Howden Insurance

4.9/5 based on 65651 reviews
Latest Reviews
Roberta was very helpful and efficient
trustpilot.com
Source: trustpilot.com
Friendly honest and helpful
trustpilot.com
Source: trustpilot.com
I contacted Howdens for campervan insurance and took a policy with them in April. I was very happy with their customer service at that time. Less than a month later, my needs had changed and so I contacted them again to see if they could assist. Vicky Campbell went well above and beyond what I would have expected in finding me a really good policy that met all my needs at a good price. She listened carefully, checked she understood what I was asking for, and went through each step carefully and thoroughly. She was patient and always happy to repeat if I hadn't quite got something. She was unfailingly cheerful throughout - it was like having a chat with a friend. Getting insurance is always time consuming and can be painful - especially twice in a month - but Vicky made it a breeze. The service she offered was exceptional and she is an absolute credit to Howdens. I should add that all of my interactions with everyone from Howdens have been brilliant - they are clearly recruiting the right people!
trustpilot.com
Source: trustpilot.com
Spoke with a friendly customer service advisor over the phone, she spoke clearly, helpful & patient. She answered all my questions , needs and issues in which made the process easier and hassle free.
trustpilot.com
Source: trustpilot.com
The person ( I think her name was Jessie!) was very very helpful. We discussed in detail my requirements and the best way to achieve a satisfactory result. Jessie was brilliant.
trustpilot.com
Source: trustpilot.com
Finally a good deal so I can return to what used to be A Plan. Speak to a knowledgeable human in a local office, how amazing is that! Long may it continue. Excellent service. Thank you!!
trustpilot.com
Source: trustpilot.com
Just every helpful & friendly real person NOT ! a computer
trustpilot.com
Source: trustpilot.com
Fantastic service great people to talk too... Took abit longer than usual to get a quote but the patients payed off with Charley getting the best deal for me.
trustpilot.com
Source: trustpilot.com
Fantastic.
trustpilot.com
Source: trustpilot.com
Its was very reassuring to be able to speak to a very knowledgeable human.
trustpilot.com
Source: trustpilot.com
Excellent service as always today by very knowledgeable, certeous staff.
Richard Hennen advised me today and even saved me money.
trustpilot.com
Source: trustpilot.com
Extremely helpful representative (Aaron) Patient and not pushy which was appreciated
trustpilot.com
Source: trustpilot.com
Very friendly and listened to my needs, got back to me quickly with a very reasonable Insurance quote.
trustpilot.com
Source: trustpilot.com
Gaya help me so much , the most helpful with many many advices thank you so much !!
trustpilot.com
Source: trustpilot.com
I spoke with Lee Rosamond in Eastleigh, he was very knowledgeable, friendly and made the transfer of my policy across to Howdens easy. Thank you Lee.
trustpilot.com
Source: trustpilot.com
Having been with the same home insurance company for many years, with only one small claim nearly 8 years in the past, our new quote came in at almost three times the previous year. I tried one other company and their quote was a little less but still a huge increase, so I sought out a local company to help me. Howden insurance were professional but friendly, very patient (I hadn't had to go through the questions for many years) and found me a home insurance that was about 30% up on the previous year. Job Done. I've asked them to give me a call when our car and motorhome insurances are due!
trustpilot.com
Source: trustpilot.com
Really friendly staff who are always happy to help when you call. Shane understood what I was looking for in the insurance policy and explained the options clearly. I was very happy with the price and service received. I wouldn't go anywhere else for insurance and would recommend Howden Insurance to others.
trustpilot.com
Source: trustpilot.com
Helpful, knowledgeable, answers returned quickly so a decision could be made.
trustpilot.com
Source: trustpilot.com
Welcoming offices and people. My contents insurance done and the fact that Howdens will be there if I need assistance to claim. Great. Also the community board which is available for notices.
trustpilot.com
Source: trustpilot.com
Roberta was so helpful and patient as she talked me through my new insurance policy. Excellent service, would highly recommend.
trustpilot.com
Source: trustpilot.com
This is my first experience of using Howden Insurance, & very favourable too, plus my CamperVan is now fully covered to drive !
Friendly, attentive, patient & to their word, in terms of replies & ring-backs. All of which is both very helpful & engenders confidence.
I hope to use this Broker for my various other Policies,as they come up for renewal quotes
trustpilot.com
Source: trustpilot.com
Timely and efficient
trustpilot.com
Source: trustpilot.com
The young man very helpful he spent a lot of time with me on the phone and went through everything he even gave me his mobile number
trustpilot.com
Source: trustpilot.com
Telephone answered promptly which is a luxury these days!
Very helpful and polite and friendly gentleman talked me through the quote, paperwork arrived within two days.
trustpilot.com
Source: trustpilot.com
Wonderfully helpful.
I spoke to Katherine who was incredibly helpful. She breezed through the renewal with me and make it very easy and stress free.
trustpilot.com
Source: trustpilot.com
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