Howden Insurance

4.9/5 based on 73763 reviews
Latest Reviews
The agent was attentive, professional and thorough. He patiently explained everything. He was also friendly and helpful. I was very happy with this personal service which is quite rare these days
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Very helpful and explained clear all the questions I asked
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My Branch Advisor was superb at providing an excellent quote for my car insurance and in fact got my business back after several years. Pleased to be back with a local company who is easily accessible.
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Great to discuss options face to face.
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Very pleasant and efficient experience and service!
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Friendly and helpful staff.
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you can actually talk to a person who listens & understands and asks relevant questions and searches many options to find the most appropriate deal.
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We insure everything with Howdens, cars, home and contents and business premises. Their quotes are very competitive and they give a very personal service. Invaluable if you need to claim.
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Easy negotiation and a comptitive price!
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Great service. UK based. When you ring them a person answers the phone immediately and not after 15 options. The people who work there all know their stuff and what's best for you. They sorted my camper conversion insurance in about 15mins. Super service can't recommend enough.
trustpilot.com
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Having spent a few days searching for my car insurance on all the comparison sites I was reasonably pleased with what Alex finally offered me.
I, like millions of other car owners, can't understand why car insurance has virtually doubled in the last 2 years.
Like I said. I am reasonably happy, considering the market at present.
trustpilot.com
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Great help and support, with friendly staff.
trustpilot.com
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My 10/10 goes to Becky. I called for a new quote and it was almost closing time. Although I didn’t get a callback on Saturday but I was very happy with her very thorough customer approach. She did her best to get a reasonable price.
trustpilot.com
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Brilliant service and good price too used these for many years now.
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Very Helpful
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Very helpful staff, lovely atmosphere in the office. Nothing was too much trouble. They also saved us money, always a good thing.
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Ross was very helpful in sorting out policies in what was some unusual circumstances
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Been with this company for several years now - although it’s disappointing how much insurance of all types is going up everywhere, I feel that Howdens do their best to still get the best deal for you. My agent, Conor Kane, was very helpful in setting out my options prior to annual renewal.
trustpilot.com
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Following the theft of my previous car, the policy was cancelled leaving me uninsured to drive other vehicles! This also gets registered as a 'cancelled' policy with detrimental consequences!
Thankfully, you were able to negotiate on my behalf to get the cancellation lifted. Sadly the new policy was 150% increase!!! :o(
trustpilot.com
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beat all competitors with price & customer service.
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Nice to deal face to face with someone at a local office
trustpilot.com
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I have been with Adrian Flux for many years for my motor home insurance, but the prices and "red tape" with renewing every year was becoming tedious..I contacted A-Plan which is now Howdens, on the recommendation of a friend with similar issues with AF. I spoke with a Louise at the Shirley Branch, who was easy to talk too, very friendly, and able to sort my insurance needs with the minimum of fuss. I normally dread insurance renewal times, but Louise took all the "sting" out of it, thank you very much indeed.
trustpilot.com
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Great customer service
Staff were very helpful and efficient.
They did manage to beat my quote from Direct Line. It is the first time I have moved away from Direct Line in about 25 years. Had been with them a long time and have all our insurance with them.
trustpilot.com
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Fast, effective quote.
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All the people I have dealt with at Tooting branch have been pleasant and helpful. When buying a new motor policy recently, without wanting to part with my old car just yet, instead of obliging me to pay a very high premium, they suggested an alternative approach (transferring the benefit of no-claims discount to the new policy and paying a small mid-term adjustment for the existing policy) which suited my needs perfectly.
St Albans branch produced 2 Faraday pouches on request despite the offer having technically expired - much appreciated.
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