effective staff...

If you don't have a customer loyalty scheme in place, you could well be certifiably insane and if you do, you need to make sure it looks like this...

One of my clients was making a huge mistake that lost him £530,769 - and he had no idea...

Getting your customers to love you and attracting new ones, too, can be as simple - and fun - as giving random acts of kindness...

Where to eat in Eastbourne? There are so many great places to choose from. The great choice to mention a few Chinese, Indian, Italian and one of my favourites Thai! Most of the restaurants I am familiar with are town centre round Terminus Road and Grove Road area.

When choosing a venue for a party, function or special event there are so many things you may forget to ask. Here are just a few reminders from thebestof Eastbourne.

A timely reminder that disasters happen. Remember Remember the 5th of November. Fire Works are fun but can be very dangerous. be safe in Eastbourne and anywhere else you have happen to be come Fireworks night in Sussex.