The Burlington Hotel
Latest Reviews
Amazing customer service - and a beautiful hotel in a perfect location. If you're going to Eastbourne, this is the hotel to stay at - very much recommended. I can't wait to go back soon.
Source: google.com
Really good
Fantastic location, fantastic staff
Need to put irons in rooms and also a fridge
Source: booking.com
Comfortable enjoyed the entertainment
The view was amazing
Breakfast was OK not much choice when you stay over a few days Fire alarm going off in the middle of the night
Breakfast was OK not much choice when you stay over a few days Fire alarm going off in the middle of the night
Source: booking.com
Good
Nice place
Breakfast plates should be bigger
Source: booking.com
Ok but hotel needs updating
Breakfast, location and sea view.
Worn carpets, no opening windows, sink slow to drain ( had to clear plug partially blocked by hair)
Source: booking.com
Paid for a superior room, my friend paid for a normal room. He had a bath and shower ,i had a shower with toilet wedged in a corner,certainly not superior. Room was clean and staff were very friendly
Source: expedia.co.uk
Marvellous with the exception of the front of house staff on reception, I need to learn, please, and thank you.
Front desk staff need to be more proactive and say please, and thank you .
Source: booking.com
Ease of level walking in immediate vicinity. Sea views and town. Main restaurant excellent service and excellent food. Chef was excellent well presented. Also Breakfast great not wanting for anything. 😊
Snack bar fell short on Gammon Egg and Chips.They were out of eggs.
Source: booking.com
Price, location, facilities and staff
The rooms and in particular the bathroom were in need of a freshen up. This is Reflected in the price though
Source: booking.com
Relaxing stay in Eastbourne.
It's an old hotel opposite the pier. If you don’t get into the hotel carpark, parking can be a problem. 10 minute walk from the shops. The breakfast was OK, however quality of the breakfast needs to improve. Had a massive room overlooking the sea and late at night earlier morning its very relaxing listening to the sea. Would return. Would liked to have stayed in its hayday. Plenty of bars and restaurants in walking distance.
Breakfast quality, old lifts and restricted parking.
Source: booking.com
Friendly staff. Nice room and very good value
Right on the seafront. Bedroom looked out over the sea. The building itself is very grand
The room was too warm and there seemed no way to control the temperature
Source: booking.com
Lovely
Clean and cosy. Staff are lovely. Especially the cleaners
Nothing comes to mind
Source: booking.com
A very good value hotel and location is the best in Eastbourne
Great location and good value for money. Staff in dining room were so lovely
Needs a bit of a revamp in the rooms but still a comfortable stay
Source: booking.com
Once Grand now Shabby
Great location by the beach and the pier, a short walk from the train station and city centre.
Once a grand Hotel The Burlington is now quite shabby and in need of repairs.
Source: booking.com
Me time trip
The Burlington hotel was very good the staff friendly and helpful when checking in they done it quick explaining things I needed to know.Their was a good choice od breakfast and the food and drink menu was good the location very good only minite walk to town center and right by the pier I particularly liked entertainment on every night very good value for money
My hotel stay was very good the only thing I would say is they only took card payments I think cash payments would be good as not everyone wanted to pay by card all the tome
Source: booking.com
Let down
Staff were great, but understaffed.
First room has plug sockets blanked off so I couldn't iron. Then they upgraded me and thar room had no hot water. Maintenence confirmed.
Had to move to another room.
3 rooms in 4 nights.
I would like my money back please. As soon as possible.
Thank you
Had to move to another room.
3 rooms in 4 nights.
I would like my money back please. As soon as possible.
Thank you
Source: booking.com
Location
Room poor , mold around shower , building looking tired needs a lot of attention, only one lift working everyone waiting for only working lift at meals times.
Source: booking.com
Adequate
Catering
Maintenance issues
Source: booking.com
I liked the spaciousness and ambiance of yester-year. The dining facilities were well presented with a good choice of food, especially at breakfast. My bedroom and ensuite were pleasant and a good size - not sure of my bed though!
Source: expedia.co.uk
Don’t expect too much
A nice old fashion property
It just needs a lot of up dateing
Source: booking.com
Property is in need of decorating and cleaning more thoroughly
Sea front location
Location
Source: booking.com
Our stay was excellent the staff were so helpful would definately return there as location is great
We didn’t have the breakfast! The location was excellent!
The lifts are quite old!the hotel needs updating but it was fine!
Source: booking.com
OK apart from waits for the only working lift
only one small lift working. Both lifts need replacing with larger more modern ones
Source: booking.com
The Burlington Hotel in Eastbourne leaves much to be desired. While the staff are generally pleasant, there is an evident shortage of personnel, particularly in the breakfast room, which can lead to delays and an overall rushed experience.
The most significant issue, however, is the hotel's condition. It feels extremely dated, reminiscent of a bygone era, and is in desperate need of a complete renovation. The outdated decor, worn-out furnishings, and lack of modern amenities make for an uncomfortable stay.
Overall, unless major renovations are undertaken, it's best to avoid this hotel.
The most significant issue, however, is the hotel's condition. It feels extremely dated, reminiscent of a bygone era, and is in desperate need of a complete renovation. The outdated decor, worn-out furnishings, and lack of modern amenities make for an uncomfortable stay.
Overall, unless major renovations are undertaken, it's best to avoid this hotel.
Source: expedia.co.uk
Excellent stay with helpful and friendly staff at all times
Very good wide choice for breakfast. Good sea view from room. Having a bar menu available all day was very convenient.
The only complaint was that our room was not serviced properly on one morning.
Source: booking.com
