The Burlington Hotel
Latest Reviews
So - dont be fooled by the images on website - 1978 America called and asked for my room back, It was tiny, dated, hotter than the actual sun, no plug sockets next to bed, toilet at an odd angle in the bathroom, dirty behind furniture where its obviously not been moved for cleaning. The most complicated tap system for the shower I have ever come across ! The bed was small ( it was a double room) and had a thin mattress. BUT that said the sheets where clean, the room was generally clean ( the doors bang like crazy ! ) and the service was actually wonderful.. almost like they all know the hotel is dated and needs a good clean and a coat of paint so they are overally wonderful - from check in at reception to bar and waiting staff, honestly I would have just left if they werent so nice ! Only took one picture it seems
Source: expedia.co.uk
Room & Staff were good.
The cooked breakfast was poor.
Source: booking.com
Excellent
It was all good this is 3rd visit
Source: booking.com
Great location
Double bed was 2 singles pushed together
Source: booking.com
Hotel very tired but staff made up for it
James at reception was excellent and an asset to the hotel. His friendly, patient and professional attitude was much appreciated. Nothing was too much trouble.
Tom in the bar also had good customer skills as did the security guard.. 😀 Sara was a bit robotic on check in the next evening. (My friend joined me and booked a twin room in her name)
Single room was fine, however, the bed frame needs some attention
Tom in the bar also had good customer skills as did the security guard.. 😀 Sara was a bit robotic on check in the next evening. (My friend joined me and booked a twin room in her name)
Single room was fine, however, the bed frame needs some attention
Source: booking.com
Everything Good. Staff friendly and efficient.
Great location on the seafront. Near to Devonshire Park as we were there for the Tennis. Great restaurants near by.
Bonus.Hotel had its own car park. Nothing. Everything was good.
Great location on the seafront. Near to Devonshire Park as we were there for the Tennis. Great restaurants near by.
Bonus.Hotel had its own car park. Nothing. Everything was good.
Source: booking.com
I love the location, when you come out of the hotel your right across from the sea! Which as a keen outdoors swimmer it's a wonderful treat! Also it's a right around the corner from many nice restaurants and shopping in the town centre. The staff at the hotel are lovely. Anything I asked for they were happy to help with. Comfy bed and also nice breakfast.
It wasn't the hotel's fault, but the street homeless set a bin on fire outside in the alleyway. I was on the 4th floor but still the toxic smoke came up into my window and hotel room. The fire department came and it took them ages to put the fire out. I had to close the window and didn't sleep well that night. I appreciate there's a lot of poverty and people have problems. But, it's a shame when they put their problems on others who are on a much needed break.
Source: booking.com
Location. The bedroom was very spacious with wonderful sea views and had been refurbished but the ensuite bathroom had not. That we could get snacks in the bar during the day and the cost of them.
No fried eggs or mushrooms for breakfast. The ensuite bathroom was in desperate need of refurbishment especially the washbasin which was badly stained in the soap recess. The weeds growing outside the bedroom windows.
Source: booking.com
Been before pre Covid thought May have improved Not so Grotty entrance musty smell ropey lift and a Room with the worst Color scheme possible Reminds me of a place I stayed in Latvia 1993 Staff do there best on reception However Breakfast Boys were hovering around me like bees 🐝 to a honey 🍯 I must admit to committing the Crime of sitting alone at a Large Table to which Boy 1 asked Don’t you like to be near People Nope Whilst removing the 3 lots of cutlery Boy 2 swiped My plate as soon as the last food went down then The Mature Lady relayed My Table Manuel Style 😂
Source: tripadvisor.co.uk
Lovely Victorian building with best views of the pier and the sea . Friendly staff and very good breakfast . The room was very clean and very comfortable. The bathroom was a good size and the view was stunning . The bar is reasonable and we throughly enjoyed the entertainment . It’s a very friendly place and we have visited three times . It’s a very traditional British hotel .
