Howden Insurance

4.9/5 based on 64074 reviews
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A face to face meeting and a person to discuss the insurance policy
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Excellent very good telephone manner and the result I wanted
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Excellent service felt I wa listen too pleasant and polite
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Very helpful advice and friendly staff
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Very good service and helpful
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Courteous, professional and patient.
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Friendly, helpful and very professional which made me feel confident in their advice
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The agent I spoke to was helpful and informative and efficient. Thank you.
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When I get at least my policy number I will fill at least I am insured the money and insurance was taken out on the 3rd of September it is now the 13th of September still no certificate or policy I just hope I am insured rang up on the 11th was told every thing was in the post fingers crossed it arrives
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Been through the ringer on another broker, came to Howden and spoke to Ollie from the carterton branch and he was amazing best customer service i've had from any insurance company/broker, would put him top 3 in my list of best customer service.

Absolutely brilliant work from him and I would recommend anyone who needs van insurance especially for Window Cleaning Vans to go to Howden because if everyone there is even a tiny bit like Ollie then you can be sure of great customer service and someone who is actually on your side.
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Very helpful and efficient thank you
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Nice to deal with people who go the extra mile to help.
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Straightforward minimum fuss nice response from your staff
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Following my adverse comment before, all resolved quickly.Thanks to manager Lee
McCann and Toby Brooks of Farnham branch.Suppose I was not sufficiently trusting of modern paperless insurance!

Bob Verner-Jeffreys ACII ABIBA long since retired
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Nathan gave excellent customer service. So much nicer to speak to an advisor in person.
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Staff very friendly and welcoming. First time in insurance broker but very satisfied with service. Everything was explained and gentleman who helped me, Jack Threadgill, went above and beyond to help me find the correct insurance. Felt valued as a customer not a computer screen. I will definitely be calling in when my household insurance needs renewing.
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Always polite friendly and efficient.
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As always Howden Insurance formerly A plan served me very well as usual.
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I really appreciate the young chap who dealt with us
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Efficiency and personal contact and attention.
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Made my job of getting insurance so much easier. Staff helpful, efficient and polite.
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Dealt with Marie Beardsley at the Beaconsfield branch; she was great! Knowledgeable, experienced and articulate, she helped me to quickly and efficiently get the cover that I need despite a more complicated lot of requirements than usual.
It is a pleasure to deal with straightforward and competent people such as Marie at Howden. J.Shepherd
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Very good service and you can actually speak to real people no all on line
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Very Helpful Person, Scott on the telephone
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Excellent, easy to understand. Everything explained well and very prompt service. Refund l was due arrived in record time.
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