The Grand Hotel Eastbourne
Latest Reviews
Sort of place you can take off your shoes and relax. Not clinical like other places. Fantastic staff. Bit dated but who cares. Bath is too small for rumpy pumpy! They are stingy with the tea and milk in the rooms. Your Need binoculars to see the telly.
Source: tripadvisor.co.uk
Overall, between poor to average stay due to cleanliness, rooms and sleep quality. The service at breakfast and quality of food was exceptional. Except for the french waiter, impatiently waiting for me to pick my salmon with a fork.
Source: tripadvisor.co.uk
I wanted to spoil my wife after twenty years of marriage, and succeeded.We enjoyed the Hotel and the location enabling us to take in the sea air,also to visit nearby Hastings. We were well treated by all the staff and felt thoughily spoilt.
Source: tripadvisor.co.uk
Amazing place only five star hotel on the coast
Source: expedia.co.uk
We had a very relaxing two night stay. We enjoyed a delicious meal in the Mirabelle restaurant and the service was excellent and friendly, a real treat. I also enjoyed a pre-dinner Singapore Sling cocktail which was expensive but excellent. We were pleased that we had chosen the Grand for our anniversary treat.
Source: tripadvisor.co.uk
I stayed at the hotel for three nights and expected it to be good ... it exceeded my expectations. The welcome when I arrived was warm and inviting and the room exceedingly comfortable. There was a bottle of water (complimentary) in the room (and refreshed twice a day) as well as a Nespresso machine and a tea pot and biscuits. The bathroom had the amenities I needed (and sufficient towels and a robe) and was spacious.It was as good as it gets, especially at an older, classic hotel.
The hotel has a Health Club that is available to guests. Again, it had what I needed for my daily workout and to my surprise was not crowded. It appears the pool is used much more than the exercise equipment. There is also a sauna and a steam bath. I wasn't expecting all of that and took advantage of the facilities. They are well-maintained and the staff most helpful in providing an orientation and assistance.
All in all, I had an excellent stay. I had the same warm reception at the front desk when I checked out as when I arrived. I can't imagine trying someplace else when this was so attentive and "perfect" for my needs. I'd return in a flash!
I indicated that the hotel is "mid-range" in price -- when I checked prices I explored options and found a rate that was exceedingly reasonable -- on par with some of the better B&Bs and boutique hotels ... don't be put of by the name or the association with Small Luxury Hotels.
The hotel has a Health Club that is available to guests. Again, it had what I needed for my daily workout and to my surprise was not crowded. It appears the pool is used much more than the exercise equipment. There is also a sauna and a steam bath. I wasn't expecting all of that and took advantage of the facilities. They are well-maintained and the staff most helpful in providing an orientation and assistance.
All in all, I had an excellent stay. I had the same warm reception at the front desk when I checked out as when I arrived. I can't imagine trying someplace else when this was so attentive and "perfect" for my needs. I'd return in a flash!
I indicated that the hotel is "mid-range" in price -- when I checked prices I explored options and found a rate that was exceedingly reasonable -- on par with some of the better B&Bs and boutique hotels ... don't be put of by the name or the association with Small Luxury Hotels.
Source: tripadvisor.co.uk
An excellent hotel with excellent service. Very enjoyable meals which were well served. The indoor health centre was clean, well managed and very necessary for some exercise. Would like to return in the summer to try the outdoor pool. Yes, a quality hotel but some prices in the lounge / bar seemed a bit too high.
Source: tripadvisor.co.uk
Splendid hotel whose staff were all very good and whose meals were excellent. If the opportunity occurs in the future we shall plan to revisit as it was a pity that this visit was truncated due to illness.
Source: tripadvisor.co.uk
Wonderful dance music and wonderful food, a very enjoyable weekend away entertained by The Pasadena Roof Orchestra! The Grand is in a great location, very close to the prom and a short walk to the town centre.
Source: tripadvisor.co.uk
Extremely high standards regarding hotel & room cleanliness, dining facilities and respect shown to guests by all staff, particularly concierge, who gladly arranged to retrieve my "boxed in " car and thereby enable me to leave early (after breakfast) on the Sunday morning .
Source: tripadvisor.co.uk
The bed was the best I have ever slept in - well done!! Lovely friendly hotel with 5 star service - will be back next year. Will take advantage of your winter special offer of 2 nights for the price of one in 2018
Source: tripadvisor.co.uk
My husband and I took our two year old granddaughter to meet some of her cousins who live in Eastbourne. We took advantage of a two for three deal and stayed Friday to Monday. The staff were, as always, wonderful. The chaps in the car park, the concierge, the waiters in the restaurant were all happy to help and lovely with our little girl.
