Howden Insurance

4.9/5 based on 71000 reviews
Latest Reviews
The staff were very helpful and knowledgeable about our requirements,the process was very slick and effortless,I would recommend wholeheartedly.
trustpilot.com
Source: trustpilot.com
The South African chap was friendly straight forward informative and professional. A good service a good price.
trustpilot.com
Source: trustpilot.com
Same cover as previous insurer, but a lot cheaper.
The best thing is being able to go to your high street office and discuss my needs face to face with very knowledgeable, helpful and friendly staff.
trustpilot.com
Source: trustpilot.com
I've been a customer of Aplan/Howdens Cheltenham for approx 10 yrs and due to recent price hikes in car insurance I was preparing for hours of stressful googling for the best quotes for my nissan micra and possibly I'd have to move to another provider. But Thomas Frederiksen at Cheltenham branch was friendly and amazing at getting me the best quote that I renewed straightaway which is very unusual for me!
I rang up when I got home as I had a question and spoke to another Thomas who was also very helpful and friendly. This is why I stay with Howdens , you deal with friendly people and not machines , you can ask questions without feeling silly.
Life is stressful enough so who wants to get stressed over car insurance..certainly not me!!
trustpilot.com
Source: trustpilot.com
Proactive service ahead of renewal. Focus on my circumstances and finding me the most value for money cover for the car I love.
trustpilot.com
Source: trustpilot.com
Been with this company 13years, have shopped around, but can not beat the service. Always feel the staff listen to me, explain if i don t understand, and get me the best deal. I ve just renewed my car insurance, and was dreading it, big thankyou to Mattieu, for the way he dealt with it, very professional, very aware of rising prices. Yes i may have got it slightly cheaper somewhere else, but that usually comes with less cover and higher excesses. I feel safe and confident with this company, have other insurances with them as well. Highly recommend them.
trustpilot.com
Source: trustpilot.com
Very pleasant and well informed member of staff. Good value for money and easy to get the policy to suit me.
trustpilot.com
Source: trustpilot.com
I’ve been with Howdens insurance bracket A-plan for at least two years now and never had a problem very good service will always be with them
trustpilot.com
Source: trustpilot.com
Sue was really helpful and it was like a breath of fresh air speaking to a human being who listened
trustpilot.com
Source: trustpilot.com
Excellent service. Polite and extremely helpful.
trustpilot.com
Source: trustpilot.com
Brand new policy, but already a customer as named driver on wife's policy. Very straightforward, and phoned back within an hour with the quote. Very smooth process and very satisfied. Would recommend.
trustpilot.com
Source: trustpilot.com
My experience with Neil, working out of the Dunstable and Luton Office of Howden Insurance, was excellent. Not only did they find me a great, competitive policy, Neil was so helpful and patient, and took time to answer all my questions and queries.
trustpilot.com
Source: trustpilot.com
Very good personal service from real people
trustpilot.com
Source: trustpilot.com
Friendly, helpful, polite and experienced. Made renewal effortless.
trustpilot.com
Source: trustpilot.com
We have been with Howden (formerly A-Plan) for many years for all of our insurance needs, and simply wouldn't go anywhere else. Tasmyn Billington recently dealt with our motor policy renewal, and we found her to be efficient, knowledgeable, courteous and extremely professional; an absolute pleasure to do business with.....
trustpilot.com
Source: trustpilot.com
Professional and polite people
trustpilot.com
Source: trustpilot.com
The staff were very polite and helpful.
trustpilot.com
Source: trustpilot.com
Hannah was friendly, knowledgeable, efficient, and had a lovely relaxing manner which made me feel very comfortable and in very safe hands. Everything was dealt with in a timely and professional manner. Wonderful service!
trustpilot.com
Source: trustpilot.com
Very helpful.
trustpilot.com
Source: trustpilot.com
The phone was answered quickly. Your lively staff member was understanding and very helpfull, friendly
trustpilot.com
Source: trustpilot.com
Great service with excellent knowledge, will be happy to use again.
trustpilot.com
Source: trustpilot.com
Tom Howland handled my annual renewal very professionally as always and managed to reduce the cost without compromising on the benefits. Great service as usual. Painless and very efficient.
trustpilot.com
Source: trustpilot.com
Extremely proactive and helpful particularly on tricky insurance like home contents where it’s not as easy to compare the market yourself because individual items need to be discussed. Catherine Smith did a wonderful job for me .
trustpilot.com
Source: trustpilot.com
I only use Howden, because it's one of the few companies I can speak to a human being. Great service and good deals!!
trustpilot.com
Source: trustpilot.com
Great service.
trustpilot.com
Source: trustpilot.com
Displaying page 940 of 2840
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article