The Burlington Hotel
Latest Reviews
Hotel is old school with lots of character. We had pleasant stay in the room with sea view. Room bathroom was clean and bed was comfortable bedsheets was crispy clean. Staff was friendly and efficient ( barman was a top bloke and he accommodated our strange request to mix up our peanuts in the caffe cup )
If you need clean bed and bathroom and be in the prime position this hotel is value for money and yes we will be back.
If you need clean bed and bathroom and be in the prime position this hotel is value for money and yes we will be back.
Source: tripadvisor.co.uk
Hotel needs major upgrade some of staff not happy
Source: google.com
Hotel needs major upgrade some of staff not happy
Source: google.com
Room I had had a sea view and was great, the bathroom was a bit narrow but didn't cause me any issues. Breakfast was great.
Source: google.com
Room I had had a sea view and was great, the bathroom was a bit narrow but didn't cause me any issues. Breakfast was great.
Source: google.com
Having read all reviews about the Burlington hotel I can’t understand why the negative reviews. I have just brought a group of 38 people and I can’t praise the hotel enough.
All the staff from the management, reception staff and all their waitresses and waiters were very professional. After a few teething problems on arrival which was sorted out almost immediately our stay was excellent.
The food from breakfast to evening meal was superb and just right for our needs as a group.
Entertainment was very enjoyable and made our stay very relaxing.
I will definitely recommend the Burlington hotel and will definitely return.
All the staff from the management, reception staff and all their waitresses and waiters were very professional. After a few teething problems on arrival which was sorted out almost immediately our stay was excellent.
The food from breakfast to evening meal was superb and just right for our needs as a group.
Entertainment was very enjoyable and made our stay very relaxing.
I will definitely recommend the Burlington hotel and will definitely return.
Source: tripadvisor.co.uk
Food was nice and staff were very friendly
Source: google.com
Food was nice and staff were very friendly
Source: google.com
I recently visited Eastbourne with my Sister and we stayed at The Burlington. The prices were reasonable and the hotel itself is nice, if a little dated.
The staff were very friendly and helpful and were checked in very quickly. We were also given helpful advice regarding parking.
We opted for the breakfast and evening meal option. The breakfast I must say, was lovely. A great variety of choice and plenty of it! The evening meals weren't so great. The food was nice, but being vegetarian, we only had one option each evening and they were a bit samey - one nice was Mushroom Risotto and the next was Mushroom Stroganoff. Not sure what would have happened if we had been vegan! Still, it was tasty enough for what it was - we both agreed that we'd probably have opted to go out to local restaurants in the evening had we known - there are plenty of lovely looking restaurants in the immediate vicinity.
Over-all a very pleasant hotel - the staff were the best thing.
The staff were very friendly and helpful and were checked in very quickly. We were also given helpful advice regarding parking.
We opted for the breakfast and evening meal option. The breakfast I must say, was lovely. A great variety of choice and plenty of it! The evening meals weren't so great. The food was nice, but being vegetarian, we only had one option each evening and they were a bit samey - one nice was Mushroom Risotto and the next was Mushroom Stroganoff. Not sure what would have happened if we had been vegan! Still, it was tasty enough for what it was - we both agreed that we'd probably have opted to go out to local restaurants in the evening had we known - there are plenty of lovely looking restaurants in the immediate vicinity.
Over-all a very pleasant hotel - the staff were the best thing.
Source: tripadvisor.co.uk
I booked with lesuire time coach company th hotel rooms clean plenty of hot water food was good waiter's in the restaurant good if you needed any thing all you hat to do was ask only thi6 that let the hotel down was the lack of heating in the hotel they had portable heaters as you walk ed in to the hotel but the hotel rooms were frozen I went down the reception to why an was not given a clear answer I was given a portable heater the thing there was a lot of older guests on our coach and in the hotel that booked independently and not every one had a heater didn't not have that many heater to go round that sort the heating out because I won't be booking this hotel again noting the winter
Source: tripadvisor.co.uk
Upgraded to Deluxe Sea View room. Unfortunately not - room was really standard. Was cold when we arrived and still not particularly warm later in the evening. Attention needs to be taken by Housekeeping. Restaurant staff very good food was ok.
