Burlington Hotel

4.1/5 based on 2110 reviews
Latest Reviews
My experience here is certainly better than last year.. We arrived from London Gateway around 2pm it was a good run down. My room is spacious and clean. The Hotel is lovely also the Staff, the Food has been brilliant, entertainment also good, definitely will consider returning next new year....
google.com
Source: google.com
The Hotel was okay Our bedroom was freezing. The radiator didn't work so they brought us a small electric heater that did no good at all as there were 3 windows from floor to ceiling .The draught through them was awful I complained again and was given another small electric heater .On the Thursday afternoon they offered us another room which was pointless as we were going home Friday morning. This is the second time we've stayed at this hotel and the second time our bedroom was cold We heard other couples complain about being cold .Such a shame as the restaurant and staff were great and entertainment was good .But won't be staying there again
google.com
Source: google.com
I've not personally stayed here but my relatives have and they love it here. It's been recently refurbished which instantly puts it ahead of many other hotels in Eastbourne. Add that it right next to the pier, has great views, marvelous entertainment and all for a reasonable price. It's not 5 star in the traditional fashion so I've not given it 5.
google.com
Source: google.com
Unbearably hot, everywhere but mainly in our bedroom. There were hot pipes in the wall in our room that produced an unrelenting heat. All other sources of heat were turned off and the windows opened as far as they would go but it was hotter than in last summer's heatwave, the only difference being that then we had summer clothes but now, being December, we only had warm winter clothing with us. We had a fan eventually but that only seemed to circulate the hot air. The heat in the dining room was such that people were fanning themselves with the menus. The food was generally homely but good enough, although the tables were much too close together to have a private conversation. Other than that the hotel was comfortable, the Christmas decorations pretty and the position, on the sea front, near the pier and a short walk from the centre, was very good.
google.com
Source: google.com
Stayed here for 3 nites mid Jan 2019 and found it much better than some reviews we had read. Good location, clean, tidy and friendly staff. Rooms being updated slowly so when all finished will all be lovely.
Restaurant clean and tidy and staff helpful and friendly. Entertainment was ok. Bingo most nights.
Not sure how but did experience being glutened on Sunday evening (I am coeliac). After dinner we sat in lounge and my stomach slowly started to feel uncomfortable and started to bloat. I looked 6 months pregnant! I said to my brother and his wife "oh no not again this happened at the Melrose".
I was fine on the other two evenings so whether they cross contaminated or gave me something with gluten in I don't know.
I will from now on make sure I ask each evening that they are positive it's not been contaminated or contains gluten.
But it will not deter us from going back.
We had an issue with our room on arrival but got moved quickly to another as the first room smelt of cigarette smoke. Our new room was 136 but did experience on day of departure a person from room 237 got off on first floor and opened our room door with his key. He was just as shocked as I was. Told reception so hopefully that will get sorted. Just glad I was not undressed ☺
google.com
Source: google.com
The Hotel is situated on the seafront near to the Pier and within easy walking distance from the town centre. With it being an old building some parts need some TLC. I am not sure sure it is worth paying the price for a room upgrade for what you get. Most hotels I have stayed in provide shower gel and toiletries in the bathroom here you either take your own or they will sell you some. Breakfast was very good with a reasonable choice. Evening meal had a small choice of main courses which where ok but nothing special. Evening entertainment was better on some nights than others. Overall I would rather pay a bit extra and stay in a Coast & Country hotel which I think are far better than Bay Hotels.
google.com
Source: google.com
Good friendly service if a little slow at dinner times. Clean comfortable rooms but some areas could do with a lick of paint. Entertainment impossible to see from some areas but this could be improved with a large TV and a camera on the act
google.com
Source: google.com
If you're allergic to strawberry, and don't like marmalade, then bring your own jam for breakfast because apart from honey, those are the only options for your toast. Food ok, better than most of these hotels.
Right by the pier, great views to waterfront.
And, added bonus, free WiFi in the rooms, as well as the hotel!
google.com
Source: google.com
We had to go down to Eastbourne, as my father-in-law, had been taken seriously ill, while on holiday, at The Bay Burlington. He was taken to Eastbourne General Hospital. The staff at The Burlington, have been absolutely fantastic. I would definitely recommend this hotel. Great place and great staff.
google.com
Source: google.com
Great place to relax , dancing in the evening , good food. Entertainment let down once again by Debbie Lee James, she managed to clear most of the guests from ballroom in less than 20 minutes. Ruined the evening.
google.com
Source: google.com
Went on a Shearings holiday. Great location opposite the pier and a 2 min walk to the main shopping area. Rooms clean and spacious with comfy beds. Food very good as was the nightly entertainment.
google.com
Source: google.com
Ground floor areas generally very nice but our room was very shabby. Tired decor, worn patches on the chairs, cracked washbasin in the bathroom and black marks around the bath.
google.com
Source: google.com
Hotel was very nice we booked a sea view premier room which lived up to our expectations
Now for the not so good bits entertainment is very hit and miss and aimed at an older generation and most nights dancing was to ballroom music and the floor was empty most of the time.
google.com
Source: google.com
We went with shearings coaches for 4 days, enjoyed our stay very much,Hotel warm and comfortable good food,There was plenty of choice for gluten free food just speak to the staff in the restaurant.Entertainment good and very friendly staff.Rooms cleaned every day thank you for a lovely weekend.We would definitely recommend this hotel .
google.com
Source: google.com
Great hotel and smashing staff. Entertainment man mark is amazing...just like Alan Carr's big brother. Very enjoyable stay
google.com
Source: google.com
fantastic hotel good food first class staff and just across road from the beach what moor could you want. room 109 great
google.com
Source: google.com
Lovely hotel ,food very good ,rooms very clean ,couldn't ask for more !! Will definitely use again.
google.com
Source: google.com
Lovely nice food. Pleasant staff. Although rooms are basic for standard plus.
google.com
Source: google.com
Very close to shops and on the sea front. Ideal to use as a base to sightsee.
Food is good and the view better but the rooms are a little tired.
google.com
Source: google.com
Just returned from eastbourne with shearings great time great hotel staff very pleasant our room was great too brill sea views very gentle journey bit of hold up but corley much much better than stretton hopefully book again for next year will want same room tho if possible thank you
google.com
Source: google.com
Hotel is in need of some referb. Service in the restaurant was very poor every night people complaining. Entertainment was good enjoyed Mark's sense of humour
google.com
Source: google.com
Place OK for beach staff could do better had to wait 30 minutes to be served, no space between table, too many pushed in made it hard for the elderly
google.com
Source: google.com
Sea view room food good room good staff very good. Main areas in much need of refurbishment.
google.com
Source: google.com
Food very good for price staff exelent. Very tired building held together with paint. food highgean 5 star.
google.com
Source: google.com
Although the rooms where nice and the entertainment was not bad our dining experience need a lot to be decided.
google.com
Source: google.com
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