The Grand Hotel Eastbourne
Latest Reviews
The hotel is beautiful and offers everything you need for a romantic break. The spa and treatments are amazing. Two lovely pools and very friendly staff. The evening meal was a little disappointing and the waiting time for service was poor. Overall although expensive a great hotel experience.
Source: tripadvisor.co.uk
Myself and a friend had a 1 night spa break and it was incredible from start to finish. The staff in all departments were well presented, polite and friendly. The rooms were well equipped and very comfortable. We had a light lunch and a evening meal in the garden restaurant and it was all out of this world. There was the lovely addition of a piano playing while dining. Breakfast was also amazing, huge selection and the option to have it in your room for a small charge which we chose. The spa facilities were good. We had a facial and Turkish salt scrub inclufedin our package and we also paid to have a full body massage and the treatments were all fantastic. Needless to say we will be back for another child free spa break.
Source: tripadvisor.co.uk
We came here as an early anniversary time away, from start to finish (well, not quite finished yet) it's been a lovely experience. Before we arrived I worried about what the parking would be like as I was aware of the positioning and questionable parking around the area. When we arrived in the car park it was a very pleasant (if somewhat surreal) experience in that there was a valet who parked up our car for us. I was later made aware that they have have spaces pre determined before you arrive. There was bit of a wait at the reception for our room to become available (after the 3pm check-in time) however she was very apologetic about the situation. We had a gentleman show us up to the room while also explaining where the other areas were...we still managed to get lost in this place. The room is spacious with a good sized bed and fully fitted bathroom with all the amenities you'd expect. The only downside and negative thing I have is the mattress, I'm not a fan of soft mattresses however this is personal preference! The breakfast was lovely, they have a really good mix of traditional and continental, with fresh toast, tea and coffee to order (along with other parts that aren't readily available).
We've used the inside pool which is a fair size, it can get busy however the type of pool area it is means it turns around quite quickly. The outside pool is heated however we've not had a chance to use it.
The hotel itself is within touching distance of the seafront and about a 10 minute walk from the main center. It's a lovely walk along the seafront which you can obviously walk along the entire stretch if you so do wish.
We will realistically return here at some point however it will be when we have the luxury of not having our kid with us again! Haha.
We've used the inside pool which is a fair size, it can get busy however the type of pool area it is means it turns around quite quickly. The outside pool is heated however we've not had a chance to use it.
The hotel itself is within touching distance of the seafront and about a 10 minute walk from the main center. It's a lovely walk along the seafront which you can obviously walk along the entire stretch if you so do wish.
We will realistically return here at some point however it will be when we have the luxury of not having our kid with us again! Haha.
Source: tripadvisor.co.uk
Lovely hotel and food great ambience and lots very facilities
Source: expedia.co.uk
Fabulous service from start to finish. Hotel is beautifully kept & clean. Extra touches to welcome you. Staff attentive without being over powering. Situated in the most amazing location, on the front near walkway in Eastbourne, wonderful views.
Source: tripadvisor.co.uk
My friend and I visit once a year (work and family commitments make it impossible to do so more often). When you step foot into the Grande Hotel you are immediately made to feel welcome. The concierge greeting you with a smile taking your case, the receptionist checking you in, even the maids cleaning as you walk around, all staff greet you with a smile and welcome.
The food and drinks are out of this world. The Gluten Free options were delicious and nothing was too much trouble.
Afternoon tea is a delicious treat and well worth having, book
In advance so you don’t miss out.
The spa offers treatments, gym facilities, and an outside or indoor pool. I can recommend the grande facial, it left my skin soft and glowing.
If you get the opportunity to stay here please take it. Worth every penny and more. We will be back next year.
The food and drinks are out of this world. The Gluten Free options were delicious and nothing was too much trouble.
Afternoon tea is a delicious treat and well worth having, book
In advance so you don’t miss out.
The spa offers treatments, gym facilities, and an outside or indoor pool. I can recommend the grande facial, it left my skin soft and glowing.
