Lovely hotel. Spacious and airy. Good staff.
Went for a joint birthday celebration. The food is so delicious. The staff are friendly and brilliant. Will cone again for the food and the atmosphere.
We had a wonderful stay at The Grand Hotel. From the moment we arrived, the service was warm, attentive and genuinely welcoming. Every interaction with the team felt professional yet …
we arrive quite early wanting drinks in the bar which wasn't a problem, but it was really really slow service and there wasn't many people about to be honest Even …
Very comfortable, friendly and helpful hotel. It's worth paying extra for sea views. The en-suite bedrooms are spotlessly clean and well-appointed with toiletries, fluffy large towels, bath robe, complimentary tea, …
Very accommodating. Lovely rooms .maid service every day. Cleaning etc. Food very nice. Staff are excellent.
Great staff,very helpful,made the visit a real treat
A beautiful hotel with such professional staff yet so friendly and helpful. Breakfast and dinner was excellent and the outdoor and indoor pool lovely. Gardens are well kept and very …
Fabulous hotel, lovely rooms, great breakfast
Staff were exceptional. Attentive, smiley, knowledgeable, friendly, and efficient. Poached eggs on one day were the best ever. The hotel is a step back in time and the management have …
The product does not match the price The suites are in a desperate need of a upgrade. Everything looks so tired.
Staff & the hotel are wonderful plus Mr Kiby & Wendy are so good . They make you feel right at home. For Me & My wife it is home …
Lovely staff, the property is very grand including the dining room and lobby. Room itself slightly outdated but lovely amenities. Spa area also slightly outdated but enjoyable. Staff were wonderful!
Comfortable hotel for a relaxing break.
Everything fantastic. Staff, service and rooms were all faultless. Highly recommend when in Eastbourne.
I came here with my family for a 3 night stay. I booked a pregnancy massage and a facial for my daughter. I was very disappointed with my treatment as …
We enjoyed a spa day at the hotel. We started with a swim in the warm, sizable pool followed by a sauna and a jacuzzi. We then had a very …
Having read the reviews before booking, I knew that the hotel was worn down and in need of a major renovation so I was not surprised. But the rooms are …
Had the afternoon tea, we are regular guess and come here often x one of the best afternoon teas I’ve ever had!
Lovely for a special treat. We had to change rooms on arrival as was not suitable. We were charged extra,as the next room was, according to hotel,an upgrade. Very helpful …
Whilst I have not stayed overnight at the hotel as I am a local, I am a regular visitor for drinks and snacks. Regardless, the quality of the service and …
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We had a room with a lovely, partial sea view which was great, it was also a really good size and a good sized bathroom with overhead shower. All were clean, the only disappointment with both was that we were unaware of the hotel’s COVID cleaning restrictions so didn’t have anything cleaned or changed during our stay.
Every morning we had breakfast, it was delicious, plentiful and the service was excellent. On arrival, we ate lunch in the lounge area and it was lovely with good service too. The only times we felt disappointed by the service was a couple of times by the outside seating area and pool when the service was slow, quite abrupt and when a waitress brought us Appletizers when we requested Aperol Spritz’ (she then didn’t come back when we said we’d look at the menu for something else!)
The pool was a lovely addition and hidden gem and quite spacious with a nice seating area, changing area and view over the sea.
The hotel is a bit further to walk to the centre and Pier but you are afforded wonderful views and an added bonus in the town of onsite parking!
I do recommend the hotel and would return.