The Burlington Hotel
Latest Reviews
I had a brief stay here again (the last time was poor with a cockroach and a kettle that would not stop boiling when changed to another room. That is dangerous.)
This time around I stayed here and the bath water was fairly hot but could have been a lot hotter. I found a Cockroach crawling across the floor, the night porter came to retrieve it and said 'oh it's only ONE' (ONE is bad enough!) I had a cockroach last time.
I am going through a lot of trauma and have been through ongoing hell. A night receptionist was concerned about me so that made a slight difference although it didn't change my ongoing crisis.
I was given a better room with a sea view as I didn't realise I had paid more for the following night. However, as nice as the room was with a sea view, there was NO hot water and my mental state was dire due to circumstances. Paramedics were called to me and my accommodation was astonishly finally sorted out via my Doctor after all these years. I didn't get my hot bath and was told they would upgrade if I re-booked with them again. It is also a shame the remote control with options for YouTube and other channels e.t.c does not work as that would have been even better.
As a result of not getting my hot bath, I had to go to another Hotel to get one as that is what I had paid for. The only reason I did not give a terrible review was because they offered me an upgrade next time. The last time they removed my review (see photos of the Cockroach from the previous time.)
This time around I stayed here and the bath water was fairly hot but could have been a lot hotter. I found a Cockroach crawling across the floor, the night porter came to retrieve it and said 'oh it's only ONE' (ONE is bad enough!) I had a cockroach last time.
I am going through a lot of trauma and have been through ongoing hell. A night receptionist was concerned about me so that made a slight difference although it didn't change my ongoing crisis.
I was given a better room with a sea view as I didn't realise I had paid more for the following night. However, as nice as the room was with a sea view, there was NO hot water and my mental state was dire due to circumstances. Paramedics were called to me and my accommodation was astonishly finally sorted out via my Doctor after all these years. I didn't get my hot bath and was told they would upgrade if I re-booked with them again. It is also a shame the remote control with options for YouTube and other channels e.t.c does not work as that would have been even better.
As a result of not getting my hot bath, I had to go to another Hotel to get one as that is what I had paid for. The only reason I did not give a terrible review was because they offered me an upgrade next time. The last time they removed my review (see photos of the Cockroach from the previous time.)
Source: tripadvisor.co.uk
First impressions of hotel from outside were not great. It could certainly do with a good paint job. However when entering it is lovely but does have weird lifts. The receptionist was lovely as were all the waiting/ bar staff. Can’t say much for management as never saw them.
When we entered our room we were happily surprised as it was lovely and clean and over looking the sea. However once we entered the bathroom it was a different matter altogether. The sink was awful made from cheap plastic and looked like it had a burn mark right around the top sides. The toilet"…….. now here’s the thing."…….. we couldn’t actually see the bottom of the bowl as it was thick brown and filthy. Looked as though it hadn’t been cleaned in months. There was really no point in telling reception as couldn’t see what they could really do so off we went to the pound shop and purchased a bottle of scale remover and low and behold within a few hours it had done the job and the toilet was almost as good as new.
As we stayed for the new year I was disappointed-in the entertainment over all and horrified that I was forced to use a card at the bar to buy drinks.
Having said this we still had a lovely time but the cleanliness needs to improve big time.
When we entered our room we were happily surprised as it was lovely and clean and over looking the sea. However once we entered the bathroom it was a different matter altogether. The sink was awful made from cheap plastic and looked like it had a burn mark right around the top sides. The toilet"…….. now here’s the thing."…….. we couldn’t actually see the bottom of the bowl as it was thick brown and filthy. Looked as though it hadn’t been cleaned in months. There was really no point in telling reception as couldn’t see what they could really do so off we went to the pound shop and purchased a bottle of scale remover and low and behold within a few hours it had done the job and the toilet was almost as good as new.
As we stayed for the new year I was disappointed-in the entertainment over all and horrified that I was forced to use a card at the bar to buy drinks.
Having said this we still had a lovely time but the cleanliness needs to improve big time.
Source: tripadvisor.co.uk
Great hotel, staff were superb. May be a little dated but we totally enjoyed our stay
Source: google.com
Great hotel, staff were superb. May be a little dated but we totally enjoyed our stay
Source: google.com
Just spent new year here room's a bit dated but very clean and comfortable not sure about food here we ate out will come back again
Source: google.com
Just spent new year here room's a bit dated but very clean and comfortable not sure about food here we ate out will come back again
Source: google.com
Can't thought the team here as they are lovely and go above and beyond. Was going to hold a fashion even here but it might be too small however, it's a great place for me to go and film and do my social medis Marketing work.
