Howden Insurance

4.9/5 based on 67118 reviews
Latest Reviews
I needed insurance for a modified vehicle, and the service was nothing short of excellent. Prompt response, and a fair price. Special mention for Freddie at the Basingstoke branch, he was professional and informative. Very good at his job. Thanks for all your help.
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Very fast and helpfull and competitive cant recommend enough thx
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Spoke to Eliza Mills, very helpful and pleasant, researched best deals and excellent manner.
All good thanks
A Hardy
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Jack Evans at the Southampton office was very professional and helpful. Definitely recommend them.
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Company were there every step of the way, made things very easy.
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They are first class and very helpful could not find a better service
trustpilot.com
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It was a thorough review of the cover available going through various options. I was highly satisfied with the service
trustpilot.com
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They listen to my needs and are very cooperative. No AI and no hard sell. When I had a claim in the past on other policies they were very helpful.
trustpilot.com
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It's always nice to discuss matters face to face when it comes to what can be an insurance nightmare. The Howdens team have always been very friendly and helpful in obtaining good value for money products tailored for your needs.
trustpilot.com
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I don't have time to write a review, specifically, but here's a copy and paste of an email I sent to a team leader after I took out a policy with them:

To whom it may concern,

I have recently had the pleasure of dealing with one of your wonderful team members, Amy. What a credit she is to your company!

This was the first time I’ve bought a self-built motorhome and had to navigate the complexities and challenges of getting it insured legally and adequately.

Having some neurodevelopmental and mental health conditions, this has been quite a stressful ordeal, and thankfully someone recommended your fantastic company to me.

Both Amy and Ben (to a slightly lesser degree) have been instrumental in making this process go as smoothly and stress-free as reasonably possible — especially when taking into account the extra care and patience they showed after I disclosed that I am neurodivergent. They were both extremely professional and seemed to know exactly what they were doing while answering my many, many questions.

I can’t thank them — and you as a company — enough, and this will certainly not be the last time I consider buying an insurance policy from you.

Kind regards,
Michael
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Just renewed my home insurance with Howden insurance company at Tooting. Spoke with Catherine Smith who arranged my renewal , she was polite and very knowledgeable.
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Assistant was vey friendly and helpful
great work by Luke
trustpilot.com
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What a great company. Craig was so helpful and efficient rang back when he said and no pressure to buy anything I didn't want or need I'll be recommending this company far and wide
trustpilot.com
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Ashley at Howden Insurance provided excellent service, listening carefully to my requirements and then proposing suitable way forward. The whole process was professional, straightforward and clear.
trustpilot.com
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Concise, to the point and patient guidance
trustpilot.com
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Great agent explained everything and went back over it if I could not understand a missed detail.
trustpilot.com
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The Howden representative was efficient and helpful. Also I appreciate the promptness of proactive reminders about upcoming insurance renewals,
trustpilot.com
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Easy renewall process. Sam and Liam both courteous, polite, always professional a pleasure to deal with.
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great service, well explained and so good to speak to a person going forward if I need to claim.
trustpilot.com
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Excellent service and great quotes for car insurance. Sam and Liam both have excellent knowledge and communication skills. Would definitly recommend. Thank you both
trustpilot.com
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Assistant was friendly and very helpful. Got me a better qquote
trustpilot.com
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I have been insuring my cars with A-Plan and subsequently Howden Insurance Brokers for many years and always received excellent and competitive service. Lately I have been dealing with Sarah, and not only have I had everything clearly explained and my questions answered, it was a pleasure to chat with her. I would (and will) recommend Howden to family and friends.
trustpilot.com
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New to the experience. Limited comments.
Not pleased to be advised DD had been set up for the next year - presumptuous - what will be the cost next year???
trustpilot.com
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knowledgeable and on top of the issue. Explained the options and found a sensible policy for our needs
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We got good advice & good communication
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