The Grand Hotel Eastbourne

4.6/5 based on 5031 reviews
Latest Reviews
Excellent, attentive service from all the staff.
Comfortable room.
Good food.
Great location.
Arrived frazzled and left completely refreshed.
The hotel is "old school" but is not intimidating.
It achieves a perfect balance between the formal and the informal and this creates an extremely relaxing atmosphere.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I reserved a room at the cost of £187.
It was small and dark with no sufficient light at night.
The furniture was shabby but the service in the hotel is ok.
It's all a bit overrated and it's more like a giant old people's home instead of an hotel in my humble opinion.
Never again despite the nice view.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here on business the last week of November, it was late by the time I arrived so didn’t use the bar or restaurant, however I found my stay very pleasant. Rooms were a decent size with everything you would need. Breakfast was great. The only thing I would say that some areas could do with a bit of tlc, nothing major though.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Another great stay at the Grand. As always the staff provide an excellent service. The food is of a very good quality nothing is too much trouble for the Waiting staff and in fact all staff we encountered had a smiley face
tripadvisor.co.uk
Source: tripadvisor.co.uk
Arrived for just the one night and made to feel a welcome guest from our arrival in the car park to our departure , helpful polite warm friendly staff who were attentive without being intrusive . Made use of the very nice spa facilities and enjoyed a lovely English breakfast on the morning of our departure , room immaculate . If you are looking for cheap and cheerful or working to a budget then it's probably not for you ... If you are looking for old school service and values at a fair price then treat yourself.We Will definitely recommend visit ...
tripadvisor.co.uk
Source: tripadvisor.co.uk
Relaxing stay, wonderful friendly staff ,fantastic amenities and the food was divine. Thoroughly recommend a visit! The treatment in the spa was so relaxing I didn't want to leave. Warm jacuzzi !
If you are looking for a sneaky get away for a night I would recommend The Grand .
tripadvisor.co.uk
Source: tripadvisor.co.uk
Check in was good along with spa. Rooms poor bed sagging one side and a dripping noise in the water pipe didn’t get much sleep. Drinks over priced, louse entertainment and the breakfast just tasted oil and greasy not pleasant. Feedback was left with reception when booking out
tripadvisor.co.uk
Source: tripadvisor.co.uk
Everything was just about prefect at the hotel & spa. Every member of staff was friendly, helpful and most importantly good at their job. Food & drink excellent (though not remotely cheap of course). Will definitely return.
Also highly recommended to walk part of the south downs way, past Beachy Head to Birling gap. Turn right there up to East Dean - get a bus back to Eastbourne - fantastic 3 - 4 mile walk (with some steep climbs).
tripadvisor.co.uk
Source: tripadvisor.co.uk
Cannot rate this hotel highly enough. Top-class service from check-in to check-out from warm, friendly & very professional staff. We had a wonderful room overlooking the sea, enjoyed the gorgeous food in The Garden Restaurant, made full use of the gym & leisure facilities & treated ourselves to a massage.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Sort of place you can take off your shoes and relax. Not clinical like other places. Fantastic staff. Bit dated but who cares. Bath is too small for rumpy pumpy! They are stingy with the tea and milk in the rooms. Your Need binoculars to see the telly.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Overall, between poor to average stay due to cleanliness, rooms and sleep quality. The service at breakfast and quality of food was exceptional. Except for the french waiter, impatiently waiting for me to pick my salmon with a fork.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I wanted to spoil my wife after twenty years of marriage, and succeeded.We enjoyed the Hotel and the location enabling us to take in the sea air,also to visit nearby Hastings. We were well treated by all the staff and felt thoughily spoilt.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Amazing place only five star hotel on the coast
expedia.co.uk
Source: expedia.co.uk
We had a very relaxing two night stay. We enjoyed a delicious meal in the Mirabelle restaurant and the service was excellent and friendly, a real treat. I also enjoyed a pre-dinner Singapore Sling cocktail which was expensive but excellent. We were pleased that we had chosen the Grand for our anniversary treat.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed at the hotel for three nights and expected it to be good ... it exceeded my expectations. The welcome when I arrived was warm and inviting and the room exceedingly comfortable. There was a bottle of water (complimentary) in the room (and refreshed twice a day) as well as a Nespresso machine and a tea pot and biscuits. The bathroom had the amenities I needed (and sufficient towels and a robe) and was spacious.It was as good as it gets, especially at an older, classic hotel.

The hotel has a Health Club that is available to guests. Again, it had what I needed for my daily workout and to my surprise was not crowded. It appears the pool is used much more than the exercise equipment. There is also a sauna and a steam bath. I wasn't expecting all of that and took advantage of the facilities. They are well-maintained and the staff most helpful in providing an orientation and assistance.

All in all, I had an excellent stay. I had the same warm reception at the front desk when I checked out as when I arrived. I can't imagine trying someplace else when this was so attentive and "perfect" for my needs. I'd return in a flash!

I indicated that the hotel is "mid-range" in price -- when I checked prices I explored options and found a rate that was exceedingly reasonable -- on par with some of the better B&Bs and boutique hotels ... don't be put of by the name or the association with Small Luxury Hotels.
tripadvisor.co.uk
Source: tripadvisor.co.uk
An excellent hotel with excellent service. Very enjoyable meals which were well served. The indoor health centre was clean, well managed and very necessary for some exercise. Would like to return in the summer to try the outdoor pool. Yes, a quality hotel but some prices in the lounge / bar seemed a bit too high.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Splendid hotel whose staff were all very good and whose meals were excellent. If the opportunity occurs in the future we shall plan to revisit as it was a pity that this visit was truncated due to illness.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Wonderful dance music and wonderful food, a very enjoyable weekend away entertained by The Pasadena Roof Orchestra! The Grand is in a great location, very close to the prom and a short walk to the town centre.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Extremely high standards regarding hotel & room cleanliness, dining facilities and respect shown to guests by all staff, particularly concierge, who gladly arranged to retrieve my "boxed in " car and thereby enable me to leave early (after breakfast) on the Sunday morning .
tripadvisor.co.uk
Source: tripadvisor.co.uk
The bed was the best I have ever slept in - well done!! Lovely friendly hotel with 5 star service - will be back next year. Will take advantage of your winter special offer of 2 nights for the price of one in 2018
tripadvisor.co.uk
Source: tripadvisor.co.uk
My husband and I took our two year old granddaughter to meet some of her cousins who live in Eastbourne. We took advantage of a two for three deal and stayed Friday to Monday. The staff were, as always, wonderful. The chaps in the car park, the concierge, the waiters in the restaurant were all happy to help and lovely with our little girl.
tripadvisor.co.uk
Source: tripadvisor.co.uk
From the time of arrival till departure, you are treated with a standard of service that other so called 5 Star Hotels should emulate!
This is an Hotel that I will return to time and time again!...............Perfect!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent old school grandeur and excellent staff. Upgraded suite much appreciated - a heavenly indulgent treat. Spa treatment and staff recommend - very good. Would appreciate adult only time in pool - was trying to escape from children. Excellent food, quick room service and very comfortable bed.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Wonderful stay at the Grand. The entertainment of the Pasadena Roof Orchestra was fabulous, the food was very good and rounded of the celebrations for my birthday. Looking forward to another visit to celebrate my birthday.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent music from the PRO. Fantastic breakfast at hotel. Nice room. Good lounge areas. Attentive staff. Food during the function rather unremarkable and the wait between courses ridiculously long! Dance area less than adequate. Overall, though, a thoroughly enjoyable weekend.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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