The Grand Hotel Eastbourne
Latest Reviews
We enjoyed a very comfortable stay in the penthouse suite apart from there being no fridge. The staff are excellent - very courteous and friendly. The food is lovely! We would recommend the grand for a real treat.
Source: tripadvisor.co.uk
The “Grand” is a very well run hotel. The staff are very professional & courteous, the location is superb. We are frequent guests & recommend it highly. Compliments to the General Manager, who runs a tight ship!
Source: tripadvisor.co.uk
We had an amazing day and where very pleased with the way the hotel made my daughter and her husbands day so special. We had a lovely overnight stay with a very impressive room and wonderful breakfast in the morning
Source: tripadvisor.co.uk
Stayed in a suite for one night over the weekend. The room was great. Clean, well maintained and spacious. The service from staff was very good and helpful. We also had dinner in the Mirabelle restaurant in the hotel which was an excellent experience - Good food, great service, excellent wines plus atmospheric live piano music.
Source: tripadvisor.co.uk
My husband and I have enjoyed the most wonder weekend. We were made to feel special and as in the name of the hotel yes it was all very grand! The staff are amazing and all really look after you and make you feel special.
Source: tripadvisor.co.uk
Great hotel, service was fantastic, staff were great and really friendly, but was way over priced! But if you have money to burn and your a fan of posh food then its right up your street, just wasn't for me
Source: tripadvisor.co.uk
I love everything about this hotel
Grand by name, Grand by Service, Food, accommodation. I won’t stay anywhere else in Eastbourne :)
I’m sure there are other good hotels in Eastbourne, but the Grand is definitely the best in every way!!!
Grand by name, Grand by Service, Food, accommodation. I won’t stay anywhere else in Eastbourne :)
I’m sure there are other good hotels in Eastbourne, but the Grand is definitely the best in every way!!!
Source: tripadvisor.co.uk
This hotel is like visiting a favourite relative. Welcoming, willing to spoil your rotten, friendly and the level of service is second to none.
Thank you for another lovely stay.
We had a spa treatment each and meals both nights - one in the Mirabelle and one in the Garden restaurant, all lovely experiences.
Thank you for another lovely stay.
We had a spa treatment each and meals both nights - one in the Mirabelle and one in the Garden restaurant, all lovely experiences.
Source: tripadvisor.co.uk
Was looked after the minute we approached the doors everyone that worked their was so attentive from the doorman to the bar staff maids waiters concierge and the marvellous sommelier in the garden restaurant. Food was delicious and worth the money and the room was so comfortable will definitely stay again
Source: tripadvisor.co.uk
We have stayed here twice in an executive sea view room on both occasions. The rooms are first class, the service is excellent and the staff are very friendly and helpful. We would highly recommend The Grand.
Source: tripadvisor.co.uk
We enjoyed our stay. However, we found the bathroom rather tired, as are the leisure facilities. Staff friendly and helpful.
Food was good, not amazing, and a very limited choice. Only the Mirabelle restaurant was open. An elegant hotel but a little tired in places.
Food was good, not amazing, and a very limited choice. Only the Mirabelle restaurant was open. An elegant hotel but a little tired in places.
Source: tripadvisor.co.uk
One the best hotels that I have stayed in, a warm welcome from the staff wherever I went, very nice breakfast, free, fast wi-fi and free private parking, unusual to find to such a large hotel so well looked after, this is a hotel that makes you feel special.
Source: expedia.co.uk
A wonderful two night stay with really friendly, helpful staff and gorgeous food. We thoroughly enjoyed the lovely health spa facilities and treatments. The location is perfect for walking along the seafront or to wander to the nearby shops. Looking forward to another stay short stay in February to celebrate my Mum's birthday.
Source: tripadvisor.co.uk
This hotel is of a quality that many aspire to but cannot achieve because they don’t have the history and tradition to fall back on. It will not be to everyones taste because of this but it is unfair to fault a place just because it does things the way it always has. It can feel a little formal when it is after all a holiday destination but that apart, a great place to relax with friendly, professional, attentive staff.
Source: tripadvisor.co.uk
Our room and bathroom were excellent as was the service by all members of staff. The food was excellent. However we did find the mattresses extremely soft. We were in a suite with disabled bathroom on the ground floor. The weather was very inclement for the first two days of our stay which we were told was the reason we had no reception on the television. We were offered a room on a higher floor on which we were told the TVs were not affected. As there were no rooms with disabled facilities we were not able to accept the offer to move rooms. Even on our third day when the weather was sunny and calm, there were still problems with the tv.
Source: tripadvisor.co.uk
I can not fault the staff at The Grand and on arrival my wife was greeted with a birthday card, lovely touch. We were shown to our room with the guy telling us info on the way really made us feel at home straight away. The dinner and treatment brilliant too. The hotel amazing with a lovely fire and big trees.
My only problem was the room, personally I was really disappointed when we went in the lights didn't work but door guy plugged in and sorted. wardrobe door wouldn't open or shut probably, bathroom window would also not close probably and was freezing in there all the time trying to be positive because of the wife's special weekend, toilet seat would not stay up no good for the boys. Friday night was our first night and music so loud we didn't sleep till 1ish, followed by heating or pump noises. I did suggest asking to move but wife really didn't want to pack all up and move, plus she just want no upset this weekend. This isn't to say all rooms are like this and if not for the special weekend I would of asked to move and feel they would of helped.
My only problem was the room, personally I was really disappointed when we went in the lights didn't work but door guy plugged in and sorted. wardrobe door wouldn't open or shut probably, bathroom window would also not close probably and was freezing in there all the time trying to be positive because of the wife's special weekend, toilet seat would not stay up no good for the boys. Friday night was our first night and music so loud we didn't sleep till 1ish, followed by heating or pump noises. I did suggest asking to move but wife really didn't want to pack all up and move, plus she just want no upset this weekend. This isn't to say all rooms are like this and if not for the special weekend I would of asked to move and feel they would of helped.
