The Grand Hotel Eastbourne
Latest Reviews
Fabulous place: outstanding staff; lovely big bedroom; comfie bed; they know just how to do it all properly here; good spa, gym and pool if you wish to use them; excellent range of drinks and the breakfasts are outstanding
Source: tripadvisor.co.uk
We were disappointed to find that no provision was made for any Ballroom or Latin dancing. Only Disco type dancing on a relatively small dance floor. However most of the guests were enjoying themselves. The food was less than acceptable.
Source: tripadvisor.co.uk
Overall an enjoyable stay. Excellent location. Staff all very helpful. Food excellent. Rooms are rather dated. The entertainment that was laid on was first class throughout our stay, and the provision of a coach into town was a good touch
Source: tripadvisor.co.uk
Stayed for five days over Christmas and absolutely everything was outstanding. The standards of service provided by this hotel are without equal in the UK. The Garden Restaurant is better than ever, offering a superb dining experience. The Mirabelle is closing for refurbishment but hopefully will not be ruined by being modernised (I was a little concerned that silver cloches have disappeared and the restaurant's signature plates have been replaced by some hideous crackle glazed modern ones).
Source: tripadvisor.co.uk
The food was average and on one occasion inedible (feta croquettes). The service in the restaurant needs to be more efficient as at times we waited up to 20 minutes for our wine and the waiters were slow clearing our plates.
Source: tripadvisor.co.uk
We enjoyed a fabulous two night break between Christmas & New Year, it wasn't our first time so it was great to be back. The service and friendly approachable staff are genuinely happy to help and nothing is to much trouble. Can't wait to go again, maybe for the Eastbourne Airshow.
Source: tripadvisor.co.uk
We had an excellent time with first rate service and will recommend All the staff were helpful and charming which made our stay truly enjoyable. Food was excellent and fairly priced. We’re glad the decor of the Mirabelle is to be refurbished shortly.
Source: tripadvisor.co.uk
Genuinely good in parts - service was excellent, apart from confusion in the car park (blaming us when it was the system, but charges reduced by reception resolved it). Food was fine in the Garden Room, excellent in Mirabelle. Bed was uncomfortable and ill-fitting windows casued a lot of sleep-wrecking noises through the night. The main rooms are glorious and beautifully festive.
A £5 teacake taking 20 minutes to appear was absurd, and that should have been complemented.
Sounds like niggles, and that's all they are, but 5 stars means a niggle-free, or instantly resolved situations.
A £5 teacake taking 20 minutes to appear was absurd, and that should have been complemented.
Sounds like niggles, and that's all they are, but 5 stars means a niggle-free, or instantly resolved situations.
Source: tripadvisor.co.uk
Love coming here; the staff treat you so well you feel you are special! It may be more expensive than other hotels around but you get quality service, and such a Grand building isn't cheap to run or maintain! Just popped in on Sunday for afternoon tea and the experience was wonderful; we took our 6 year old granddaughter to introduce her to this experience! Have also stayed several times. Lovely.
Source: google.com
Had a wonderful day in the health club, facilities were lovely, clean and well maintained. Staff were very friendly and nothing was too much trouble. Towels gowns and flip flops provided were soft and clean, gym had a great variety of equipment with towels, wipes and a water dispenser with plenty of cups available. Back massage was wonderful, the therapist was lovely and the whole treatment was so relaxing. We also had afternoon tea, we requested some alterations to the sandwiches before our visit and this request was noted and double checked on our arrival. Food was delicious and the staff were very attentive. Overall a fantastic experience, I cannot praise the staff higly enough and will certainly recommend this hotel and hope to return to the health club for more relaxing days!
Source: google.com
Amazing.... so luxurious. I felt like a queen. The outdoor pool is so warm and lovely to swim in. The breakfast was delicious. We stayed here for a wedding. The wedding was the spectacular. The hotel serves superb food. Drinks are very pricey though
Source: google.com
Beautiful hotel with history and well refurbished yet keeping it's original features. Staff treat you like royalty. Awesome seafront location in sunny Eastbourne. Lounges, cocktail bar, restaurants, health spa with swimming pool and set in such a beautiful location it's impossible to run out of things to do and see. Especially like their Tea menu.
