Howden Insurance

4.9/5 based on 61833 reviews
Latest Reviews
Very understanding of my needs, tried to get best price instead of being fobbed off with one like I have before from other companies. Explained everything in language I can understand. Courteous and very nice Young man.
trustpilot.com
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Excellent service and a great outcome on my car insurance!
trustpilot.com
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All good, no issues explained well.
trustpilot.com
Source: trustpilot.com
Have used Howden Insurance (A-Plan) for numerous years for car and home. Their expert guidance after buying a new car for cover was second to none. Friendly and professional staff in the Horsham branch.
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trustpilot.com
Source: trustpilot.com
For numerous years used Howden Insurance (previously A-Plan), for car and home insurance. Recently when purchasing a new car they sorted out the changeover cover with speed and professional expertise in the Horsham office
trustpilot.com
Source: trustpilot.com
I already use Howdens for specialist vehicle insurance so thought I would give them a go for house insurance. I’ve been unable to obtain any competitive quotes before due to previous subsidence issues however Howdens found a policy that would cover everything and was a competitive price to my renewal. I have had excellent service from Callum at the Altrincham branch, answering all my many questions. He has continued to be helpful on another matter. I would highly recommend Howdens for both house and vehicle insurance.
trustpilot.com
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I found that our insurance was easy to renew and that there were helpful staff on the telephone who were able to answer any questions that we had.
I have already recommended others in our block to you for insurance
trustpilot.com
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Helpful and patient staff
Was immediately attended to
Felt confident I was getting good advice
trustpilot.com
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Absolutely down to earth fellow i spoke to thank u so much and I will highly recommend to company
trustpilot.com
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Surprised at your request of our responses to be honest, I find this term a bit insulting.
I was very impressed with Howden's team support, answering questions and guiding, not influencing the client to identify what they required.
I made my contact having received a letter months ago, which I kept, as its message had the right appeal to me.
trustpilot.com
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Welcomed into the store. Process straightforward and everything explained well, so I could understand. Pleased by the end to have saved some money.
trustpilot.com
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Friendly, Helpful, all the information at hand good price
trustpilot.com
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Had a long history with Nelson Jordan and am delighted that you have kept Karen Gordon on board. She is so helpful and efficient and cannot always get the lowest price but it’s worth paying a bit more for good service.
trustpilot.com
Source: trustpilot.com
Welcome from the moment I entered the office.
Detailed explanation of product offerings.
Written explanation with no sales pressure to purchase. “ Think it over and let us know of any areas that require explanation”
Returned a few days later. Product purchased.
trustpilot.com
Source: trustpilot.com
Philip tried to match a on line quote I had, so delighted with his hard work to reduce my policy by quite a bit so stayed insured with Howden
trustpilot.com
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It was a much more pleasurable experience sitting in front of and talking to a person rather than doing this on-line.
The staff in the office were helpful and very friendly. A very satisfactory experience.
trustpilot.com
Source: trustpilot.com
Great service,very well informed agents helped with every query I had and made the whole process easy,Emilia was great from start to finish,will definitely recommend.
trustpilot.com
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I can talk to someone personally and sort my insurance straight away instead of phoning and hanging on the phone. Best personal service. Well done.
trustpilot.com
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Outstanding customer service highly recommend no AI or robots pleasure speaking to Humans
trustpilot.com
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An insurance company who picks up the phone and you can speak to not press buttons and then placed on hold
trustpilot.com
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Your effort to regain my business after having lost it through a previous uncompetitive quote.
trustpilot.com
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Great communication easy listening
Simples
trustpilot.com
Source: trustpilot.com
Looking for insurance for campervan, went back to “old faithful” Howden, spoke to Louise Flemming, really nice and knowledgeable, came up with the best price, thanks Louise, 👍
trustpilot.com
Source: trustpilot.com
Early advice of household insurance renewal. I received a a prompt return call from Khadija and she dealt with my renewal in an efficient but also friendly way. I am very happy by the way I have looked after by Howden's High Wycombe Office.
trustpilot.com
Source: trustpilot.com
The team were helpful and patient when going through the process of setting up a new insurance policy.
trustpilot.com
Source: trustpilot.com
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Howden volunteers get their hands dirty to tidy charity gardens
05/09/2025

Staff at a Shropshire insurance broker have dug out their gardening gloves to cultivate a very special relationship with two local charities. Read article