Source: google.com
I came to Eastbourne to visit friends & was looking for somewhere comfy & reasonably priced to stay. I stay at The Burlington & had a room with a sea view. This was beautiful & I had a view of the pier. The hotel itself has lovely Victorian charm & I had a nice double room with tea & coffee provided. I can't fault the staff, they were friendly, chatty & the service couldn't have been better. They found out I was dairy free & went out of their way to provide a dessert I could eat in the evening after my main meal. The food was also really nice & very reasonable! Breakfast was also lovely, all the usual options & lots of hot food. I would definitely stay again. I can imagine it's absolutely beautiful in summer.
Source: google.com
I came to Eastbourne to visit friends & was looking for somewhere comfy & reasonably priced to stay. I stay at The Burlington & had a room with a sea view. This was beautiful & I had a view of the pier. The hotel itself has lovely Victorian charm & I had a nice double room with tea & coffee provided. I can't fault the staff, they were friendly, chatty & the service couldn't have been better. They found out I was dairy free & went out of their way to provide a dessert I could eat in the evening after my main meal. The food was also really nice & very reasonable! Breakfast was also lovely, all the usual options & lots of hot food. I would definitely stay again. I can imagine it's absolutely beautiful in summer.
Source: google.com
Pleasant hotel nightly entertainment some rooms dated
Source: google.com
Pleasant hotel nightly entertainment some rooms dated
Source: google.com
Lovely place, friendly staff, room comfortable and clean but a little cold
Source: google.com
Lovely place, friendly staff, room comfortable and clean but a little cold
Source: google.com
It was bloody cold no heating boiler problems need blanket in restaurant and everywhere 😫 told by people that it's been playing up for a month ho so good to warm at last. Paid good money for that. Never again
Source: google.com
It was bloody cold no heating boiler problems need blanket in restaurant and everywhere 😫 told by people that it's been playing up for a month ho so good to warm at last. Paid good money for that. Never again
Source: google.com
I am astounded this place has won best in Eastbourne. Spent time there over a weekend in October 2022 and ended up getting refunded. Disgusting room, ran out of a main dish half an hour into evening service. Would NEVER go there again
Source: thebestof.co.uk
Everything was lovely and I hope to stay there again.
Source: google.com
Everything was lovely and I hope to stay there again.
Source: google.com
Need improvement
Source: google.com
Need improvement
Source: google.com
Fantastic location and staff, good breakfast
Source: google.com
Fantastic location and staff, good breakfast
Source: google.com
We stayed for 2 nights in a sea view room on the 1st floor room 116 !! And what a view it was !! The building has so much character the sash windows the old staircase the squeaky floors ( they weren’t too bad) So if you’re expecting a modern hotel this is not for you!!
Our room was massive, it had a bath and a shower and was spotless
The room was immaculately clean and had everything we needed.
I paid £75 a night and I can honestly say what a bargain !!
The staff were helpful and happy at all times!
The breakfast again quite a bit of choice, pastries , yoghurts , fruits the buffet cooked breakfast again always plenty of choice and always hot.
If you want the ritz , go pay the prices !!
I have actually stayed in a well known chain for a special birthday which was £200 a night and to be honest the Burlington was a lot better at less then half the price!
It is close to the pier the town and lots of different independent shops.
My parents had another room 113 and again they had no complaints whatsoever!
I think some of the reviews on here do not justify how lovely this hotel is! Our room was massive, clean, had added extras (hairdryer, fan, extra pillows, iron and ironing board)
The only minor thing I would say is the heating in the room one radiator that was always like warm and the pillows weren’t too puffy but that is a personal preference!
Well done to all the staff at the hotel from reception, restaurant, and the people cleaning the rooms.
Our room was massive, it had a bath and a shower and was spotless
The room was immaculately clean and had everything we needed.
I paid £75 a night and I can honestly say what a bargain !!
The staff were helpful and happy at all times!
The breakfast again quite a bit of choice, pastries , yoghurts , fruits the buffet cooked breakfast again always plenty of choice and always hot.
If you want the ritz , go pay the prices !!
I have actually stayed in a well known chain for a special birthday which was £200 a night and to be honest the Burlington was a lot better at less then half the price!
It is close to the pier the town and lots of different independent shops.
My parents had another room 113 and again they had no complaints whatsoever!
I think some of the reviews on here do not justify how lovely this hotel is! Our room was massive, clean, had added extras (hairdryer, fan, extra pillows, iron and ironing board)
The only minor thing I would say is the heating in the room one radiator that was always like warm and the pillows weren’t too puffy but that is a personal preference!
Well done to all the staff at the hotel from reception, restaurant, and the people cleaning the rooms.
Source: tripadvisor.co.uk
Very good hotel. Right in front of the seaside. Good dinner and breakfast with excellent staff willing to help out
Source: google.com
Very good hotel. Right in front of the seaside. Good dinner and breakfast with excellent staff willing to help out
Source: google.com
