The Burlington Hotel
Latest Reviews
Reasonable price, great location with convenient parking but in need of updating.
Good location & friendly helpful staff.
In need of updating, very tired and run down decor & facilities.
Source: booking.com
Location
Size of lift
Source: booking.com
Hit and miss
Location and staff
Stayed two separate nights away that weren't planned, due to work, first night lovely comfortable bed and great shower, second night in a different room on top floor, water pressure to shower was awful and bed was so uncomfortable that it left me with back pain.
Source: booking.com
all in all good value for money. 7/10
the location was excellent, right by the pier. the staff were efficient and very helpful. the reception area and entrance were well cared for as was the dining room and bar. the room was large and well heated and supplied with coffees and biscuits as required. breakfast was self service and fairly standard. just round the corner was a pedestrian area full of restaurants
for private parking please translate as £6.00 / day. the exterior needed a coat of paint and some TLC. but being a grade 2 listed building, i can imagine that all sorts of permits are required and may not be so forth coming these days. the bathroom was a bit small, more of a galley bathroom but adequate
Source: booking.com
Clean comfortable warm
Needs a lick of paint
Source: booking.com
My stay was perfect. The room was clean and I had a beautiful sea view which I didn’t expect. Staff are the best.
A fabulous hotel, perhaps in need of a refurb. The staff are great, very friendly, efficient and helpful. Location is superb. I won’t stay anywhere else when I’m in Eastbourne.
I loved everything.
Source: booking.com
Lick of paint wouldn't go a miss
Rooms clean and tidy
The room needs some tlc. TV was on a table and looked wonky.
Source: booking.com
Location
Breakfast
Source: booking.com
The bath was great 👍
TV did not have Internet so could not watch any Internet signal hit am miss
Source: booking.com
Excellent all round!hotel needs a makeover really!beautiful old place. And staff at reception and bar etc!fantastic!Frid and friendly!also provided me with a battery operated fire alarm!exserrvvice food also both b.fast and dinner could not fault!Great presentation!
Source: expedia.co.uk
Although the staff were friendly and courteous the hotel itself is run down. It’s obvious that improvements have been attempted. But in a half hearted attempt. Paintwork peeling off work work, one bedside table renewed but not the other, mouldy silicone in the shower, heating not sufficient even with an extra plug in electric heater.
Source: expedia.co.uk
Great location, friendly staff.
Old windows let a lot of noise and cold through.
Source: booking.com
We were give room 130 initially but this was above a generator. The noise was horrendous. We spoke to reception and were offered to change room immediately. Had 405 (sea view). Reception were super helpful although room 130 should not be used unless deaf.
Nothing that wer didn't like. Hotel is a little tired but it was clean.
Source: booking.com
Really quite disappointed, hv stayed many times befor but this time I don’t know why they opened if they unable to cater
Location is great
Lift not working, no heating in the common areas and no buffet breakfast
Source: booking.com
Beautiful hotel
Had everything we needed The heating wasn't working properly
Had everything we needed The heating wasn't working properly
Source: booking.com
Friendly and helpful reception lady on Friday evening
Source: expedia.co.uk
Would be nice to have hot water in room 338 and central heating needs bleeding as top hall was cold, otherwise a good stay
Source: expedia.co.uk
I have visited the Hotel several times in the past few months and I have been always made welcome by the friendly and he
Location
Clean and with excellent service
Source: booking.com
Location good. Staff pleasant.
It was cold. A bit dated now.
Source: booking.com
refurbished room ,lovely and warm ,and comforable,check in and staff were so accommodating.Breakfast first class multiple choice cooked to order five stars
Source: expedia.co.uk
Relaxing
I have always stay at the Burlington over the years. My first choice always.
Relax atmosphere and a position so near the pier
Source: booking.com
Though the hotel is somewhat dated we had a very pleasant room and the staff were very helpful
Excellent breakfast, comfortable room
Water in shower not very hot
Source: booking.com
My elderly parents needed a short break and we booked a room here. What made it a positive experience for myself and my olds was the two wonderful ladies at reception. Both could not have been more kind and helpful when dealing with them and me, both are a credit to the hotel. Thank you both for being so caring.
Source: tripadvisor.co.uk
Only letdown this visit was the low water pressure on the shower in the room
Source: expedia.co.uk
Excellent location. Attentive staff. Not very busy on days we stayed. Would use again
Location
In need of an upgrade.
Source: booking.com