Source: tripadvisor.co.uk
From the time of arrival till departure, you are treated with a standard of service that other so called 5 Star Hotels should emulate!
This is an Hotel that I will return to time and time again!...............Perfect!
This is an Hotel that I will return to time and time again!...............Perfect!
Source: tripadvisor.co.uk
Excellent old school grandeur and excellent staff. Upgraded suite much appreciated - a heavenly indulgent treat. Spa treatment and staff recommend - very good. Would appreciate adult only time in pool - was trying to escape from children. Excellent food, quick room service and very comfortable bed.
Source: tripadvisor.co.uk
Wonderful stay at the Grand. The entertainment of the Pasadena Roof Orchestra was fabulous, the food was very good and rounded of the celebrations for my birthday. Looking forward to another visit to celebrate my birthday.
Source: tripadvisor.co.uk
Excellent music from the PRO. Fantastic breakfast at hotel. Nice room. Good lounge areas. Attentive staff. Food during the function rather unremarkable and the wait between courses ridiculously long! Dance area less than adequate. Overall, though, a thoroughly enjoyable weekend.
Source: tripadvisor.co.uk
I was greeted by very kind staff and I was made totally welcome. I was celebrating my 80th birthday and the management even sent me a birthday card on behalf of the staff. I was asked regularly if I wanted tea or coffee although there were also facilities in the room. My evening was pleasant spending some quality time next to the open fire with my children and grandchildren who were also made welcome as my guests. Breakfast was rich and very good quality with an extended menu for Gourmets.
Source: expedia.co.uk
Comfortable hotel. Friendly, helpful staff. Wide choice of food. Flat walk into town. Eastbourne has alot a facilities so loads of things you can do during the day and evening. Reasonable 'bus service
Source: tripadvisor.co.uk
The Grand Hotel is beautiful and the service is excellent. It is also well placed to be able to walk to all the places we wanted to see. Some of the guest rooms may need a little up-dating work but the building is the most beautiful ever! We enjoyed a lovely relaxing time in the spa too. Thank you.
Source: tripadvisor.co.uk
The hotel was lovely and the Mirrabella restaurant was fantastic Sadly our bed was far too soft. Should have been a double but it was two singles pushed together which was not good. As someone with severe back problems it made for an uncomfortable stay. Service at breakfast was disappointing as our tea and coffee was forgotten although they did apologise.
Room was fabulous especially the shower. The disappointment will not stop us going again though
Room was fabulous especially the shower. The disappointment will not stop us going again though
Source: expedia.co.uk
Unlike last 2 reviews we had a delicious tea £22 for 4 scones extra jam and clotted cream on request plus teas for 2. But what a delightful retreat the Grand continues to be, & with extraordinarily polite and helpful staff. And I should know, coming here now for 63 years!
Source: tripadvisor.co.uk
The Grand is an hotel run on the old fashioned standards of courtesy and civility. It is one of our favourites. The staff are very friendly and efficient, service is first class and the whole demeanour of tge hotel is positive.
Source: tripadvisor.co.uk
Third visit to the hotel. Love it here. Friendly, helpful staff, relaxing atmosphere while still maintaining that gorgeous luxury feel. Feel pampered and looked after the moment you pull up outside. My daughter and myself come here for a respite night away from caring for my son. Gives us the much needed mother/daughter quality time. We step inside the hotel and don't leave. We make full use of spa facilities, have lunch and then much later, afternoon tea, which you can have as late as 6pm. The rooms are equipped with everything you need from toiletries to coffee. Have never had a disturbed night (always request a quiet part). Plenty of room to sit and have room service if required with comfy arm chairs. Comfy beds. Breakfast is set in a charming setting with plenty of room. Very good choice of continental or the full English. Non rushed atmosphere. Never been during a school holiday, always go term time as I need the peace and quiet.
Source: tripadvisor.co.uk
Great service apart from the reception where knowledge and understanding is desired . Staff very pleasant specially in the restaurant and concierge. Great location and lovely sea views from some of the rooms .
Source: tripadvisor.co.uk
I have stayed at The Grand on several occasions and always look forward to the next time. The hotel has a unique blend of modern facilities within a framework that harks back to the glory days of the hotel industry. The Staff have that magic quality of unobtrusive attentivness. And finally, how many other hotels retain a Palm Court Orchestra? I will be back!
Source: tripadvisor.co.uk
