Howden Insurance

4.9/5 based on 73763 reviews
Latest Reviews
Car insurance renewed in August (I can't remember the precise date) with the customary efficiency & personal interest
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Very helpful over the phone
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Friendly and efficient service. Achieved a better cost for Insurance. Understood fully what was wanted. Happy to be dealt with locally at our local branch now too, I see this as a better service as workers know the local area and the office local could be convenient should we need it in the future.
Documents were sent to email immediately too. Great service and Thank you Howdens you can look at potentially quoting for other Insurances when they become due. It would be great to have all our Insurances under one Company to make life easier in this busy world life we live in. Would recommend to others as we have been with Howdens for a while a few years now and nothing is too much trouble.
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Howden are amazing. Everything is so straight forward
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Staff understanding of requirements and no issues is is over looked
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Friendly service explains policy
trustpilot.com
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a price that was £300 cheaper
than my usual companies quote, as well as efficient and friendly contact by phone and then visiting the local office.
However internal rivalry in the company between offices meant I was tempted to walk away. Staff managed to ensure I could pay on the day but this needs to be resolved. This cost the star.
trustpilot.com
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This will require payment . I don't do anything for free. You could try offering a substantial reduction,(ie: a refund/discount for starters).
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Real humans who know the business and are good at explaining things!
trustpilot.com
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The phone conversation I had with your advisor was superb... detailed questions and answers, it was that alone that convinced me to keep you as my insurer..
Prices where lower with online insurance by around £60.. but your excellent advisor's and the ability to speak on the phone directly was easily the best part of your service..... please please retain your excellent staff and do your best to enable them to quote very closely with online quotes....
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Steve took the time to find the right policy for us at a fair price.
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Plenty of notice for renewal and pleasant and efficient member of staff made the process very easy.
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Phone answered quickly
Helpful staff who rang me back as promised and a decent price.
trustpilot.com
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Was easy was well spoken
trustpilot.com
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So simple to renew.very pleased with the way you handled claims.
Thank you.
Kind regards Steve.
trustpilot.com
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Staff on the phone are very friendly I find it so easy to insure my car and house
Having a office that you can call into is very helpful
It is so good that you don't have to worry about doing anything online you can actually talk to someone 😊
trustpilot.com
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I have arranged my insurance through Howden’s for many years in Hereford and elsewhere and so was confident that the Paisley office would not disappoint. They arranged my insurance on time and at a very reasonable cost. I will continue using their services.
trustpilot.com
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Excellent service . Excellent agent .
Good value . The staff are always very helpful full.
trustpilot.com
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Ella Wright was very professional and helpful and explained all the important points very clearly.
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Everything made simple, no hassle and friendly staff
Well recommended
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They sorted out some confusion in my existing policies and got me a better deal.
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I like the company because I prefer face to face contact. The staff are very friendly, helpful and knowledgeable . Cannot fault them
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From my first contact with Amelia to my last with Daniel I was spoken to professionally and with confidence. I cannot say I was looking forward to calling as with my age had a fear of what I would be told. Thank you to you
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We have both home and car insurance with Holden and are pleased with the level of service provided. The staff are efficient, polite and friendly.
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Emma and her team went the extra mile to ensure the insurance product completely fitted my needs.
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