If you get the opportunity to stay here please take it. Worth every penny and more. We will be back next year.
Source: tripadvisor.co.uk
... which is what the Wife and I decided to do this past Friday. We stayed overnight and had a wonderful time of things. Supper was excellent (as all food is from the Garden Restaurant). This is one of the reasons we come time and again.If I had any criticism at all, it would be the bed being a little softer than I'd have ideally preferred, but then, if that's my only criticism it's not much, is it?Fantastic Breakfast and the staff were courteous to a fault all throughout our stay. We will be back!
Source: tripadvisor.co.uk
Came here for afternoon tea,was a gift for our silver wedding, the staff were very pleasant and helpful and the afternoon tea was nice,although the cakes weren't great and I'm not sure the scones were homemade,the thing that disappointed me was how tired and shabby the hotel is. I've always wanted to come to this hotel as it looks so grand from the outside but the lounge we sat in needs redecoration and the toilets,although very clean and amazing toiletries,had ripped wallpaper. I just expected something a bit grander. It was still a nice experience just not as grand as I had imagined.
Source: tripadvisor.co.uk
My husband and I stayed here for 1 night just to escape London for a night as it was his birthday and our wedding anniversary. On arrival we were given 2 cards one was a birthday card and one was a Happy Anniversary Card from all the staff. What a lovely welcome and from there the impeccable service continued. My husband had a massage which he said was very nice. We had lunch in the lounge and Dinner in the restaurant. It was perfect in every way. Would definitely stay again and recommend.
Source: tripadvisor.co.uk
I can recommend the Spa B & B gift experience at The Grand Hotel in Eastbourne. My husband and I had a very relaxing time and it felt like we were being treated like royalty! The location is excellent for walks along the extremely pleasant seafront too.
Source: tripadvisor.co.uk
Four of us sat down to enjoy a wonderful evening meal in The Garden Restaurant. Aperitifs in the bar followed by a delicious three courses with some lovely little touches including an unexpected fish cake to try before our starters and attentive but not over the top service. The dining room is beautiful and so in keeping with the traditional style you would expect of such an imposing building on the seafront.
Both meat and fish main courses were enjoyed followed by a sticky orange cake that was fantastic. In this day and age it was such a pleasure to enjoy a fantastic meal in a beautiful setting with good old fashioned service. It’s a family favourite for a special occasion and we have enjoyed breakfasts, afternoon tea and dinners.
Both meat and fish main courses were enjoyed followed by a sticky orange cake that was fantastic. In this day and age it was such a pleasure to enjoy a fantastic meal in a beautiful setting with good old fashioned service. It’s a family favourite for a special occasion and we have enjoyed breakfasts, afternoon tea and dinners.
Source: tripadvisor.co.uk
great staff and lovelycourtesy-love the location-promenade with great walks very relaxing and the staff trained to high quality of politeness, frienliness and service.The cleners a forgoten part of service are great-friendly and always speak! Will come again for longer!
Source: tripadvisor.co.uk
We have just returned from a few days at the Grand Hotel Eastbourne and we were very satisfied. The facilities are good and the staff seem to be genuinely keen to help and to ensure that the guests have a good time. The basement swimming pool is good as is the jacuzzi - there is also an outdoor pool for the really hardy. The rooms are comfortable and the hotel is solidly built so that there are no noise problems.
Source: tripadvisor.co.uk
It was a really nice and special end to our holiday to stay at the Grand Hotel after walking the South Downs way. Our room was nice and spacious. Special touches included evening turn down of the bed so it felt traditional and a great experience. The interior of the hotel is lovely and very grand. It’s a nice experience to stay here. Breakfast was lovely in the large dining room with nice choices.
Source: tripadvisor.co.uk
Amazing three night break that went far to quickly. Staff friendly and helpful nothing too much trouble. The lady on reception went out of her way to get a small fridge sent to our room so my mum could keep her soya milk in it. Can’t praise the hotel enough. Thankyou for a lovely stay. Only complaint drinks at the bar overpriced.
