The Grand Hotel Eastbourne
Latest Reviews
From the impressive outlook of the hotel you would assume that this hotel is quite exclusive - both the look and feel reflect this. However, once inside the welcoming is so warm to everyone - with children especially catered for to the smallest detail (Cookies and milk at bedtime!). It's a fantastic family experience that makes you taste the exclusive - both my children and i love it there.
Source: tripadvisor.co.uk
If you want good old fashioned service and posh surroundings, then The Grand is the place to be. You're made to feel very special. The hotel has an old time grandeur (have an afternoon tea in the Great Hall), the rooms are plush, and restaurant food beautifully prepared.
Source: tripadvisor.co.uk
I had an excellent lunch here in the very grand Garden Room. Very reasonable prices for the food, though drinks are the usual hotel sort of price.
Having been lucky enough to travel widely, I am surprised the hotel is classed as a 5 star hotel, I think a 4 star is more like it. When you compare to other 5 star hotels it comes up short in the decor and furnishings. If you look around you might notice the tired chairs with very saggy seats and rather faded upholstery, the carpet fraying at the edges and coming away from the join and the outdated decor of the ladies room etc. It gives the feel of a slightly faded great lady. As long as you are prepared for that you won't be disappointed but don't compare it to the 5 star hotels you might find in other cities or you'll fall short.
Having been lucky enough to travel widely, I am surprised the hotel is classed as a 5 star hotel, I think a 4 star is more like it. When you compare to other 5 star hotels it comes up short in the decor and furnishings. If you look around you might notice the tired chairs with very saggy seats and rather faded upholstery, the carpet fraying at the edges and coming away from the join and the outdated decor of the ladies room etc. It gives the feel of a slightly faded great lady. As long as you are prepared for that you won't be disappointed but don't compare it to the 5 star hotels you might find in other cities or you'll fall short.
Source: tripadvisor.co.uk
We have just returned from a three night stay at the Grand Hotel in Eastbourne. The trip was to celebrate a special occasion and we couldn't have selected anywhere better.
We opted for sea view deluxe room which gave a side view of the sea but generally a very acceptable view. The room was sunny, spacious and very well appointed. Everywhere was beautifully clean and we were impressed that small points such as the the replenishment of bottles of water was never forgotten.
It was also good to find that a turning down service was still routine in this hotel. A treat usually forgotten nowadays.
The hotel has a modern classic appearance and belongs to a time when hotel standards mattered. Despite this, it doesn't feel dated or stuffy. This is difficult to achieve but we feel this hotel achieves it very successfully.
The breakfasts are well presented and tasty although the selection could be a little wider.
We opted for the Garden Room for dining and thoroughly enjoyed the meals. The selection incorporates plenty of fresh ingredients, the selection should meet most residents' tastes and the service is excellent. We loved the sorbet and the small appetisers, compliments of the chef, to start our meals.
This was not our first visit to the Grand and we certainly hope it won't be the last.
We opted for sea view deluxe room which gave a side view of the sea but generally a very acceptable view. The room was sunny, spacious and very well appointed. Everywhere was beautifully clean and we were impressed that small points such as the the replenishment of bottles of water was never forgotten.
It was also good to find that a turning down service was still routine in this hotel. A treat usually forgotten nowadays.
The hotel has a modern classic appearance and belongs to a time when hotel standards mattered. Despite this, it doesn't feel dated or stuffy. This is difficult to achieve but we feel this hotel achieves it very successfully.
The breakfasts are well presented and tasty although the selection could be a little wider.
We opted for the Garden Room for dining and thoroughly enjoyed the meals. The selection incorporates plenty of fresh ingredients, the selection should meet most residents' tastes and the service is excellent. We loved the sorbet and the small appetisers, compliments of the chef, to start our meals.
This was not our first visit to the Grand and we certainly hope it won't be the last.
Source: tripadvisor.co.uk
We were very happy with the Grand and have stayed in previous years for the Over35s tennis. We had a poor dining experience though taking over 2 hours to have dinner and waiting after 11PM for desert.
Source: tripadvisor.co.uk
Great Hotel highly recommended, everything is great service, food, people, best experience in my life.
