Howden Insurance
Latest Reviews
A helpful, courteous and patient voice at the end of the phone, made the process of setting up insirance, so much less daunting. Isobel Lindsay was that voice and the service provided was much appreciated.
Source: trustpilot.com
Insurance premiums seem to just get more and more expensive, however little one claims. Simran at Howden did his best to explore options and limit the increase. He was efficient and responsive.
Source: trustpilot.com
A very professional and courteous agent.
A credit to the company.
A credit to the company.
Source: trustpilot.com
I found the whole experience as pleasant as it could be when you get insurance quotes...the advisor, Kimberley Philips was clearly very professional and knowledgeable and not at all 'pushy'. Managed to save a few quid and avoid speaking to a chat bot at the same time.
Source: trustpilot.com
Staff were very friendly and helpfull. Nothing was too much trouble
Source: trustpilot.com
I needed to set up some business insurance and had no clue what I was looking at. I had taken a look at comparison sites, but I'm so glad I decided to call Howden to get some support. I spoke with Olivia who was absolutely brilliant at helping me understand what each thing was, how it worked, and why I might need it. It was super easy to get signed up and I feel in safe hands going forward. Thanks again to Olivia who made the process absolutely painless.
Source: trustpilot.com
Polite and helpful service,face to face or by telephone.
Source: trustpilot.com
In an unusual situation, it was so helpful to speak to a person rather than try to navigate a website which wouldn't have catered for the specific circumstances.
Source: trustpilot.com
Fantastic team this is the 3rd year I’ve been with Howdens unfortunately I was involved in an accident a few weeks ago. I spoke to a gentleman call Gurvinder on the Howdens help line gave him all the details and I can honestly say the insurance company had contacted me and within 2 hours had my car was collected and a courtesy delivered all in all the whole process took just 2 weeks from the day of the accident to the day my car was delivered back fully repaired. I can whole heartily recommend Howdens for all forms of insurance knowing the team are polite knowledgeable and professional when it comes to insurance. Well done team and a big thank you to Gurvinder for all your help
Source: trustpilot.com
Having owned many American import vehicles and using one or two reputable specialist insurers over the years, I was recommended from friends to try Howden.
I recently had my first ever renewal which was expertly handled by one of their consultants Hawk Caves. His experience and professional yet human approach and work ethic were exemplary. I felt very much a valued customer and not just a policy holder. I would highly recommend Howden and equally Hawk himself.
I recently had my first ever renewal which was expertly handled by one of their consultants Hawk Caves. His experience and professional yet human approach and work ethic were exemplary. I felt very much a valued customer and not just a policy holder. I would highly recommend Howden and equally Hawk himself.
Source: trustpilot.com
Great communication and knowledge. Took all the stress out of something I wasn’t looking forward to
Source: trustpilot.com
Great advise and listened to my motoring needs with different vehicles and came back with good price which made insuring a easy choice and now 2 vehicles insured with them. I'm sure the rest will follow
Source: trustpilot.com
Have insured before through Howden.
Whilst not the cheapest quote, like the fact that any problems/claims, Howden do all of the necessary.
Whilst not the cheapest quote, like the fact that any problems/claims, Howden do all of the necessary.
Source: trustpilot.com
Great helpful service. Listened to my questions. Like the personal service.
Source: trustpilot.com
The experience that I got in the shop was just great.
Helped me to get a much better deal. My old insurance provider quite frankly where trying to rip me off
So very happy with Howden
Helped me to get a much better deal. My old insurance provider quite frankly where trying to rip me off
So very happy with Howden
Source: trustpilot.com
I was specifically recommended Katy at Howden to arrange specialist insurance for my new campervan. It’s been a while since I’ve got insurance through talking with someone directly but it was a perfect experience from start to finish.
Katy responded to my email promptly, called me when she said she would, and guided me through the options, answering all my questions, with a fun, easy going manner, and always professional. She made useful recommendations, asked about how I got the van, shared ideas of where to take it and related her own experiences. You just don’t get that with online aggregator sites.
She pursued several schemes to find me a good price for my needs, kept me up to date with progress, advised me on trackers, was never pushy, and I was happy at the end with my choices. Received my insurance documents within minutes of ending our call. All sorted within a day. Amazing.
Katy responded to my email promptly, called me when she said she would, and guided me through the options, answering all my questions, with a fun, easy going manner, and always professional. She made useful recommendations, asked about how I got the van, shared ideas of where to take it and related her own experiences. You just don’t get that with online aggregator sites.
She pursued several schemes to find me a good price for my needs, kept me up to date with progress, advised me on trackers, was never pushy, and I was happy at the end with my choices. Received my insurance documents within minutes of ending our call. All sorted within a day. Amazing.
Source: trustpilot.com
Superb knowledgeable staff.
Source: trustpilot.com
Thankyou to Catherine Smith for listening and implementing a good rate in these increasingly difficult time of Insurance going up, enabling me to continue to use Howden's as my Insurance for Home and Motor policies.
Source: trustpilot.com
peronal & knowledgeable service
Source: trustpilot.com
We have been customers of APlan,now Howdens ,for many years having our car & house insurance with them
Customer service is of the highest standard always able to deal with any queries
Laurie in particular has been extremely helpful with my recent car insurance renewal .
Customer service is of the highest standard always able to deal with any queries
Laurie in particular has been extremely helpful with my recent car insurance renewal .
Source: trustpilot.com
great service has always.
Source: trustpilot.com
From my initial enquiry through to help in processing a claim l have been treated with curtisy and respect.
My 'hand was held' gently and kindly throughout the difficult and emotionally painful business of making a claim following a car accident.
My 'hand was held' gently and kindly throughout the difficult and emotionally painful business of making a claim following a car accident.
Source: trustpilot.com
Fantastic company great price very friendly and understanding. Staff got recommended this company from loads of people on the VW camp van Facebook group,gave them a call and everything was sorted to my satisfaction.
Source: trustpilot.com
Always helpful friendly have all my vehicles insured with them and always come up with a good price
Source: trustpilot.com
Very straightforward to arrange a new insurance policy, talking to a real person and not ages waiting in an endless queue
Source: trustpilot.com