Source: tripadvisor.co.uk
On site parking, having a sea view. The bar staff were excellent and friendly. The bed was extra comfy. But found the £10 per person for breakfast did not reflect the quality.
Source: expedia.co.uk
The breakfast is good, All staffs are very kind.
the room is very old.
Source: booking.com
Great location and staff.
Location
Tired appearance. Litter between the dining room windows and the iron railings
Source: booking.com
Perfectly adequate for a one night stay on a walking holiday but nothing special.
Good view from sea facing room - noise until late evening, then quiet until breakfast time. Good location close to the pier and easy walking to most places in Eastbourne.
Our friends did not book a sea facing room. They said their view was of pigeons! So definitely book the sea facing room as long as you are not bothered by some noise until late evening. Bed adequate but quite hard. Shower over bath (with fixed screen) had a mechanism I have never seen before. Instructions would have helped - best I managed was hot water from shower and cold water from tap - probably if I had more time to try out different combinations of controls I would have got it right.
Source: booking.com
Very very clean; helpful friendly staff .
Source: expedia.co.uk
lovely location near the pier, with friendly staff.
excellent location, friendly staff and good breakfast
quite a bit of noise in the night from people moving around in other rooms; the walls seemed quite thin
Source: booking.com
That it is right opposite the beach and pier
The floorboards are very creeky so can hear people above you moveing around and also the bed was very hard. We have stayed here a few times and it was a better stay
Source: booking.com
Clean comfortable room, great views of the pier and beach.Superb value.
Stayed in the Burlington before, but it has improved vastly since change of ownership.Very happy with everything..
Nothing to improve on.
Source: booking.com
The friendliness and helpfulness of every single staff member we interacted with was fantastic. Very rarely now days do
Great location and parking available at a great price per night (£6 per night)
For what we paid - it met expectation. Perhaps a little warm in the bedrooms and restaurant.
Source: booking.com
Great Staff , price and location
Fantastic price and location.
All the staff I came across at reception in the restaurant and cleaning staff were lovely and very friendly. Room.and hotel could do with freshening up but then obviously price would change
All the staff I came across at reception in the restaurant and cleaning staff were lovely and very friendly. Room.and hotel could do with freshening up but then obviously price would change
Source: booking.com
We enjoyed our short stay and found on street parking right outside
Location great. Staff friendly. Building has a faded grandeur about it, which is both charming and has some downsides! Great 2 listed. Breakfast good. Room good and our bed and bedding good. Good tea & coffee facilities in the room . Decent value for money in tennis open week.
Cleanliness and decor not great. Carpets in particular.
Source: booking.com
Excellent, apart from the above.
staff excellent. Room very well appointed. large shower
The bathroom could have been cleaner, around the toilet bowel rim needs cleaning and shower drainage needs a thorough cleaning.
Decided to try the evening dinner at the hotel. Fish and chips were the worst we have ever had; left most of it and sorry we had not eaten at our usual pub. So, although we would book again to stay, we will never eat there again.
Chef needs to be sorted out!!
Decided to try the evening dinner at the hotel. Fish and chips were the worst we have ever had; left most of it and sorry we had not eaten at our usual pub. So, although we would book again to stay, we will never eat there again.
Chef needs to be sorted out!!
Source: booking.com
Enjoyed my stay and would stay again
Location excellent. Breakfast was okay. Good selection but no black pudding. My single room was spacious and quiet. Towel was lovely, soft and fluffy.
Would have liked two big towels as like extra one for my hair. Would have liked dinner menu in the room do I knew what was available
Source: booking.com
unwashed
breakfast ok
Serious problem the cold water feed to the shower did not work
There was no cold water making the shower unusable in room 138
Maintenance did not fix it during my stay
There was no cold water making the shower unusable in room 138
Maintenance did not fix it during my stay
Source: booking.com
Stayed here before and room was better, really didn’t think this room was value for money.
Great position and view from window.
Bathroom extremely small, damp smell in room.
Source: booking.com
