Howden Insurance
Latest Reviews
Very helpful advice in isle of wight Newport office. Plenty of staff and very convenient.
Source: trustpilot.com
I had a fabulous experience with Christine at Howdens, she was extremely prompt in answering any issues & was very patient.
Source: trustpilot.com
We went into the York branch and dealt with Liam and received great customer service, he was very knowledgeable, sincere and honest regarding the policy we purchased. We would certainly recommend Howden Insurance and will definitely get quotes from them for any upcoming insurances on other vehicles and home.
Source: trustpilot.com
I phoned the Tooting Branch to renew my House Contents and Building Insurance , after receiving a well timed reminder from Catherine Smith one of your Consultant’s at the Tooting Branch .
We , now have ALL our policies with Howden at Tooting , due to the excellent service received in the past few years .
And today was NO different .Catherine was very friendly and professional in her approach to me .It was immediate that Catherine was very experienced and wanted to provide a high level of Customer Service as a caring person , rather than “its my job , I must get on with it “.
it was refreshing to speak with someone , who understood the times we live in ( everything is,so expensive and rushed ) and went the extra mile
( sorry its a old saying , but not said enough these days ) to ensure I was 100% happy with the both renewals and I fully understood everything .
Catherine is a CREDIT to your company and I would not hesitate to recommend her and your company in future .
Keep up the. Excellent Sercice Tooting Branch .
We , now have ALL our policies with Howden at Tooting , due to the excellent service received in the past few years .
And today was NO different .Catherine was very friendly and professional in her approach to me .It was immediate that Catherine was very experienced and wanted to provide a high level of Customer Service as a caring person , rather than “its my job , I must get on with it “.
it was refreshing to speak with someone , who understood the times we live in ( everything is,so expensive and rushed ) and went the extra mile
( sorry its a old saying , but not said enough these days ) to ensure I was 100% happy with the both renewals and I fully understood everything .
Catherine is a CREDIT to your company and I would not hesitate to recommend her and your company in future .
Keep up the. Excellent Sercice Tooting Branch .
Source: trustpilot.com
Very friendly staff
Source: trustpilot.com
We have used Howden's for a number of years and have always received professional and quality customer service. Our thanks go to Anthony Theodoulou at the Welwyn Garden City Branch.
Source: trustpilot.com
Really good service from people who were interested in giving me the correct information about what I needed rather than what they wanted to give me.
Source: trustpilot.com
I contacted Howden Insurance by telephone after receiving a renewal notice from my then current insurers with a near forty percent premium increase from the previous year, which I considered completely unacceptable. (My circumstances had not changed and there had not been any accidents or claims). I explained my situation and my concerns, and was received with patience and understanding. The person I spoke with went carefully through his recommendations so that I fully understood what cover they were offering. This was followed up with emails in explicit detail of the cover, so that I am completely satisfied with the arrangement.
This is the first time in many years that I have received such care and consideration. So, well done to Howden and many thanks.
This is the first time in many years that I have received such care and consideration. So, well done to Howden and many thanks.
Source: trustpilot.com
The people at Howdens were friendly and easy to talk to. Far easier than going on line as you can ask a question and get an answer face to face. I feel comfortable dealing with them.
Source: trustpilot.com
What fantastic service ! It’s great to be able to speak to someone on the phone and discuss a quote properly!
Sam was brilliant and explained everything perfectly and even saved us some money on our renewal too which was very welcome.
The great thing too is if you ever have a question you pick up the phone and get straight through to an adviser . We have our car and home insurance here and would not hesitate to recommend Howdens .
Sam was brilliant and explained everything perfectly and even saved us some money on our renewal too which was very welcome.
The great thing too is if you ever have a question you pick up the phone and get straight through to an adviser . We have our car and home insurance here and would not hesitate to recommend Howdens .
Source: trustpilot.com
James talked me through the options clearly and concisely and I was very happy to sign up for another year.
Source: trustpilot.com
I was really pleased with how efficient and helpful the staff are at Howden’s, and that they were able to find me a deal for less money for my specialist vehicle.
They are extremely polite and returned calls when they said they would. Service is excellent
They are extremely polite and returned calls when they said they would. Service is excellent
Source: trustpilot.com
I made a call today for the house insurance renewal and I was very happy with the service I got
Gentleman who was on the call was very helpful and polite and explained me everything.
Gentleman who was on the call was very helpful and polite and explained me everything.
Source: trustpilot.com
Emma was superb at helping me secure comprehensive insurance for a Ferrari, with a few minor complications which she and Howden handled extremely well. Highly recommended
Source: trustpilot.com
Wow - what a difference actually being able to speak to someone! I got a great price for my newly converted micro-camper & was able to add/ subtract the options that were not relevant to me because of other cover I had elsewhere. The young man I spoke to couldn't have been more helpful. I shall be calling again next year to get a price for my main car.
Source: trustpilot.com
Very helpful, and informative advisor great price
Source: trustpilot.com
Dealt with Aimee Weaver at the Basingstoke branch. I have been a customer off and on for over 20 years.
My renewal dealt with as quickly as possible allowing for all the stuff they have to read back to you.
A pleasure dealing with Aimee. She brightened up a dull and rainy afternoon
My renewal dealt with as quickly as possible allowing for all the stuff they have to read back to you.
A pleasure dealing with Aimee. She brightened up a dull and rainy afternoon
Source: trustpilot.com
I chose this broker because the Howden's staff went to considerable efforts to tailor a suitable buildings and contents policy and establish a sympathetic relationship with me the client. Having now had to make a claim on the policy I can report that my confidence was not misplaced. In the case of accidental damage to an electrical appliance, Jake managed the claim and achieved full settlement in 48 hours - pretty impressive.
Source: trustpilot.com
I own a small transport company and have had my insurance Aston lark and now howden. My contact is gary Magee in the Belfast office. I’ve known gary for over 15 years now and I will always have my business with the company gary is employed by. He is simply brilliant. Nothing is a problem, he’s informative, knowledgeable and so helpful. He was recently on holiday and it was only then when I needed something I realised how easy gary made it for me, I just felt the man deserves some credit
Source: trustpilot.com
The advisor I spoke to was efficient, he explained everything clearly, and I had total confidence in the arrangements made
Source: trustpilot.com
Choosing the appropriate car insurance and cover for my Mazda 2 was fully detailed and explained to me by your agent Luke . He was very patient and courteous to me in relation to my questions and I felt all aspects were covered !
Source: trustpilot.com
Excellent service as always
Source: trustpilot.com
I'm very happy and very friendly
Source: trustpilot.com
Fantastic service, lovey helpful advice from customer service.
Source: trustpilot.com
Keep changing their name now same as a joinery company I use so don't always pick up on their emails. That's their business decision.
Source: trustpilot.com