Thank you very much for the best hospitality and this amazing place, i'am definitely coming back and i'am definitely recommending it to my friends
Thank you very much for the best hospitality and this amazing place, i'am definitely coming back and i'am definitely recommending it to my friends
Source: tripadvisor.co.uk
We ate at the restaurant in The Grand Hotel and everything was lovely. The food was delicious with a lot of vegetarian choice. There was a piano playing in the background which added to the atmosphere It felt like it was the Ritz of Eastbourne. The cocktails were delicious too (I would recommend the Sam Sour and the one that was like Ferraro Rocher).
We also visited the bar the night before. They had live music on the Saturday night which was lovely. Many couples began dancing to the live music which was lovely to watch.
We would definitely visit again whether it was just for drinks or dinner too.
We also visited the bar the night before. They had live music on the Saturday night which was lovely. Many couples began dancing to the live music which was lovely to watch.
We would definitely visit again whether it was just for drinks or dinner too.
Source: tripadvisor.co.uk
A most enjoyable break, within an excellent hotel with attentive staff, my room was small but adequate, due to the hot weather we had the window open at night and there was a lot of street noise. Having said that we had a most enjoyable stay and will be going again.
Source: tripadvisor.co.uk
Excellent stay in a beautiful hotel.
All staff were very polite, friendly and outstanding.
The breakfasts were exceptional - excellent food and outstanding service.
The facilities are wonderful and everywhere is extremely clean.
I very much hope to return to stay at this magnificent hotel very soon.
All staff were very polite, friendly and outstanding.
The breakfasts were exceptional - excellent food and outstanding service.
The facilities are wonderful and everywhere is extremely clean.
I very much hope to return to stay at this magnificent hotel very soon.
Source: tripadvisor.co.uk
Very nice hotel located just right by the beach. Rooms nice and clean. The staff very helpful and polite. I loved the outdoor swimming pool that is heated- great for the children. I truly recommend this place.
Source: tripadvisor.co.uk
We were more than impressed with all aspects of the amenities that the hotel offered.The staff were friendly and accommodating and made for a memorable stay in Eastbourne. We would stay again without hesitation.
Source: tripadvisor.co.uk
Situated in a quiet part of the town and yet being within 15 minutes walk of the pier via a pretty promenade and gardens. Good restaurants nearby which we frequently used as the hotel food and drinks were pricey. Indoor and outdoor pools fabulous. Parking limited at the time of our visit. Very good breakfast and first class service. Would recommend and stay again.
Source: tripadvisor.co.uk
We have been staying at this hotel for a number of years and will continue to do so. The quality food and service is first class along with its ideal location. Nothing is too much trouble for any of the well trained staff.
Source: tripadvisor.co.uk
The staff make your stay magical. The building is so elegant. It is Downton Abbey come to life.
it is perfect to relax and have a great time.
walk across the road and stroll along the prom. watch a Punch and Judy show. Buy candy floss and walk down the pier.
then back to The Grand for Afternoon Tea.
Visit the Italian Garden for Open Air Theatre and back to a comfy bed.
there is so much to do.
it is perfect to relax and have a great time.
walk across the road and stroll along the prom. watch a Punch and Judy show. Buy candy floss and walk down the pier.
then back to The Grand for Afternoon Tea.
Visit the Italian Garden for Open Air Theatre and back to a comfy bed.
there is so much to do.
Source: tripadvisor.co.uk
I have visited The Grand twice before this, both times there has been no problem with our room. However, this time we arrived to our room to an incomplete bathroom and the bedroom was extremely hot and stuffy. When we noted to staff that there was issues with the bathroom, they were extremely helpful and changed our room for us very quickly. The room they gave us was a lot better than before, however I wouldn't class it as the "Deluxe" room we booked. Comparing it to the size and space of our other family's room, they weren't comparable at all. The only problem with our stay was the room issue, other than that we had a wonderful comfortable stay. I feel as a 5 star hotel it needs to be a lot more seamless throughout.