Source: tripadvisor.co.uk
This was our seventh visit and the standard and quality of the hotel was just as high as our previous visits. We had no complaints whatsover. All the staff make you feel welcome and this is just a lovely hotel to stay at.
Source: tripadvisor.co.uk
Fantastic hotel ambiance brilliant food breakfast and dinner great staff great would highly recommend can’t say anything bad at all !! Went on the pier and walked to beach head and went to a show! Great weekend would return!
Source: tripadvisor.co.uk
Lovely building, polite and welcoming staff throughout the hotel. The dinner was average but the breakfast made up for the evening before. The disappointment was the crazy high prices in the bar, it’s not a London 5 star so it put me off and ended up leaving after one drink. And unfortunately, it’s in desperate need for some soft refurbishments, the sofas throughout he bar are old musty tired sofas that wasn’t enjoyable and didn’t complete the hotel. Some attention to these points would no doubt boost this lovely property and certainly revenue, and customer experience.All in all we enjoyed our stay away from the kids but had hoped for alittle more quality whilst respecting the old charm.
Source: tripadvisor.co.uk
A very good, friendly hotel although a little expensive. Very well situated for the theatre district which we made full use of although we were not able to have dinner at the hotel prior to the two shows so we lost our pre-dinner payment. Not good!
Source: tripadvisor.co.uk
Hotel is full of old people with Zimmer frames and mobility scooters. If thats what your looking for then this is the place for you. However, I must say that this is the general impression I got from the whole of Eastbourne. This hotel and town is what it is, its not offensive its just depressing. I'm sure lots of people love it and go back time after time, its just not for me or anybody under the age of 80 years old.
Source: expedia.co.uk
From the arrival at this magnificent building (which in itself is an event) guests are provided with a personal parking space and then escorted to the reception area. After the warmest of welcomes guests make their way over plush carpets to a highly appointed room. It is a magical experience from start to finish. Walking distance from the town, the pier and the promenade, even the sight seeing bus stops outside the hotel should you not wish to drive but enjoy the surrounding scenery, learn about the history and geography of the town and use the hop on/off facility all day long. It is grand in the true sense of the word but the staff have that magic blend of fierce efficiency coupled with charm and courtesy. A perfect hotel.
Source: tripadvisor.co.uk
This is indeed a very "Grand" hotel from a lovely façade, through large public rooms and bar. The bedroom was a bit "tired" with slightly mismatching furniture and a rather small shower room. It was OK and we were only there one night, any longer and we might not have been so happy. The bed was very comfy and the staff were all very friendly and polite. Breakfast was good if a little slow and there is a separate report about the dinning room/meal.
Source: tripadvisor.co.uk
The Grand is an opulent hotel where guest comfort is of the utmost importance. From the moment of arrival to departure, members of staff marry quiet efficiency with charm and courtesy. As if the sumptuous buffet breakfast is not sufficient, opportunities are plentiful for individual preferences. The town, pier and promenade are within walking distance. If guests wish to enjoy exploring the area without having to drive then the hop on/off bus stops immediately outside the hotel. This takes in the town itself but also further afield such as Beachy Head, Burling Gap and East Dean.
If a perfect weekend break were to be required in England then The Grand Eastbourne would be hard to beat.
If a perfect weekend break were to be required in England then The Grand Eastbourne would be hard to beat.
Source: expedia.co.uk
Dining at the Mirabelle this week was not the same exquisite fine dining experience we were ever used to. Very expensive for how the food was prepared and presented. Service was second to none as usual though. This was our favourite place to dine, although living over an hour away, it was always worth the trip. Sadly we won't be returning and will look for another restaurant when we fancy a special treat for us as a couple or to meet friends, as we did in this occasion after raving about the food!
Source: tripadvisor.co.uk
Good location. Very comfortable. Tired elegance but wonderful service.
Source: expedia.co.uk