Source: tripadvisor.co.uk
Just returned from a short stay at the Burlington Hotel at Eastbourne. Was there last year and gave it a one star review. Found on this visit the hotel has been greatly improved with friendlier staff, a refreshed ball room, improved food and the entertainer on Tuesday evening was great fun with his quiz and singing. He got most of the guests up dancing.
Source: tripadvisor.co.uk
We had a lovely lunch on the beach-facing patio. Just arrived in town. Phillip went out of his way to welcome us while serving beer and lunch, and to give us all the information we could have hoped for about the area. Really special service he provided.
Source: tripadvisor.co.uk
This was my second stay at this hotel. It's in a fantastic location right on the seafront.
Check in was quick. Staff were really pleasant.
Unfortunately when I went into my room, (132) there was an awful buzzing noise.
This was due to the large extractor fan being right outside the window.
I reported this to reception. They stated 'no one has ever complained about this before' but I was assured this would stop after dinner had been served.
It didn't, so reception staff instantly offered me another room, which I accepted.
Although this room was a lovely double sized room and much quieter, the shower didn't work and the channels on the TV stopped working on the 2nd night.
TV was mended/re-tuned the next day, but the shower remained inoperable for the whole weekend.
The food was really good...except maybe a cheese and ham toastie I ordered from the bar. For nearly £7 it was pretty grim.
I have to say that ALL of the staff in this hotel were fantastic. Pleasant, polite, funny, professional and above all they were very kind. They really were exceptional.
Sadly this beautiful building is now in desperate need of some TLC. It would be lovely if the owners could consider giving it a bit of a makeover soon. This would hopefully encourage more people to stay. Speaking of 'staying'...maybe on nights when there is no entertainment, it would have been great to have some board games available. This would encourage more people to stay and spend some money in the bar, rather than go to the local pubs or to their rooms.
Despite the issues, I will definitely stay again.
Check in was quick. Staff were really pleasant.
Unfortunately when I went into my room, (132) there was an awful buzzing noise.
This was due to the large extractor fan being right outside the window.
I reported this to reception. They stated 'no one has ever complained about this before' but I was assured this would stop after dinner had been served.
It didn't, so reception staff instantly offered me another room, which I accepted.
Although this room was a lovely double sized room and much quieter, the shower didn't work and the channels on the TV stopped working on the 2nd night.
TV was mended/re-tuned the next day, but the shower remained inoperable for the whole weekend.
The food was really good...except maybe a cheese and ham toastie I ordered from the bar. For nearly £7 it was pretty grim.
I have to say that ALL of the staff in this hotel were fantastic. Pleasant, polite, funny, professional and above all they were very kind. They really were exceptional.
Sadly this beautiful building is now in desperate need of some TLC. It would be lovely if the owners could consider giving it a bit of a makeover soon. This would hopefully encourage more people to stay. Speaking of 'staying'...maybe on nights when there is no entertainment, it would have been great to have some board games available. This would encourage more people to stay and spend some money in the bar, rather than go to the local pubs or to their rooms.
Despite the issues, I will definitely stay again.
Source: tripadvisor.co.uk
We stayed in a superior room for 3 nights. Room was dirty and not hovered properly. Coffee machine and kettle dirty. Grubby marks on heater and bathroom doors. Housekeeper needs a talking too. Breakfast was good but could have been hotter. Plates were hot but milk jugs need a good clean ! Will be going back to the Queens next time !
Source: google.com
We stayed in a superior room for 3 nights. Room was dirty and not hovered properly. Coffee machine and kettle dirty. Grubby marks on heater and bathroom doors. Housekeeper needs a talking too. Breakfast was good but could have been hotter. Plates were hot but milk jugs need a good clean ! Will be going back to the Queens next time !
