Howden Insurance
Latest Reviews
I cannot thank Laura and James enough. Their expertise and knowledge of the insurance business is nothing but amazing and the help and advice I received recently was brilliant. Very competitive prices too. Whenever you ring up calls are answered quickly and efficiently. If the person you want to speak to is with a client or on the phone they will call you back, and they always do. All the staff I have spoken to were polite, courteous, and very understanding especially when dealing with someone of the older generation! There is nothing like personal service, so lacking in society today. So well done to everyone at Howdens in Frome, I cannot recommend you highly enough. Mrs V
Source: trustpilot.com
Stephanie (Robinson) supported us through a detailed and at times complex business insurance process, covering multiple areas of cover and a number of specific questions from our board. From start to finish, she was patient, professional, kind and extremely efficient.
What stood out most was Stephanie’s willingness to keep working through the detail with us. We went back many times with additional questions, revised requirements, requests for clarification and changes to the quotes. Stephanie handled every stage calmly and constructively, always coming back quickly with clear answers and updated information.
She made what could have been a very difficult process feel much more manageable. She took the time to explain the different options properly, helped us understand the implications of each policy, and ensured we had the documentation we needed to make an informed decision. Her responsiveness and attention to detail gave us real confidence throughout.
Stephanie was also a pleasure to deal with personally. She was consistently friendly, reassuring and supportive, even when we had to revisit points more than once. That combination of professionalism, patience and genuine care made a real difference.
We are very grateful for all of Stephanie’s help and would not hesitate to recommend her.
What stood out most was Stephanie’s willingness to keep working through the detail with us. We went back many times with additional questions, revised requirements, requests for clarification and changes to the quotes. Stephanie handled every stage calmly and constructively, always coming back quickly with clear answers and updated information.
She made what could have been a very difficult process feel much more manageable. She took the time to explain the different options properly, helped us understand the implications of each policy, and ensured we had the documentation we needed to make an informed decision. Her responsiveness and attention to detail gave us real confidence throughout.
Stephanie was also a pleasure to deal with personally. She was consistently friendly, reassuring and supportive, even when we had to revisit points more than once. That combination of professionalism, patience and genuine care made a real difference.
We are very grateful for all of Stephanie’s help and would not hesitate to recommend her.
Source: trustpilot.com
Not having to spend hours answering the same questions time after time with each different insurance company.
Source: trustpilot.com
The lady who served me was polite, knowledgeable and friendly. She sorted my car insurance out for me. I can recommend Howden's for good service.
Source: google.com
I took out a home insurance policy with Howdens today and James Gilmour was extremely helpful. Howdens were able to beat my already competitive home insurance renewal.
Source: trustpilot.com
Personal service. Uncomplicated. Competitive price.
Source: trustpilot.com
Excellent service and communication
Source: trustpilot.com
I have a few things dealt with by Howdens and all dealt with well. This time it was dealt with well but without the usual personal phone call at the beginning to discuss how to proceed and if I wanted any changes from last year - just an email
Source: trustpilot.com
Very efficient and extremely helpful, I insured both vehicles easily.
Source: trustpilot.com
Good timely advice accurately based on our needs and budget
Source: trustpilot.com
Easy to manage
Source: trustpilot.com
An excellent professional service from Joshua Kiamil. A big thank you for providing such a superb personal service as well and achieving such good results and much improved premiums from top insurers. Thank you once again Joshua and Howdens. Martin Terrell
Source: trustpilot.com
Very friendly good for a laugh always on the ball
Source: trustpilot.com
I always gets a great service the staff are all welcoming and find me the best deals.
Source: trustpilot.com
Whole experience very professional
Source: trustpilot.com
Good staff, efficient service & good price.
Marina was extremely helpful & I hope she will be there to help when my renewal is due.
Marina was extremely helpful & I hope she will be there to help when my renewal is due.
Source: trustpilot.com
i have been with this company for several years, under different company names, and have found them to be friendly , extremely helpful and efficient. I have therefore .no intention of insuring with any other company
Source: trustpilot.com
Great company to deal with, I spoke to Jason Baker who was amazing, very knowledgeable, helped me find the right cover and saved me money to boot! Highly recommended!
Source: trustpilot.com
Great advice and clear information
Source: trustpilot.com
They always try to get the best price
Source: trustpilot.com
Proactive approach regarding renewal dates. Very knowledgeable and friendly staff who are focused on customer requirements. very competitive pricing.
Source: trustpilot.com
Straight forward and simple renewal of house contents insurance.
Source: trustpilot.com
Great help and brilliant advice
Reasonable prices.
It’s better to talk to a human than doing things online.
Thank you all
Reasonable prices.
It’s better to talk to a human than doing things online.
Thank you all
Source: trustpilot.com
Highly recommend! after making numerous phone calls to different insurance companies as needed to get insurance in place ASAP. I phoned Howden Home Insurance. They was very quick to answer & phone back & booked a prompt call back, when I was unable to talk. Efficient & catered for my needs, also quickly arranged a policy & with a great price & payment plan. everyone I spoke to was helpful & friendly. It was such a refreshing change to have such good service. A great price & effortless. Will definitely use them again. A quick mention for Holly & Louise who deserve a big thank you, for being so helpful in a difficult time for me.
Source: trustpilot.com
Howden were proactive after I left my initial home insurance enquiries and very responsive by email. Alex T searched for solutions and when he couldn’t he put me on to a specialist team for further assistance. Special shout out to Marie B who put in extra hours after close of business to get me some urgent quotes given exchange on property was the following day.
Source: trustpilot.com
