Howden Insurance
Latest Reviews
Friendly efficient service, James listened to my needs and provided exactly what I needed. Thank you.
Source: trustpilot.com
I have very recently completed a change of vehicle for my Campervan insurance cover, via Motor Direct Admin team. All was straightforward apart from the requirement to provide a copy of the gas certificate for the underwriters. The photo and upload process was causing issues primarily because the certificate from the manufacturer was a carbon copy version (as Vicky Campbell suspected 👍). But through Jo initially, then Vicky and latterly one of their other colleagues (sorry didn’t note her name), they thought about the issue and worked around the challenges to the satisfaction of the underwriter. Fantastic work and application of their experience and skills. Thank you so much. Would not hesitate in maintaining my future insurance requirements with the team and recommend them to one and all.
Source: trustpilot.com
I was looking to take a second car insurance policy
and was starting to feel a little stressed as i had astronomical quotes from other insurers
anyway Howdons came to my rescue not only did they give me a quote which was more affordable .
they took all of the stress away i spoke to one person throughout which helped and reassured me top marks
and was starting to feel a little stressed as i had astronomical quotes from other insurers
anyway Howdons came to my rescue not only did they give me a quote which was more affordable .
they took all of the stress away i spoke to one person throughout which helped and reassured me top marks
Source: trustpilot.com
Face to face, dealing with human beings takes the stress out!
Source: trustpilot.com
The whole experience of insuring my first camper van. Was made very easy.
Source: trustpilot.com
Good overall experience with printed documents
Source: trustpilot.com
1. company receptionist informed me that I would be called back - and the company did indeed call back
2. interaction with company representative (Paige) clear, methodical, well paced
3. Paige very conscious throughout that the interaction was novel to me (although naturally routine to her this was not apparent)
4. Paige fully engaged with me as customer
5. Although I was not able to provide a particular piece of information during our initial interaction the next steps I was to take were made clear to me.
6 altogether a most professional, courteous and efficient interaction - give her a raise!
2. interaction with company representative (Paige) clear, methodical, well paced
3. Paige very conscious throughout that the interaction was novel to me (although naturally routine to her this was not apparent)
4. Paige fully engaged with me as customer
5. Although I was not able to provide a particular piece of information during our initial interaction the next steps I was to take were made clear to me.
6 altogether a most professional, courteous and efficient interaction - give her a raise!
Source: trustpilot.com
Very good đź‘Ť thanks
Source: trustpilot.com
very helpful and eager to assist
Source: trustpilot.com
Excellent customer service.
Source: trustpilot.com
The attention to detail and professional approach married with a human approach works for me. The staff at Howden are on the ball. They may be guided by “the computer” but they know their trade and it shows. Customer Empathy goes far with us old ones. Excellen - and I seldom leave reviews.
Source: trustpilot.com
I found the people at Howden very helpful and they explained everything to me so that I understood everything.
Source: trustpilot.com
Helpful , polite staff.
Source: trustpilot.com
Very easy to obtain new quotation and to fix the car insurance cover
Source: trustpilot.com
Very professional in the way that the transaction was dealt with. Telephone manner was excellent.
Source: trustpilot.com
Very efficient service and everything explained .
Quick and friendly service by your staff members Nicole and Emna
Thank you for your help
Quick and friendly service by your staff members Nicole and Emna
Thank you for your help
Source: trustpilot.com
Excellent. Received a very competitive quote and a lot of effort made by Caitlin to achieve this.
Source: trustpilot.com
Only good things to say about Oliva. Found me by far the best quote, very patient and helpful through your the process and on top of it a pleasure to speak with. Can highly recommend Howden Insurance and specifically Olivia Burke.
Thanks!
Thanks!
Source: trustpilot.com
Very helpful
Source: trustpilot.com
Very happy the personal service.
Thank you.
Stuart Nelson
Thank you.
Stuart Nelson
Source: trustpilot.com
Great ethics from the staff , work hard f, friendly and patient.
Source: trustpilot.com
Friendly staff prompt service helpful
Source: trustpilot.com
They were VERY helpful and explained everything a very competitive price which we ALL want, definitely recommend them!!!
Source: trustpilot.com
Very helpful and found me the best price for my car insurance. Very reliable at phoneing back when they said as well! Highly recommend!
Source: trustpilot.com
I have just renewed my home insurance. I got the renewal invitation in plenty of time. This was followed up with a phone call from Howden about once a week until I decided it was close enough to the renewal date to proceed. Catherine Smith in the Tooting office then went through everything explaining it all very clearly culminating with me paying the renewal fee, which in this day and age was very reasonable.
Source: trustpilot.com
