we arrive quite early wanting drinks in the bar which wasn't a problem, but it was really really slow service and there wasn't many people about to be honest Even …
Very accommodating. Lovely rooms .maid service every day. Cleaning etc. Food very nice. Staff are excellent.
Great staff,very helpful,made the visit a real treat
A beautiful hotel with such professional staff yet so friendly and helpful. Breakfast and dinner was excellent and the outdoor and indoor pool lovely. Gardens are well kept and very …
Fabulous hotel, lovely rooms, great breakfast
Staff were exceptional. Attentive, smiley, knowledgeable, friendly, and efficient. Poached eggs on one day were the best ever. The hotel is a step back in time and the management have …
The product does not match the price The suites are in a desperate need of a upgrade. Everything looks so tired.
Staff & the hotel are wonderful plus Mr Kiby & Wendy are so good . They make you feel right at home. For Me & My wife it is home …
Lovely staff, the property is very grand including the dining room and lobby. Room itself slightly outdated but lovely amenities. Spa area also slightly outdated but enjoyable. Staff were wonderful!
Comfortable hotel for a relaxing break.
Our stay was ok and the public rooms very good. What you would expect from the era the hotel was built. Bar was fine but expensivd and breakfast a bit …
Massive hotel. Service is ok. Only concierge is helpful even though they have to do multi tasks. Such as parking allocation, helping guests with their luggage to their room and …
The Hotel is wonderful with as many of the original features on display. The rooms are spacious and in keeping with a period hotel. Excellent bathroom, comfy bed. The windows …
The Grand is a very lovely hotel which has kept its feeling of grandeur from times gone by without being old fashioned or shabby. It has a quiet elegance with …
Grand - have stayed here around 30 times and love it.
Loved the Hotel & we upgraded and had a superb sea view. Very good facilities. Excellent breakfast, because the Hotel was quite quiet on our visit, the already huge dining …
Excellent service would recommend it still strange ordering the room on line cheaper than in person the way of the world I assume. Had a wonderful stay and breakfast didn’t …
Great position on the seafront Staff were all friendly and very welcoming
The room we opted for was rated as De Lux which we thought was rather over the top. The bed in the room was designated a double bed but in …
My in-laws have just come back from a holiday here… from what I can gather they had a nice time.. BUT…they had money stolen from their room whilst they were …
We only went for lunch but we were treated with curtesy and old fashion service, lunch was really lovely, thank you.
We enjoyed a lovely family party in the restaurant alcove last Sunday for an 80th birthday. The Grand tea was fabulous, exceptional food and the staff were efficient, very kind …
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We had a room with a lovely, partial sea view which was great, it was also a really good size and a good sized bathroom with overhead shower. All were clean, the only disappointment with both was that we were unaware of the hotel’s COVID cleaning restrictions so didn’t have anything cleaned or changed during our stay.
Every morning we had breakfast, it was delicious, plentiful and the service was excellent. On arrival, we ate lunch in the lounge area and it was lovely with good service too. The only times we felt disappointed by the service was a couple of times by the outside seating area and pool when the service was slow, quite abrupt and when a waitress brought us Appletizers when we requested Aperol Spritz’ (she then didn’t come back when we said we’d look at the menu for something else!)
The pool was a lovely addition and hidden gem and quite spacious with a nice seating area, changing area and view over the sea.
The hotel is a bit further to walk to the centre and Pier but you are afforded wonderful views and an added bonus in the town of onsite parking!
I do recommend the hotel and would return.