Best Hotel experience we have ever had, been to a few but none match this hotel. You pay for quality and that's exactly what you get and more. The staff …
My 6th year staying at The Grand, stayed for 2 weeks over the tennis period. As usual everything was simply wonderful, the service, the rooms and evening meals...perfect. See you …
A quintessential hotel just across from the road from the beach. The decor and ambience of the hotel takes you back to a bygone era when the English grand hotels …
Lovely hotel and excellent spa. strange that you can only book 2 nights over a weekend directly (including calling) but can book 1 night via other websites. Apart from that, …
Lovely hotel. Spacious and airy. Good staff.
Went for a joint birthday celebration. The food is so delicious. The staff are friendly and brilliant. Will cone again for the food and the atmosphere.
Everything fantastic. Staff, service and rooms were all faultless. Highly recommend when in Eastbourne.
We had a wonderful stay at The Grand Hotel. From the moment we arrived, the service was warm, attentive and genuinely welcoming. Every interaction with the team felt professional yet …
we arrive quite early wanting drinks in the bar which wasn't a problem, but it was really really slow service and there wasn't many people about to be honest Even …
Very comfortable, friendly and helpful hotel. It's worth paying extra for sea views. The en-suite bedrooms are spotlessly clean and well-appointed with toiletries, fluffy large towels, bath robe, complimentary tea, …
Very accommodating. Lovely rooms .maid service every day. Cleaning etc. Food very nice. Staff are excellent.
Great staff,very helpful,made the visit a real treat
A beautiful hotel with such professional staff yet so friendly and helpful. Breakfast and dinner was excellent and the outdoor and indoor pool lovely. Gardens are well kept and very …
Fabulous hotel, lovely rooms, great breakfast
Staff were exceptional. Attentive, smiley, knowledgeable, friendly, and efficient. Poached eggs on one day were the best ever. The hotel is a step back in time and the management have …
The product does not match the price The suites are in a desperate need of a upgrade. Everything looks so tired.
Staff & the hotel are wonderful plus Mr Kiby & Wendy are so good . They make you feel right at home. For Me & My wife it is home …
Lovely staff, the property is very grand including the dining room and lobby. Room itself slightly outdated but lovely amenities. Spa area also slightly outdated but enjoyable. Staff were wonderful!
Comfortable hotel for a relaxing break.
My in-laws have just come back from a holiday here… from what I can gather they had a nice time.. BUT…they had money stolen from their room whilst they were …
We only went for lunch but we were treated with curtesy and old fashion service, lunch was really lovely, thank you.
We enjoyed a lovely family party in the restaurant alcove last Sunday for an 80th birthday. The Grand tea was fabulous, exceptional food and the staff were efficient, very kind …
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We had a room with a lovely, partial sea view which was great, it was also a really good size and a good sized bathroom with overhead shower. All were clean, the only disappointment with both was that we were unaware of the hotel’s COVID cleaning restrictions so didn’t have anything cleaned or changed during our stay.
Every morning we had breakfast, it was delicious, plentiful and the service was excellent. On arrival, we ate lunch in the lounge area and it was lovely with good service too. The only times we felt disappointed by the service was a couple of times by the outside seating area and pool when the service was slow, quite abrupt and when a waitress brought us Appletizers when we requested Aperol Spritz’ (she then didn’t come back when we said we’d look at the menu for something else!)
The pool was a lovely addition and hidden gem and quite spacious with a nice seating area, changing area and view over the sea.
The hotel is a bit further to walk to the centre and Pier but you are afforded wonderful views and an added bonus in the town of onsite parking!
I do recommend the hotel and would return.