Howden Insurance
Latest Reviews
Kimberly Phillips was the lady I dealt with, she was very pleasant, knowledgeable and efficient. Made renewing my policies so easy.
Source: trustpilot.com
The only insurer to offer a premium which was well below what my existing brokers could offer.
Very thorough in obtaining information and in explaining the policy details.
Eliza was brilliant throughout, clear in her explanations, professional and not pushy. So pleased I have found this insurer.
Very thorough in obtaining information and in explaining the policy details.
Eliza was brilliant throughout, clear in her explanations, professional and not pushy. So pleased I have found this insurer.
Source: trustpilot.com
Swift, knowledgeable and professional.
Source: trustpilot.com
The staff were very welcoming and explained the product well. Also have me printed copy for my files. Thank you.
Source: trustpilot.com
The reduction of my annual car insurance by £120 was great. Following my involvement in a RTA last year, my then insurer increased my premium by over 100%. Howden's were able to reduce that by the aforementioned figure.
It was also a pleasure to deal with someone on a face to face basis, rather than on-line or telephone.
It was also a pleasure to deal with someone on a face to face basis, rather than on-line or telephone.
Source: trustpilot.com
All good, helpful advisor
Source: trustpilot.com
I received a quotation with a recognised company which was cheaper than I had got elsewhere.
Source: trustpilot.com
We had our buildings and contents cover sorted for us by Kane Tipton at Macclesfield. Kane was very helpful and informative in guiding me through the process. He provided useful tips for keeping the costs down without compromising the cover.
Source: trustpilot.com
Very helpful
Source: trustpilot.com
Vey helpful staff. Competitive prices.
Source: trustpilot.com
Easy to contact and good price
Source: trustpilot.com
I have done travel insurance with Howden (previously A plan) for many years now. After speaking to Luke Edwards today, when all the details were fully informed in a clear,friendly and professional manner I had no hesitation in taking out my holiday insurance with Howden again. Thankyou Luke.
Source: trustpilot.com
Excellent service from Julia Van Osch. She saved me a lot of time finding a policy. Made it all very easy and clear. Brilliant communication as well.
Source: trustpilot.com
I had an excellent service my Insurance was suspend for few days the bank Holiday weekend but it was sorted out on Tuesday after midday.
Source: trustpilot.com
Very helpful staff
Source: trustpilot.com
Good response.
Not the cheapest quote, however you get to speak to a person, worth the extra cost.
Not the cheapest quote, however you get to speak to a person, worth the extra cost.
Source: trustpilot.com
Much better than trying to buy insurance online; we dealt with someone who understood the deals available and could talk us through them - and came up with a better, cheaper policy. I will use again for other insurance policies
Source: trustpilot.com
I’d like longer notice of my house insurance renewal .. This year was complex and took far longer than a basic renewal.
Source: trustpilot.com
Great customer service, helpful and knowledgeable staff. Caleann Adam’s was so good guiding me through the first time I string a camper
Source: trustpilot.com
I always use a broker for my car and buildings insurance. I have used Howden (and their predecessor A Plan) since 1989.
As a broker, they look through the non-direct market, inc Lloyds, to find the best/most suitable deal for you.
Personally, I don't want the cheapest deal if it means that the insurance co will look to short change you at every step at the very time when you are the most vulnerable; when having to make a claim.
I only want honourable insurance cos, and Howden have never let me down in this regard.
On the rare occasions I have needed to make a claim, they fight my corner. IE You have someone on your side against 'the big bad wolf' (as I see it).
I don't know if I pay a bit more for this service, because I have never tried going direct etc, but I wouldn't mind if it did cost a bit more for the extra peace of mind....
HOWEVER maybe I'm not paying extra anyway.
I think people are crazy to go direct when you can have a broker there genuinely to help you. IE No conflict of interest.
But hey; 'there's ne'er so queer as folk'!
As a broker, they look through the non-direct market, inc Lloyds, to find the best/most suitable deal for you.
Personally, I don't want the cheapest deal if it means that the insurance co will look to short change you at every step at the very time when you are the most vulnerable; when having to make a claim.
I only want honourable insurance cos, and Howden have never let me down in this regard.
On the rare occasions I have needed to make a claim, they fight my corner. IE You have someone on your side against 'the big bad wolf' (as I see it).
I don't know if I pay a bit more for this service, because I have never tried going direct etc, but I wouldn't mind if it did cost a bit more for the extra peace of mind....
HOWEVER maybe I'm not paying extra anyway.
I think people are crazy to go direct when you can have a broker there genuinely to help you. IE No conflict of interest.
But hey; 'there's ne'er so queer as folk'!
Source: trustpilot.com
Friendly and helpful staff everything was explained by a human face to face which is better for elderly people.
Source: trustpilot.com
I found it reassuring to have someone to talk to face to face.
Source: trustpilot.com
Quick and easy and very clearly explained policy options and costs.
Source: trustpilot.com
Evan was extremely helpful in getting me the best deal
Source: trustpilot.com
I was happy with the service.
The lady who I spoke to was very nice attentive and made the experience of swapping me insurance from van to car seem very easy.
The lady who I spoke to was very nice attentive and made the experience of swapping me insurance from van to car seem very easy.
Source: trustpilot.com
