Burlington Hotel

4.1/5 based on 2063 reviews
Latest Reviews
Fantastic attentive staff. And amazing location
Would definitely stay again.
google.com
Source: google.com
Enjoyed 5 nights at this hotel. One small downside about the single rooms, the beds are way too small with unstable bases, causing some difficulty in sleeping. The upside were the staff. Always cheerful and willing to help. Dinner, Bed and Breakfast at £86.60 each day is a very good deal in Eastbourne. I look forward to my visit next year.
google.com
Source: google.com
The hotel rooms are not the same as the pictures shown when you book and the parking is limited and not large enough for the entire hotel you may have to pay for parking on the main roads if you can find a space.
Location wise, it's right on the sea front, so I can't complain about that, and the night staff were awesome and couldn't have been more helpful and friendly.
google.com
Source: google.com
Great place to stay. OK it's not the Savoy but it was comfortable and with breakfast and a 3 course dinner every night on the sea front self drive. I t was Excellent value for £250 for4 days stay.A bargain holiday! Plenty of eaterys , lare shopping centre and not too loud or busy area. A great break.Try it folks!
google.com
Source: google.com
The hotel is in a great location, right next to the beach and pier! Service was good. The room, however, was not clean. We thought that we had booked a room with one double bed, but it had two single beds. This wasn't a huge deal for us, and we decided to just push the beds together. When we moved the bed, we noticed that the floor underneath the bed was quite gross. There were stains all over the carpet where the bed was and it had not been vacuumed (photo added). We asked the staff to vacuum it the next day, and thankfully they did.
The sheets and towels were clean. Although we did not stay in an ocean view room, we were right on the corner and got some view of the ocean. Our room was weirdly placed, so we were right next to stairs and we needed to go through two doors to get to our room (other than the three doors from the elevator in the main hallway).
If you are fine with a room not being very clean, it is a cheap place to stay and the location is great. The sheets and towels were clean. As mentioned in other reviews, the whole place is run down. Did not talk to the employees much, nor ate at the hotel, but the service we did experience was good and the employees were helpful.
google.com
Source: google.com
Better inside than out, great location
google.com
Source: google.com
Hi we have just returned from the burlington hotel. The staff location we cannot fault.the only think we disliked was no window to open or vent in the bathroom and the black mould.but we would come again
google.com
Source: google.com
The outside needs some tlc.
Room 444 the lift is by this no good for sleeping
Clean and tidy
Helpful cheerful staff
google.com
Source: google.com
The staff were amazing nothing too much trouble and very friendly
google.com
Source: google.com
Our first room was at the back, dark, grungy and the window backed onto the fire escape which blocked out most of the natural light... I actually felt depressed going back to this room. I don't believe it should be let out or if it is, it be made crystal clear what you're getting and should be considerably less than they were asking for it. Nothing like the photos of the rooms for when I booked. So I asked to change and was told it would be £15 to get a sea view room which was bright and airy in comparison but they didn't actually charge me for it which was decent of them. The sea view room was actually pretty good but still felt like the whole place is getting run down.
Overall the hotel is rundown and needs some TLC to bring it back up to feel worth the money.
The staff are very helpful but you can't help feel they are restricted by some of the management decisions. For example, they had a live singer in who's pretty good but the bigger, better stocked bar with more drinks options was closed. I was in the other bar and several customers asked for drinks that were only available in the bigger bar to be told they couldn't have them as it was shut. Not great commerce in my book.
The location is great, perfect even and thankfully they have parking but it is £6 a day extra...
google.com
Source: google.com
This hotel is overlooks the lovely beach.The singer in the evening was so good most of our group of 30 who don't normally dance ended up on the dance floor.
Nicki at the reception was so welcoming and helpful.
The kitchen staff and waiters went out of their way to cater for our group which had vegetarian, vegan and gluten free diets.
The rooms were clean and tidy.
The hotel is dated and deserves and upgrade and more lifts.
But overall thank you all for a wonderful stay.
google.com
Source: google.com
So, my room has clearly had a fresh like of paint, but the windows need something doing too bring them up to date, TV in the room is basic but working, water for the shower is a low flow, staff friendly and sea views are great
google.com
Source: google.com
Another good example of a hotel on the seafront.
google.com
Source: google.com
Rooms are poor and need refurbishment. Creakiest floor boards ever. Floor also in room was not level. Staff great but cannot rescue this place.
google.com
Source: google.com
Great stay at this Hotel .
Good value for money. Nice large room overlooking the sea
google.com
Source: google.com
Room needs updating. But good for a weekend break. Me and the wife had a lovely time
google.com
Source: google.com
Very old hotel, looks like from titanic movie inside😁 But relatively large rooms, good prizes, there is everything you need and above all, a super place in the first row from the sea!
google.com
Source: google.com
Bien sûr cet hôtel doit être rénovée
Mais quelle charme.
Nous avons passé un bon séjour.
google.com
Source: google.com
Based in Brighton, just needed somewhere to stay overnight due to work commitments. Low score reviews nearly put me off booking here, but glad I I did. For the minimum price I paid based on nearby properties - huge clean room and bathroom, sea view, all amentities. Working TV, extra pillows, hair dryer, iron, coffee machine, hot chocolate, morning treats as cookies, bottles of still water. And not last very friendly service at reception checking in late at night. Expected the bare minimum and was pleasantly surprised. Will definitely be staying here again.
google.com
Source: google.com
Had a great time with my family on our 5 day break really helpful staff & polite yes I would recommend 👌
google.com
Source: google.com
Second visit ,had wonderful sea view ,like location for the town
google.com
Source: google.com
Staff were great hotel needs a lot of work
google.com
Source: google.com
This place could be amazing. The hotel is old and run down. In dire need of TLC. The owners should really invest in this place. However, the staff were amazing. So friendly and helpful and made the stay better for us. They went out of their way to talk to us at breakfast and were polite throughout. The male receptionist was really nice, he changed my room when I wasn't happy to a much nicer one. I can't fault the staff, and i take my hat off to them for making the best out of what they have to work with. 10/10 for the staff team.. They deserve a raise...
google.com
Source: google.com
Very close to beach and pier. Very good location.
Front staff were very nices.
Room smell funny and bed were hard. Need bit of touch up. Rust in shower.
Noise travel and door had wind open at bottom allow lot of noise through
google.com
Source: google.com
Bathroom flooring very suspect (not level but more concerningly, different vinyl flooring types and not sealed)
Windows dont fit well.
creaky floors (in the room and above)
Comfortable bed though and great view!!!
google.com
Source: google.com
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