Great company to be involved with. Interesting projects and good to know that your feedback will help improve businesses
Very useful, fun, informative and most of all light hearted. The way the session was led, kept the room engaged and with the added touch of humor hear and there …
I’m an observer type of person, so writing about my observations is just the perfect task for me. Also the benefit that we can spend some quality time together with …
Paul has a very easy way of presenting, he explains concepts clearly and engages well with the audience..
Brilliant format & well delivered, all relevant to our business. Good interactive opportunities provided so we stayed engaged and got the most out of the session. Thank you Paul!
Paul is an excellent communicator and is extremely effective at reading the room and thus pitching content and its delivery appropriately. His understanding of customer/client experience is a highly valuable …
Very engaging.<br>I particularly enjoyed the group discussions.
Paul kept his slides simple and there was a clear pathway following through his presentations. He also demonstrated things on the portal at a pace you could follow. Asking questions …
Superb training and facilitation<br>Thanks Paul
Great service, attention to detail is terrific, since we must keep score this is the way to go! Thanks Folks!
Paul is our trusted customer experience adviser and we would not hesitate to recommend him.
Paul made the session interactive. Opened the floor for discussion very well. Mentioned names of people in the room very well, which made everyone feel included. Imparted valuable knowledge efficiently, …
At Bennett Oakley Solicitors we have always believed that client service is a large part of why we gain so much of our work through recommendation. Not satisfied with 'thinking' …
Very well presented, flowed and a few nuggets of information that gave food for thought. The session opened up dialogues that gave insight into how everyone works in the firm …
Paul delivered an extremely useful session at KWW Solicitors. Very informative and I learnt a lot. Would definitely recommend!
Paul's professional, diligent and understanding approach to our businesss needs has helped us improve our customer experience across all outlets.
Learnt how to improve my skills to offer best customers service. Not only in my current job but also in the future…
I've been working for Insight6 Sussex since July 2018. I love the flexibiliy that my job offers. My line manager Tracy (Regional Support Manager) is amazing. She is very supportive, …
Paul is great and is always very quick to respond to any challenge we put their way. They have designed some fabulous feedback surveys for our clients and candidates and …
Very informative, always very helpful. Website and surveys are easy to use.
"Since we started working with Paul at insight6 he has transformed the way we think about Customer Experience. By seeing the business through the eyes of our customers, we now …
Excellent, professional yet friendly personal service from Paul Matthews - who goes out of his way to ensure the services insight6 offer us is perfectly tailor-made for our firm's needs.
Very informative and delivered the training very professionally and was willing to answer any questions I had and involved the everyone present.
Very interesting and a lot of good information and got everyone involved. Looking forward to what comes next..
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