The Burlington Hotel

4.1/5 based on 7351 reviews
Latest Reviews
It was beautiful hotel needs a bit tlc but very good value for money It was all good
booking.com
Source: booking.com
Nice and comfortable Clean and friendly staff The only thing I can fault is on the final day I asked about paying for parking and they said I didn’t need to and then I was fined £50 for not paying it.
booking.com
Source: booking.com
Great location and good value but sad to see such a once fine building in a state of decay. Great breakfasts. Comfortable beds. Central location. Evening entertainment. Own large car park. Friendly staff. Lovely sea view. Many and varied restaurants nearby. Crumbling building. Many areas need cleaning better. Minute lifts, only one of which working. General lack of maintenance. Poor Internet reception.
booking.com
Source: booking.com
very nice good breskfast decor needs a little update
booking.com
Source: booking.com
Very nice service at the reception upon arrival, as well as with inquiries.
There is a room where you can store wheelchairs, scooters etc.
Wheelchair access is far from the reception, at a side door in the hotel that leads into the restaurant. Man calls a click and someone comes and opens, maybe.
Nice large room, but it's all very worn and needs maintenance.
An elevator is broken, so the entire hotel uses 1 elevator, where there can be a maximum of 2 people. This results in a constant queue at the elevator.
The whole concept of dinner makes no sense to a European, maybe the English are just different. In the restaurant there is only a fixed menu, in the bar across the way, you can get à la carte but you have to sit at small lounge tables. ???
Worn out, worn out, worn out.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Grand old lady of a hotel, location fantastic, breakfast fine. Decor a bit dated. Extremely good value for money !
booking.com
Source: booking.com
Lovely and close to shopping centre.
booking.com
Source: booking.com
Excellent breakfast. Relaxed buffet. Always plenty of well presented produce, especially the hot options.
Room comfortable.
The lift was very small and claustrophobic so used stairs. Bit of a climb to 4th floor.
booking.com
Source: booking.com
Reception. Location The shower was terrible. Water pressure so low I couldn't rinse my hair.
booking.com
Source: booking.com
Great location opposite the pier on the seafront, breakfast was fine and large selection to choose from
Our room was on first floor with lovely view and was clean and one of the most comfortable beds ever
Hotel overall is looking a bit tired and needs updating but the price we paid for a one night stay was very reasonable
tripadvisor.co.uk
Source: tripadvisor.co.uk
I had a really lovely stay at The Burlington Hotel in Eastbourne. I did have an issue with my room when I arrived, but the staff were absolutely amazing and dealt with it straight away, moving me to another room without any fuss.
The staff were friendly, helpful and made me feel really welcome throughout my stay. The breakfast was also delicious, with plenty of tasty options to choose from.
Overall, I was really impressed with the service and how quickly they resolved the issue. I would definitely stay at The Burlington Hotel again and would happily recommend it to others! 😊
google.com
Source: google.com
Ok let's start with price..excellent..
100 years ago it be the dogs B...
It's an old building, opposite a beautiful beach n sea.
Great stay with my partner..
google.com
Source: google.com
Beautiful old hotel in need of some major renovation. The rooms are spacious and updated, but lack certain amenities that are common in most modern hotels. The carpets definitely need replacement. But we loved the ambiance of this old gem and it must have been really something in its time. For the price it's a bargain and the location is awesome.
google.com
Source: google.com
Lovely hotel more or less opposite the Pier. Yes its a bit dated and could do with a lick of paint but its in a great position. Food was ok nothing to shout about. No mushrooms at breakfast that's weird and the bacon and black pud seemed to be cooked on one side only.
Staff are brilliant 👏
Only down side the bigger lift is still out of action and the only lift available says maximum 4 people ha no chance, as most of the patrons are of the older age, you can fit 2 people or one with a suitcase. I did see people with wheelchairs and zimmer frames struggling to get in.
google.com
Source: google.com
Great location, great reception when we arrived . Great breakfast £20 for one night for out dog seems a lot to pay
booking.com
Source: booking.com
Lovely location and staff but in desperate need of a deep clean and modernising Great location. Staff are lovely, very welcoming and friendly. Good to have parking behind the hotel. It’s in desperate need of a deep clean and some modernising. Only 1 of 2 lifts worked and the one that did could only just fit 2 people and was incredibly slow.
booking.com
Source: booking.com
Would definitely would stay again! I had a really lovely stay at The Burlington Hotel in Eastbourne. I did have an issue with my room when I arrived, but the staff were absolutely amazing and dealt with it straight away, moving me to another room without any fuss.

The staff were friendly, helpful and made me feel really welcome throughout my stay. The breakfast was also delicious, with plenty of tasty options to choose from.

Overall, I was really impressed with the service and how quickly they resolved the issue. I would definitely stay at The Burlington Hotel again and would happily recommend it to others! 😊
The building itself was a little warm during my stay, but I can imagine it being lovely and cosy during the winter months!
booking.com
Source: booking.com
Delightful The hotel is ideally situated on the seafront. The staff are always friendly and helpful. None
booking.com
Source: booking.com
Tne Burlington hotel haven for me Great staff and great service Nothing
booking.com
Source: booking.com
Its not the Ritz bit comfortable . Location very good . Choices at dinner good some evenings but disappointing once or twice. Safety bars on the bath no high enough for using the shower . Breakfast very greasy . All staff friendly.
booking.com
Source: booking.com
A lovely stay at the Burlington hotel The room was very spacious and having a dule aspect view it was amazing, the bed was very comfortable and having a separate shower from the bath made it so much easier for us. All the staff we met were very friendly and helpful. The breakfast was one of the best I have seen, plenty of choice be it full English or cereal. The Burlington Hotel is a grand old lady well over 170 years old and as such she is in need of a little TLC in places. the main issue was one of the lifts (the larger of the two) was not working, so moving suit cases to & from our room was difficult.
There only seamed to be a gents toilet on the ground floor and no ladies toilet, the only one my wife could find was down another set of stairs which was difficult not only to find but to get to. As most of your gests are elderly it maybe something to look at.
booking.com
Source: booking.com
A week In Eastbourne Location and it was a pleasant atmosphere Things were a little dated and the disabled facilities were non existent
booking.com
Source: booking.com
If you want a reasonable hotel in a very central location , the Burlington is a good choice Friendly staff and a very good location right on the beach front. Shops and restaurants just around the corner .
Breakfast was nice - good choice of buffet options .
Decor was a bit dated and dinner was not great ( we booked a package) with little choice and not great food .
booking.com
Source: booking.com
Needs money spent on it. Will say breakfast was good Close to seafront Needs a lot spent on it. Our bathroom needed a really good clean especially the skirting boards and pipes. The shower cubicle needs replacing very dirty. Carpet was badly stained. Lift was out of order. We were using the service lift which would only hold three people. There was always a queue waiting. Not everyone can walk up three flights of stairs. A lady I was talking to said it was the same the last time she came
booking.com
Source: booking.com
Brilliant As always a lovely stay All was good. Staff great
booking.com
Source: booking.com
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