Source: google.com
The most amazing hotel in Eastbourne! It was my first trip to Eastbourne and I was waiting to visit it since winter and I booked one night over the weekend at the Grand Hotel! Believe me it was worth it! I was travelling a journey, from Edinburgh to Eastbourne so I called the hotel asking them if I could check in early - they said they will try. And guess what? They managed it! The staff out there is extremely polite and humble. They treat you with great humility and compassion. Of course it's one of the oldest 5 start hotel in U.K and the first and only one in Eastbourne. If you want an authentic British experience, you should visit there. Yes it's a a little high on money but if you can afford it, I would highly recommend it. The hotel has a long line of history attached to it and it's well maintained. With great food!
Source: google.com
Beautiful hotel and the service from the staff was impeccable, the dining hall is manificient and made for some great meals. The rooms feel a little dated but the staff were always there to top up anything you might require.
Source: google.com
We have visited The Grand, numerous times over the years. Wonderful hotel and the service is excellent. Unfortunately I have noticed that the supplements on the restaurants menus are appearing more often and are increasing in value. Drinks have also increased, your house Campaign, I believe is now £20 per glass. With respect, I would like point out to the senior management of Elite Hotels that majority of your customers drive BMW`s and Mercedes not Bentley`s and Maserati`s.
Source: google.com
A regal, old-fashioned hotel but certainly old fashioned is intended as a compliment here. Good amenities (pools, gym, etc) and a beautiful dining room and restaurant to match the excellent cocktails in the bar opposite. We were very well catered for by the staff, including our canine companion, and had a very good stay here.
Ideally located within easy reach of a quieter section of the beach and the perfect starting point for a hike up Beachy Head. A stunning hotel in a beautiful location.
Ideally located within easy reach of a quieter section of the beach and the perfect starting point for a hike up Beachy Head. A stunning hotel in a beautiful location.
Source: google.com
Wonderful 5* hotel with incredibly caring staff, super food and an ambience bordering on the Old Colonial style, so probably not to everybody's taste. So if you like silver service and afternoon tea poured for you, then it's manna from heaven.
Source: google.com
Went for afternoon tea here on a Monday afternoon for a special occasion. The staff made us feel very welcome and special, had a great time. The food was brilliant, an amazing experience all round. Would recommend to anyone.
Source: google.com
This rating is for the Mirabelle restaurant rather than the hotel itself. The Mirabelle is the only restaurant my parEnts. My husband and myself all like. A very attractive room, tables well spaced out and good service make this a happy experience for us all. Also not noisy, very good for people whose hearing is not what it used to be!
Source: google.com
Aptly named traditional seaside hotel. Tends to cater to a more mature demographic. Luxurious with great spa facilities in basement. Comfortable well appointed rooms. Live dance band plays next to bar at weekends - there is a small dance floor. Separate ballroom for events has stage but disappointingly small dance floor. Service standards variable - from attentive to lacklustre.
Source: google.com
Views for a hotel room, my god absolutely gorgeous. Bit expensive but only the best can afford this kind of hotel <3
Source: google.com
Very friendly staff. They'll take you all the way to your room and give you a quick tour. The interior is vintage but mostly clean. The bar has a broad selection of drinks available.
Source: google.com
Beautiful and picturesque hotel, worth 5 starts. Once entered in feels like going back in the nineteenth century. The dining experience is quite remarkable. Excellent rooms and service.
Source: google.com
Nice relaxed atmosphere. Exceptional service from all of the staff. Good Spa facilities that were very welcoming on a wet and windy day! Lots of space and relaxing cubby holes to hide away and relax in tranquil surroundings
Source: google.com
Loved being back in this area, especially at the Grand Hotel, excellent, professional staff. Like all British Hotels, I'm always a bit worried about fires, but you just ave to drop all that when you stay in these renovated old places. I'm behind on my posts, was here a few days in mid-September 2016 and then in mid-October 2016.
Source: google.com
