The Burlington Hotel
Latest Reviews
The location is great. Our room was lovely.
The hotel offer extras to your stay so I ordered champagne for the room on arrival at the cost of £35. They gave us Processco which at the bar costs £24. They said they would give a refund but heard nothing further. So customer service not great in that respect.
Source: booking.com
I arrived late so the car park was full. The room was basic but for the price that is what i expected so that was fine. It was the noise in the night, doors banging, people not being able to get in rooms then being loud. If it’s a basic nights stay you need the hotel is in the perfect location for Eastbourne.
Source: expedia.co.uk
very nice old building but needs a tidy up . bathroom shower not very clean mould in the botom corners . and mold in the grouting. most of this could be cleaned with a bit of elbow grease. grime under the toilet seat . needs cleaning PROPERLY . dont think the hoover fits in the corners as dirty carpit . breakfast was good.
Source: expedia.co.uk
All in all a good stay, we had a superior sea view room, very comfortable, breakfast was good and plenty of it. Did not try dinner as we like to eat out.
Source: expedia.co.uk
Been several times before , usually rooms very good but this time stayed in a cosy double ,good price but very tatty sta
Beautiful old building
Needs a bit of tidying up ,looking a bit sad
Source: booking.com
Overall the ease of the check in, the evening entertainment with Andrew, location was ideal for our visit.
The bar staff was fun, enjoyable and welcoming.
The reception member of staff on check out was pleasant and bubbly attitude. Under the bed could be checked
The shower grout to be given new life
Maybe some obstruction to try to keep pigeons away from sitting outside on windowsills
The bar staff was fun, enjoyable and welcoming.
The reception member of staff on check out was pleasant and bubbly attitude. Under the bed could be checked
The shower grout to be given new life
Maybe some obstruction to try to keep pigeons away from sitting outside on windowsills
Source: booking.com
Near to facilities
Source: expedia.co.uk
Disappointed
Breakfast, the staff where quick to help
We were given a room that smelt so strong of detmold that it gave us both a headache, I had to ask for a room change to 308 and there was blood on the carpet as soon as you went in. This was 1am and we just avoided that area because we were both extremely tired by then.
Source: booking.com
Staff really friendly especially sarah
Little bit noisy
Source: booking.com
Quite a good choice
Source: booking.com
I would never normally have gone to an old fashioned sea side hotel but my daughter was on a camp in the South Downs and given it’s her first time without me I wanted to be nearby just in case.
Okay, yes there are decorative upgrades that need doing but honestly once you see that beautiful view from the window you won’t be looking anywhere else!
I was very well looked after, the staff are phenomenal! As a disabled person away solo for the first time it was an experience I will never forget.
To all the team - Thankyou for going above and beyond to make my stay a really special memory
Okay, yes there are decorative upgrades that need doing but honestly once you see that beautiful view from the window you won’t be looking anywhere else!
I was very well looked after, the staff are phenomenal! As a disabled person away solo for the first time it was an experience I will never forget.
To all the team - Thankyou for going above and beyond to make my stay a really special memory
Source: tripadvisor.co.uk
Our room was clean and spacious, the staff & breakfast were all very good but the communal areas & external areas need decorating / refurbishment.
Source: expedia.co.uk
Great stay at a quanit hotel in. great locatin
Quaint hotel with good facilities in an excellent location
The food and service in the restaurant was very good Room was a little warm. A safe and fridge in the room would be great
The food and service in the restaurant was very good Room was a little warm. A safe and fridge in the room would be great
Source: booking.com
Attentive polite staff, great location and I felt safe
Very central hotel and met requirements plus it was a very good rate
Some places in hotel, eg carpets getting rather tired but it’s such a huge hotel so can totally understand why this is the case, I got a very good rate anyway so no complaints
Source: booking.com
Helpful staff
Restaurant good
Restaurant good
Source: booking.com
We are quite satisfied with our stay.
A room is spacious which is great. Communication with staff - excellent. It was live music on Friday and Saturday evenings in the hall. Excellent location, at the seaside. It was a possibility to leave luggage for a couple of hours after check out which was extremely helpful.
Windows and frames inside and outside are dirty.
Source: booking.com
The location is good
The seafront and walking to the centre ⁷
Source: booking.com
The staff were fantastic especially Louie in the restaurant,
Right on the sea front
Needs updating
Source: booking.com
Hotel bed was comfortable
It’s position on the sea front
Very dated window frames rotten. 2 lifts 1 the size of a cupboard. Poor selection of evening meals
Source: booking.com
Price and sea view and coffee capsules
The hotel seemed in need of an update, would like to be able to fully open windows, have blinds in the bathroom and also to have clean windows.
Source: booking.com
Eastbourne
Very clean, large rooms and great location.
N/A
Source: booking.com
Very good value for money
It’s very clean and actually quite modern considering the age of the hotel. The staff were so lovely especially the two bar ladies. And check in and out was simple.
At a niggle the curtains were hanging on by 3/4 clips on their than that it was all good.
Source: booking.com
Had a great time in Eastbourne,the room was a great size,great sea view
Great location,loved the original features of the building,staff were lovely always some one around
No outside space to sit and enjoy the sun and view,bedroom was a great size but got very stuffy and hot
Source: booking.com
Clean hotel and rooms, staff were exceptionally nice and helpful , my partner cut his hand on a sharp edge of a door on the stairs which was reported , I do hope it was sorted , excellent buffet breakfast and great sea view room
Source: expedia.co.uk
We like Eastbourne. We are not sure we will be back to the same hotel: location is excellent
Breakfast is good and lots selection food
Staying in a sea view room. Window and balcony are dirty
Source: booking.com