Source: tripadvisor.co.uk
Hotel is elegant, slightly old world set in the Eastbourne seafront just next to Beachy Head. it offers excellent and friendly service, comfort, cleanliness and spacious rooms and public areas and is reasonable in terms of cost
Source: tripadvisor.co.uk
Perfectly nice hotel and if it were a little less expensive, I would give it a higher rating. It has a certain grandeur about it, but therein lies its main problem - it's in danger of falling behind some of its more modern counterparts on many levels. It's a little tired around the edges in general, but perfectly clean and we enjoyed the pools - the outdoor one was nice and suprisingly warm. Breakfast was OK, but nothing special and not on a par with many newer 4 star hotel restaurants. We ate in the restaurant one night and it was very average - I wouldn't rush back for that price point. It's a little old fashioned and stuffy (it's a while since I've seen a sign with "gentleman are required to wear shirts and ideally jackets"). I'm sure that works for their current target market, but it is out-dated and they will need to look at that in coming years.
We enjoyed our stay, but I wouldn't rush back.
We enjoyed our stay, but I wouldn't rush back.
Source: tripadvisor.co.uk
We were annoyed to find the Bed we'd booked, Queen Size, was not in the room we were originally offered. It was nearly 2 hours before a room with a larger bed was made available.
For a hotel of this star rating I was disappointed with this level of service.
For a hotel of this star rating I was disappointed with this level of service.
Source: expedia.co.uk
Lots of pluses the staff were very friendly from the concierge team on arrival to the waiting and bar staff,especially Ben in the Mirabelle and Meghan? in the bar. The food in the restaurants was very good especially in the Mirabelle. The cocktails list was extensive and we enjoyed trying out a few. The public rooms were very comfortable and extensive. There was a band playing on the Friday and Saturday nights and one of the highlights was watching a local couple dancing on both nights they were very good.
The room was big and a lovely soft bed, big fluffy towels and molton brown toiletries.
The only downsides were the lack of blackout curtains in the room not nice to be awake at 5am. The 10% service charge everytime you signed a bar chit was a bit cheeky as well
We would however definatly return.
The room was big and a lovely soft bed, big fluffy towels and molton brown toiletries.
The only downsides were the lack of blackout curtains in the room not nice to be awake at 5am. The 10% service charge everytime you signed a bar chit was a bit cheeky as well
We would however definatly return.
Source: tripadvisor.co.uk
Had a fantastic weekend with my family’s it was my 40th birthday and glad that I spent part of my birthday day at the Grand. The staff and location, the rooms are top quality. Great swimming area and sun loungers.
Source: tripadvisor.co.uk
A beautiful Victorian/Edwardian building like a wedding cake, with large rooms, wide corridors and a large, friendly and extremely helpful staff. Not the cheapest but well worth a visit, even for a few days. Get a seaview room! Highly recommended.
Source: tripadvisor.co.uk
From the moment we arrived and were greeted by the concierge team to the time they were putting our suitcases back into our car a truly great experience.
Thanks, must go to all staff from the top Mrs Clifford-Smith to the room maids the bar staff the waiting staff the chefs and of course the reception staff. However, all this is achieved by the guidance of the General Manager Jonathan Webley and his management team
I cannot fail to mention the excellent anniversary meal prepared by Yogi Sundaram
Thanks to all and looking forward to our next visit
Thanks, must go to all staff from the top Mrs Clifford-Smith to the room maids the bar staff the waiting staff the chefs and of course the reception staff. However, all this is achieved by the guidance of the General Manager Jonathan Webley and his management team
I cannot fail to mention the excellent anniversary meal prepared by Yogi Sundaram
Thanks to all and looking forward to our next visit
Source: tripadvisor.co.uk
We had a really wonderful stay at The Grand, it was a pamper break that I bought through Buy A Gift.com for myself and my husband. Included was a fantastic back massage and indian head massage also. The staff were very curteous and couldnt do enough for you. Would highly recommend.
Source: tripadvisor.co.uk
We experienced a most enjoyable break at the premier hotel in Eastbourne. The staff were efficient and friendly and the guest was made to feel most welcome. The standard of food was excellent as was the service throughout. The rooms were maintained to the highest of standards by the unsung heroines, the chambermaids, who ensured that the slightest of personal details were meticulously respected.
Source: tripadvisor.co.uk
Will now return on a regular basis, thrilled with the upgrade on our room and everything about the hotel.Location perfect for beach and wonderful walks. Staff very attentive, and the food amazing, thank you for a delightful and memorable stay.
Source: tripadvisor.co.uk
