Howden Insurance

4.9/5 based on 69939 reviews
Latest Reviews
Eliza was so helpful and professional. Thank you. Credit to the company.
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I was given a very competitive price and everything was dealt with quickly and efficiently. The service was great and the staff were friendly, helpful and very professional and proficient. Highly recommended.
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Helpfull staff that you can speak to great service and price for my car insurance
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The agent was able to split the insurance so that contents and building insurance were from different suppliers. This halved the household insurance that had been originally quoted.
trustpilot.com
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After frustrations trying to deal with on-line insurers, chatbots and message systems, it was a great relief to talk to real people about insurance. Prices are not much higher than the cheapest and it is much easier to interact with helpful staff and get exactly what you need. As long as Howden's keep their customer facing service they will be first in line for my business!
trustpilot.com
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Helpful and polite great service 👍
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Received a call prior to renewal date from George Nicholas from Southampton branch.
Extremely polite and knowledgeable about his product. Was after a competitive renewal price to allow immediate acceptance and George reduced the annual renewal considerably.
Very pleased with outcome and George manner.
Would certainly recommend.
trustpilot.com
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Christina at the Tooting office of Howden Insurance did a super job for me with my car insurance when I am seeing the traditional insurance companies becoming unhelpful, expensive and just robots. It is great to find a real person and excellent personal service. I can thoroughly recommend Christina to you.
trustpilot.com
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Marie from Howden dealt with our home insurance. She was friendly and clearly had all the necessary information at her fingertips. What can be a tedious job was sorted out very quickly. Completely recommend this company and their fees are very reasonable.
trustpilot.com
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It was nice to have a person at the end of the phone
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Can understand and clear telephone voice
trustpilot.com
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Thank you for the excellent service. My experience with your company was smooth and stress-free from start to finish. The staff were helpful, professional, and quick to respond. I really appreciate the support.Specially lots of thanks to Barry, he is outstanding.
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Helpful, friendly, polite, easy to understand agent on the other end of the ‘phone.
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Ieuan from the Thatcham branch was efficient, to-the-point, and extremely helpful.

When confronted with my niche situation, attempting to insure an imported classic car whilst being under 25, Ieuan was honest but positive, allowing me to feel confident that I was in the right place.

After a troublesome experience with other brokers/insurers, Howden has proven to be the best place to come when faced with a nuanced situation or for insurance in general.

On top of all of that, the premium offered was competitive and fairly adjusted when I confronted Ieuan with a change in circumstance.
trustpilot.com
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From helpful and thorough initial contact by telephone; to receiving and the reviewing the quote, followed by a helpful exchange of emails and telephone call to put my cover in place, my overall experience more than matched my expectations.
trustpilot.com
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Friendly helpful staff! Sorted out my insurance quickly and cheaper than my previous policy!
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Lisa in the Bromsgrove office kindly and patiently explained all aspects of the insurance policies along with the app for my mobile phone to view them as and when required.
A seamless and efficient experience.
trustpilot.com
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The agent i spoke to was very pleasant and helpful and he talk me through clear
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Helpful staff
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Very happy about everything. Lovely,friendly professional people who helped me choose my car insurance for the next year. Will use them again when my house insurance is due later in the summer. Thank you.
trustpilot.com
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Very good customer service when arranging insurance for my Polaris Ranger 570 ATV
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Christina Stefan listened carefully to my request & identified the best policy for me & then checked that it met all my requirements.
trustpilot.com
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Helpful, friendly staff who new how to advise and help me with sorting out my insurance for both my campervan and car. Great service, thank you.
trustpilot.com
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Friendly, helpful and knowledgable staff.
trustpilot.com
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Excellent service and Kerry showed huge persistence in hunting for a better deal for us eventually coming up with one that offered more than anything else we could find.
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