Source: google.com
My adult daughter and I stayed here for the weekend. We had travelled five hours from the North of England and it was so nice to be met with a warm welcome on our arrival. Our room had twin beds and these were very comfortable. The towels were also clean and fluffy and the breakfast was plentiful and freshly cooked.
The friendly, efficient and attentive staff are what makes this hotel stand out. Our shower did need a small repair but that was dealt with straight away and definitely ask for a second pillow as that will not be a problem.
We didn't have a sea view so next time I will request one as the location is absolutely excellent.
The friendly, efficient and attentive staff are what makes this hotel stand out. Our shower did need a small repair but that was dealt with straight away and definitely ask for a second pillow as that will not be a problem.
We didn't have a sea view so next time I will request one as the location is absolutely excellent.
Source: tripadvisor.co.uk
We stayed at the hotel over Easter.
The room was very comfortable and clean although the shower could do with some attention.
We didn’t have heating and had limited hot water but understand there was an issue with the boiler etc. Kinda feel a Discount should have been given for this. It was not.
View from the room was fantastic,
Staff were amazingly helpful.
Hotel could do with some internal modernizing but like most seaside hotels have been hit hard due to covid so will take time to recover.
Probably would advice to eat outside of the hotel restaurant as the menu was limited seating times were far too early and no atmosphere. Was like a seen from Cocoon 😂.
Overall a very pleasant stay.
The room was very comfortable and clean although the shower could do with some attention.
We didn’t have heating and had limited hot water but understand there was an issue with the boiler etc. Kinda feel a Discount should have been given for this. It was not.
View from the room was fantastic,
Staff were amazingly helpful.
Hotel could do with some internal modernizing but like most seaside hotels have been hit hard due to covid so will take time to recover.
Probably would advice to eat outside of the hotel restaurant as the menu was limited seating times were far too early and no atmosphere. Was like a seen from Cocoon 😂.
Overall a very pleasant stay.
Source: tripadvisor.co.uk
Fun ,eager to please staff couldn't do enough to help, made us feel so welcome, rooms are nice, beds are comfy, housekeeping is done on your terms, reception and bar staff lovely, entertainment at weekend good, would come back, or try another in the coast and country hotel group.
Source: tripadvisor.co.uk
Car Park immediately behind the hotel which is a huge bonus. Very comfy beds. Staff very friendly and accommodating. Lovely all you can eat breakfast with good selection of hot and continental choices😊. Good views and evening entertainment provided. Good value
Source: tripadvisor.co.uk
In a time when finding good staff or indeed, staff, full stop, The Burlington Hotel made my stay a really enjoyable one!
I arrived on Friday 31st March, for a Soul Weekender. The welcome on reception was good and my bag was taken to a safe place, until Check-in, at 15.00hrs.
Check-in was easy and efficient.
My room was really nice, with a lovely sea view.
Staff were really friendly and helpful.
Food was what you would expect for a weekend package.
There were good choices and the food came quickly. Both Dinner and Breakfast were more than adequate.
All in all, the staff did a great job considering they were probably short on numbers.
I really hope we get another weekender there in the future and I would also stay there for a break if I were looking to go to Eastbourne.
Eastborne itself had lots to off including many great independent coffee houses, bakerys and restaraunts.
Thank you for a great weekend, The Burlington Hotel.
I arrived on Friday 31st March, for a Soul Weekender. The welcome on reception was good and my bag was taken to a safe place, until Check-in, at 15.00hrs.
Check-in was easy and efficient.
My room was really nice, with a lovely sea view.
Staff were really friendly and helpful.
Food was what you would expect for a weekend package.
There were good choices and the food came quickly. Both Dinner and Breakfast were more than adequate.
All in all, the staff did a great job considering they were probably short on numbers.
I really hope we get another weekender there in the future and I would also stay there for a break if I were looking to go to Eastbourne.
Eastborne itself had lots to off including many great independent coffee houses, bakerys and restaraunts.
Thank you for a great weekend, The Burlington Hotel.
Source: tripadvisor.co.uk
Stayed here this weekend for a private music event. Staff couldn't have been more helpful or welcoming! Yes the hotel needs some investment but is incredibly well priced because of this.
