One Answer Insurance

4.9/5 based on 2490 reviews
Latest Reviews
Finally an insurance company that actually does offer competitive prices! Also fantastic customer service. My advisor Joseph Odubade was very helpful & professional. I hope to be a long standing customer
thebestof.co.uk
Source: thebestof.co.uk
Rebecca was very helpful and understanding with my case. She was really willing to find the best solution to help me.
thebestof.co.uk
Source: thebestof.co.uk
I have been using One Answer for years. Their customer service is fantastic. They rapidly get back to you, always answer your question in full, and are very competitive on price . Very happy to recommend One Answer.
thebestof.co.uk
Source: thebestof.co.uk
I want to inform you of the excellent service I received from Joseph Odubade with regards to code information required. Joseph was very professional, extremely efficient and polite. He would email me regularly keeping me updated and helped me when I was having difficulty obtaining the information. He guided me efficiently which saved me a lot of time. I was so impressed with his level of service.
thebestof.co.uk
Source: thebestof.co.uk
Rebecca was kind and professional. She made my insurance seem easy when I wasn't sure what I needed to do and I can't thank her enough. Very Impressed with 1 Answer!
thebestof.co.uk
Source: thebestof.co.uk
They really try to help and do their best to put your mind at ease.Things can go wrong but they have always been good to talk to, proffesional and understanding. and they have never been beat on price.
thebestof.co.uk
Source: thebestof.co.uk
Daniella was efficient, helpful and sounded fit
Jon Cook
thebestof.co.uk
Source: thebestof.co.uk
Fantastic customer service on phone and in office. Have been with one answer from day one. Highly recommend.
thebestof.co.uk
Source: thebestof.co.uk
I just want to say a big thank you to Rebecca for helping me every way, she’s given me time to think when I cried, she’s has been really understanding with me even though I was really angry with all the mess that happend with my insurance.. she’s taken on the my problems and made it hers which is very hard to get in insurance company’s, she also has managed to help me with the payments.. most of my calls was with Rebecca and I will rate not 5* but 10*! She has been good with everything and I thank Rebecca for being there and solving and helping me every step! Love Tahera.
thebestof.co.uk
Source: thebestof.co.uk
Their customer service is fantastic, and their prices are competitive - exactly what you want. In particular, I want to recommend Joseph Odubade who I dealt with. He's polite, friendly, very efficient and always answered my questions thoroughly. You can tell he really cares about his job. I hope his manager reads this review! Businesses survive not only because of their products, but because of the staff members in the organisation.<br>Highly recommend 1answer!
google.com
Source: google.com
what an amazing company , very helpful ,
google.com
Source: google.com
Very helpfull service. Bend over backwards for you. Both people I spoke to ash and drew very helpfull found me a competitive price. Rang when they said etc would defiantly recommend.
google.com
Source: google.com
I was very very impressed by the phenomenal customer service from Mark Cozen's, his ways of selling you things is incredible, not only did he get me the best quote out there! He made me feel proud taking out the policy, very kind chap, highly recommended to everybody, no stutter in any of his speech very confident 10/10 for the lad.
thebestof.co.uk
Source: thebestof.co.uk
Had the pleasure of speaking to Scott today for my grandsons car insurance. Very helpful, friendly, polite and extremely professional. Went out of his way to find the best quote. Rang back promptly with new quotes. Will certainly use your services again based on today's experience.
google.com
Source: google.com
I'm next to uninsurable. If I go to Go-Compare or the like for insurance on a standard 1.4 hatchback, I receive quotes asking for around £10,000 a year. With specialists such as BeWiser I can still expect to pay £250-£300 a month. With Oneanswer they were able to offer me quotes of £100-£120 o a Sunday afternoon. I had only just got my insurance that low BEFORE my ban. My broker was Drew Reed and he pulled all the stops out and bent over backwards to get me the best price. HIGHLY RECOMMENDED!!!
google.com
Source: google.com
Staff are brill, especially Rebecca who took time to ensure the problem I had was resolved
google.com
Source: google.com
Pleasant and helpful, very reasonably priced.
google.com
Source: google.com
Drew was very helpful sorting my insurance out today. We had a laf and a joke and dident make the phone call boring like most people do.
google.com
Source: google.com
Fantastic customer service , Drew went over everything , answered any questions I had and was very patient when I had to put him on hold a couple of times x would recommend he was great and didn't have me hanging on the phone x
google.com
Source: google.com
Great company to deal with found me cheap car insurance same day.. 100% would recommend to people 5 star
thebestof.co.uk
Source: thebestof.co.uk
I had quite big problems with my policy when I originally took it out (overzealous sales advisor) but the problems were quickly ironed out by Rebecca (customer service agent) dealing with me who went the extra mile at a very quick pace to make sure my policy met my needs and documents were received extremely quickly - Thank you, I am very grateful to you.<br>Overall happy with price too.
google.com
Source: google.com
It wasn't an instant service I had to wait approx 15 mins for lovely Katie to answer. I had given up and sent an email while waiting querying the same miscommunication between departments Hopefully everything has been sorted now.<br>All personnel I have been in-contact with have been professional, polite and reassuring. I hope communication between departments improves as this is the only thing that lets down the excellent service One Answer provides.
google.com
Source: google.com
Rebecca was incredibly helpful, listening to my problem and finding a solution that worked for me, keeping me fully informed along the way.<br>Great Service!
google.com
Source: google.com
Dealt with both Martin and Aaron at OneAnswer and both were more than helpful !! Could not have asked for them to get me a better deal on my car insurance. Both Martin and Aaron were always honest about the situation and quotes, always quick to get back to me and made me feel like they truly wanted to get me the best deal. Thank you very much to both for delivering exactly what you promised !
thebestof.co.uk
Source: thebestof.co.uk
Adam Buchanan was a pleasure to deal with an sorted a policy and premium out that I would have previously considered near impossible to obtain. Quality service, hopefully enjoy this year's policy with you and look forward to renewing with yourself next year if this year is fault free. Thanks again!
google.com
Source: google.com
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🎉 Celebrating 10 Years of Excellence! 🎉
04/02/2025

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