Source: tripadvisor.co.uk
Stayed overnight at the hotel while attending a Christmas party. Was with a group of friends and we had a great time. We needed to amend our booking to add another person to our room and the process was made very easy and we were very happy with the size of room for 3 people. We are booking for next year again.
Source: tripadvisor.co.uk
We received a warm welcome on this return visit. We particularly enjoyed the Mirabelle restaurant and enjoyed the Club Elite facilities and look forward to a return visit in March 2018. There is nothing more that we need to say
Source: tripadvisor.co.uk
We enjoyed our stay @ The Grand Hotel this December as we did the last two times we have stayed this year. We will see you again in the New Year. Our room was side sea view which was very nice.
Lovely food & service, excellent staff always willing to help.
Lovely food & service, excellent staff always willing to help.
Source: tripadvisor.co.uk
We first stayed at the Grand Eastbourne at the end of the summer for just one night & we we're quite impressed by the hotel.
We have just spent a weekend there & were not disappointed by our choice. The service is excellent but "not hovering". We dinned in both restaurants & both had very good menus, something for all tastes.
Breakfast can be buffet service or waiter served, as I am disabled we chose the latter. Again an excellent choice of food & my poached eggs were perfect both days.
Our room was very comfortable & had walk in shower with rails which made every thing very easy for me.
We did not manage to fit in a visit to the spa & pool this time, but have booked another stay in January for my birthday & hopefully will fit the spa in then.
I would not hesitate to recommend this hotel to anyone.
We have just spent a weekend there & were not disappointed by our choice. The service is excellent but "not hovering". We dinned in both restaurants & both had very good menus, something for all tastes.
Breakfast can be buffet service or waiter served, as I am disabled we chose the latter. Again an excellent choice of food & my poached eggs were perfect both days.
Our room was very comfortable & had walk in shower with rails which made every thing very easy for me.
We did not manage to fit in a visit to the spa & pool this time, but have booked another stay in January for my birthday & hopefully will fit the spa in then.
I would not hesitate to recommend this hotel to anyone.
Source: tripadvisor.co.uk
I cannot fault The Grand in Eastbourne. Such an amazing stay, as always, staff are fantastic, room was beautiful, the whole atmosphere is relaxing and beautiful. Perfectly positioned for the sea, and the fantastic restaurants in Eastbourne close by.
Source: tripadvisor.co.uk
We went there with my partner to spend a night. The place is amazing and luxurious. The staff is really friendly and helpful. There is two restaurants in the hotel. We went to the "mirabelle" to have dinner. The food was absolutely amazing and the service was perfect. Unfortunately we were really disappointed about our room. It was really small, old fashioned, really cold and it was absolutely not what we were expecting from a 5 stars hotel. Anyway we spent a really nice journey in that place and we would definitely recommend it!
Source: tripadvisor.co.uk
We had a lovely stay at the a Grand. We had afternoon tea by the fire when we arrived which was ideal after a journey! The room was comfortable with plush linen and luxury toiletries. The staff were very welcoming and friendly. There was a good choice for breakfast the following morning with attentive staff.
Source: tripadvisor.co.uk
We visited here Feb 17, spa weekend, lovely communal rooms, very grand! but rooms let the whole experience down, they were dated and felt like I bathed in my grandmothers bathroom. Ate in the Garden Restaurant which was lovely, piano playing, very elegant, but would of rather gone home to be fair
Source: tripadvisor.co.uk
A lovely hotel to arrive at with parking just outside. The room (deluxe) was of generous size with plenty of room. The bathroom was nice with an over the bath shower - which was very powerful. Molton Brown provided, always nice. The bed was comfortable, although my friend was woken at 6 by the seagulls, so maybe not good if you’re a light sleeper!
We used the spa facilities - a swimming pool (only indoor available in Dec, fairly small but nice enough), a jacuzzi, a steam room and a sauna. All quite small and only 8 sun loungers available which were always full or with towels on. Therefore not really the most relaxing place - we just used the facilities and left... all looked like it could do with an update though as poolside shower was a bit grubby.
We had a cocktail in the downstairs bar, which was delicious (mojito) but very expensive at almost £16!! Breakfast was nice with a buffet provided - hot and cold. All nice, with eggs freshly made if you so wish. Only surprise was the cooked breakfast being a buffet, we expected more.
The lift is also worth mentioning. Only two, and only one of which goes to the spa. Very old and a bit rickety - not in keeping with the grandeur they’re aiming for.
It’s a lovely hotel, but it’s getting a bit outdated - so money needs to be spent. Not sure we’d return.
Great location though - opposite the beach and 10 minute walk to the centre.
We used the spa facilities - a swimming pool (only indoor available in Dec, fairly small but nice enough), a jacuzzi, a steam room and a sauna. All quite small and only 8 sun loungers available which were always full or with towels on. Therefore not really the most relaxing place - we just used the facilities and left... all looked like it could do with an update though as poolside shower was a bit grubby.
We had a cocktail in the downstairs bar, which was delicious (mojito) but very expensive at almost £16!! Breakfast was nice with a buffet provided - hot and cold. All nice, with eggs freshly made if you so wish. Only surprise was the cooked breakfast being a buffet, we expected more.
The lift is also worth mentioning. Only two, and only one of which goes to the spa. Very old and a bit rickety - not in keeping with the grandeur they’re aiming for.
It’s a lovely hotel, but it’s getting a bit outdated - so money needs to be spent. Not sure we’d return.
Great location though - opposite the beach and 10 minute walk to the centre.
Source: tripadvisor.co.uk