The location is amazing, the facilities are good and the price is a lot less than we've paid for a lot less. If you're a picky eater or demand high end finish then pay more elsewhere but if you're lucky to be part of a fantastic event here, you'll get fed, watered for reasonable bar prices and be on the seafront which really can't be said for the prices you pay here!
We slept well, beds were comfy, we requested some extra pillows and they were delivered before we headed back to the room after breakfast! You can request most of the things that previous reviewers have been negative about, if you have any issues, speak to staff, not one member of staff would refuse to acknowledge your request, they'll sort it out as best they can for you and I don't think that's common enough.
Lots of parking locally if you can't get into the car park, lots of local amenities, lots to do and see. Don't be too affected by the previous reviews, give them a chance and remember what you've paid for it and you'll be fine!
The location is amazing, the facilities are good and the price is a lot less than we've paid for a lot less. If you're a picky eater or demand high end finish then pay more elsewhere but if you're lucky to be part of a fantastic event here, you'll get fed, watered for reasonable bar prices and be on the seafront which really can't be said for the prices you pay here!
We slept well, beds were comfy, we requested some extra pillows and they were delivered before we headed back to the room after breakfast! You can request most of the things that previous reviewers have been negative about, if you have any issues, speak to staff, not one member of staff would refuse to acknowledge your request, they'll sort it out as best they can for you and I don't think that's common enough.
Lots of parking locally if you can't get into the car park, lots of local amenities, lots to do and see. Don't be too affected by the previous reviews, give them a chance and remember what you've paid for it and you'll be fine!
Source: google.com
Stayed here this weekend for a private music event. Staff couldn't have been more helpful or welcoming! Yes the hotel needs some investment but is incredibly well priced because of this.
The location is amazing, the facilities are good and the price is a lot less than we've paid for a lot less. If you're a picky eater or demand high end finish then pay more elsewhere but if you're lucky to be part of a fantastic event here, you'll get fed, watered for reasonable bar prices and be on the seafront which really can't be said for the prices you pay here!
We slept well, beds were comfy, we requested some extra pillows and they were delivered before we headed back to the room after breakfast! You can request most of the things that previous reviewers have been negative about, if you have any issues, speak to staff, not one member of staff would refuse to acknowledge your request, they'll sort it out as best they can for you and I don't think that's common enough.
Lots of parking locally if you can't get into the car park, lots of local amenities, lots to do and see. Don't be too affected by the previous reviews, give them a chance and remember what you've paid for it and you'll be fine!
The location is amazing, the facilities are good and the price is a lot less than we've paid for a lot less. If you're a picky eater or demand high end finish then pay more elsewhere but if you're lucky to be part of a fantastic event here, you'll get fed, watered for reasonable bar prices and be on the seafront which really can't be said for the prices you pay here!
We slept well, beds were comfy, we requested some extra pillows and they were delivered before we headed back to the room after breakfast! You can request most of the things that previous reviewers have been negative about, if you have any issues, speak to staff, not one member of staff would refuse to acknowledge your request, they'll sort it out as best they can for you and I don't think that's common enough.
Lots of parking locally if you can't get into the car park, lots of local amenities, lots to do and see. Don't be too affected by the previous reviews, give them a chance and remember what you've paid for it and you'll be fine!
Source: google.com
The room was lovely with a great view of the sea. Shower could have been better but not the end of the world. Such good value for the weekend and great food. The staff were the icing on the cake! They went the extra mile at breakfast and dinner, nothing was too much trouble. The bar and cocktail bar staff were lovely too. I loved the expresso martinis 🙏🙏🙏 overall a winner 😊
Source: google.com
The room was lovely with a great view of the sea. Shower could have been better but not the end of the world. Such good value for the weekend and great food. The staff were the icing on the cake! They went the extra mile at breakfast and dinner, nothing was too much trouble. The bar and cocktail bar staff were lovely too. I loved the expresso martinis 🙏🙏🙏 overall a winner 😊
Source: google.com
