Light Cinema Walsall
Latest Reviews
As usual brilliant cinema with comfy seats great food and quality and sound for watching something on big screen
Source: google.com
Good value for money. Usually 30min of ads before the film starts so don't worry if you're a little late. Comfy seats with cup holders and little tables. Parking infront but you have to pay. They do cheap kids films on Saturday mornings and half terms. There is an elevator to get you to the screens as they're on the 1st floor, or you can take the stairs or escalators. Card only at the moment. They accept CEA cards but most don't understand that it's the carer that gets in free not the disabled person so just explain this at the till before paying. Their website is really easy to use and also accepts CEA cards just remember to take it with you as they may want to check. Big selection of snacks & lots of ice-cream flavours!
Source: google.com
We usually go in school holidays and use the meerkat deal on a Tue or Wed. The staff are nice & the seats are comfortable. The parking is a bit expensive though. 🙂
Source: google.com
My go to cinema
Source: google.com
Great cinema. Has a nice bar area for a drink before hand. Parking isn't free but plenty of spaces.
Source: google.com
Good to be back at the cinema. Nice place. Really friendly and helpful staff.
Source: google.com
The place itself is good but looking a bit worn and tired in some areas, the self service ticket machine was out of use when I last visited.
Source: google.com
Nice and clean. No issues with service and easy to find the correct screen.
Source: google.com
Half decent cinema
Source: google.com
Nice and was not to busy so was great.
Source: google.com
It's so big and roomy plus it's a shame because it was emty, clean though same as the toilet paper on the floor really the only thing to be picky about, snacks pricey I took my own, probably be a long time before we go again,🙁
Source: google.com
Lovely place friendly service.
Source: google.com
Professional and friendly staff,seats are comfortable,screen and audio are very clear and high quality,would highly recommend.
Source: google.com
Clean environment, loved watching a movie here with my little girl
Source: google.com
Well what can I say!! What an eventful trip. Me and my friend visited with our two year olds for Paw Patrol. Our boys were very excited and took a dash to the escalators, before I could get in place to supervise them, They both took a tumble and fell backwards, drinks and food went everywhere. One landed on their head abs ended up with a cut, both were on absolute tears.
It was terrifying, i thought I wasn’t going to stop them falling. A member of staff hit the emergency button, another member of staff (Tom) came flying up the stairs to help. He was insistent on getting the boys down and checking they’re ok. He was totally reassuring that the mess id just created was easily sorted, but the boys were priority.
Albany, another member of staff, came over with a first aid kit to clean up the head cut, thankfully it was minor.
Tom even got some drawings and pictures to keep them occupied while we were checking them over.
Albany, was awesome, calming and friendly.
After the boys were sorted, we decided to carry on up to watch the film…..this time we took the stairs.
Albany and Tom replaced all our food and drinks that were lost in the accident, bringing them into the screen so we didn’t miss anymore of the movie.
Afterwards, they were there to help keeping the boys occupied again while we completed accident reports, there was colouring, certificates and balloons.
I am super grateful that you have such helpful empathetic staff, they were incredibly reassuring and took away the stress from the whole situation. Best customer service I’ve experienced with a cinema chain. We will definitely be returning.
Thanks Albany and Tom! We hope you get a raise!!! Xx
It was terrifying, i thought I wasn’t going to stop them falling. A member of staff hit the emergency button, another member of staff (Tom) came flying up the stairs to help. He was insistent on getting the boys down and checking they’re ok. He was totally reassuring that the mess id just created was easily sorted, but the boys were priority.
Albany, another member of staff, came over with a first aid kit to clean up the head cut, thankfully it was minor.
Tom even got some drawings and pictures to keep them occupied while we were checking them over.
Albany, was awesome, calming and friendly.
After the boys were sorted, we decided to carry on up to watch the film…..this time we took the stairs.
Albany and Tom replaced all our food and drinks that were lost in the accident, bringing them into the screen so we didn’t miss anymore of the movie.
Afterwards, they were there to help keeping the boys occupied again while we completed accident reports, there was colouring, certificates and balloons.
I am super grateful that you have such helpful empathetic staff, they were incredibly reassuring and took away the stress from the whole situation. Best customer service I’ve experienced with a cinema chain. We will definitely be returning.
Thanks Albany and Tom! We hope you get a raise!!! Xx
Source: tripadvisor.co.uk
Watched the film purge for ever enjoyed it good cinema
Source: google.com
Nice little family cinema. Had a great time watching Paw Patrol with my daughter and her cousins and friends.
Source: google.com
Really nice! Much better than the Showcase was. Just a shame about paying to park. But lovely staff and a very nice layout. Definitely going back....note early mornings are cheaper 😁
Source: google.com
Loved it.
Source: google.com
Love this place and the man that introduces the film he's so joyful and makes u feel welcome everytime thankyou
Source: google.com
Just the best
Source: google.com
Me and my friends come to the cinema in Walsall often.. Good beer good food and nice seats what else do you really need?!
We came to watch black widow but after being served by josh and hearing his recommendation on suicide squad we quickly changed our minds. We weren’t disappointed. I wanna add iv never met anyone in customer service who’s personality was so positive. Asset to the business and a real nice chap looking forward to venom 2
We came to watch black widow but after being served by josh and hearing his recommendation on suicide squad we quickly changed our minds. We weren’t disappointed. I wanna add iv never met anyone in customer service who’s personality was so positive. Asset to the business and a real nice chap looking forward to venom 2
Source: tripadvisor.co.uk
Friendly staff but inefficient service setup. Ordered food online but was told to join the (long) order queue to receive our food. There was noone waiting in the collection queue! The bottom of the screen in screen 2 is wavy, affecting the picture.
Source: google.com
I'd like to leave a review for a guy called Phillip who works here.
I went with 3 of my grandchildren to watch a movie. Unfortunately the youngest was sick and this guy was soo helpful. He helped clean up, got me items to help myself and granddaughter get clean, offered water, reassured us not to worry and even sat with my other grandchildren so they weren't nervous to watch last ten minutes of the film. Brilliant service and I highly recommend the venue. Thank you very much Philip
I went with 3 of my grandchildren to watch a movie. Unfortunately the youngest was sick and this guy was soo helpful. He helped clean up, got me items to help myself and granddaughter get clean, offered water, reassured us not to worry and even sat with my other grandchildren so they weren't nervous to watch last ten minutes of the film. Brilliant service and I highly recommend the venue. Thank you very much Philip
Source: tripadvisor.co.uk
Excellent place been there loads as I'm a infinity member really great atmosphere and really friendly staff highly reccomend this place
Source: google.com
